Avoid this place at all cost, you see who they are, so of course they are trying to scam. took my…read morephone there less than a month ago to get my screen replaced with "original screen" and was charged 200 dollars for it and they added in a case. Day ago my phone fell from my bed to the carpeted floor cause a small chip on the side of the screen somehow. the next day my screen was completely black. I took my phone back to the repair store because I had a warranty, but was met with so rude manager VALENTINA trying to talk over me then say she would fix it for 110 dollars. 110 dollars to put another super cheap thin sheet of glass on my phone. I recall Valentina working on my phone specifically and telling me that i am covered for damage, but when I returned it was the complete opposite. rude, disrespectful, cheap liars. don't go

First, the man and lady was extremely nice and I had absolutely no problems with their costumer…read moreservice. But the man in the store lured me into buying 2 chargers for 14$ which isn't a bad price, but it was literally like handing a random man 89$ dollars for nothing in return.. 75$ for the repair of my iPad and 14$ for the chargers. Anyways, the wait time was about 3hours and i had my hopes up for these people because my charging port was lose. I came back there just to see the lady walking around helping other people with my screen and wires to my ipad hanging around!? In the end, this store did not help at all and my port still lose.. a waste of money! (if you scroll down to the other reviews you'll definitely see the difference between the good reviews and bad ones)

So after I posted the, WoW did reach out and offer to waive the $25 fee so I appreciated that…read more Would give WoW another chance if we moved or switched again.

I had a disappointing experience with WOW Internet. After three months of service I requested…read moredisconnection (4/17/2026) and have been attempting to return equipment for over a week, but customer service will not provide return instructions because I never set up a PIN. Despite paying my last bill on 4/06/2026, I was billed $120 again on 4/23/2026, and it appears charges continue while the equipment remains on my account. Additionally, I was promised a $300 gift card at sign-up after three months of service, but customer support informed me I would not be receiving it. Overall, the billing issues and unhelpful customer service have left me very dissatisfied and I would not recommend their service.

Jason was great, transfered all data to new phone and set up account on unlocked phone I brought…read morein, changed over from T Mobil was effortless with same number.

From the owner: Switch today & enjoy America's largest 5G network.read more

Excellent service! I recently had my hp envy laptop stop charging and they were able to get back up…read moreand running within 24 hours! Reasonable pricing and great staff. Very friendly and do a great job explaining options and steps going forward to fix the device and up front about the cost. Which is a huge bonus in my opinion. Overall highly recommend!

Everything went beautifully!…read more The charging port on my S21 Plus had failed, and I thought I was going to pay out of pocket. Luckily for me, the gentleman at the counter was thinking more clearly than I was, checked out the phone, and said it was still under warranty so there didn't expect there to be any out of pocket expense on it (and he was right). He then set my expectations for timing, noting that it could take longer than normal because of warranty work approvals being needed from the manufacturer, and that after a holiday it can take a bit longer, but that 24 hours was the maximum. It only took about four hours to fix it, it's working beautifully now, and it took about ten seconds to pick up the phone. I STRONGLY recommend this store! They're fantastic!

Denise was awesome, she took my mother's and my experience we had just encountered at Xfinity on…read moreEureka and turned that negative into a positive...... she set us up with 2new phones and household internet all while saving us more than half what I expected to pay at Xfinity....and a monthly bill less than we had at Xfinity. Thank you Denise for your patience, professional courtesy and navigating the road block of a system Xfinity seems to trap consumers in. job well done

Best T Mobile store in Detroit!! My wife and I recently purchased new phones at another T Mobile…read morestore and were "fast talked" into a plan that added 2 new lines to our account, $40.00 to our bill per month and "autopay". Long story short, the auto pay got so screwed up that someone else actually paid our bill until I caught the mistake. After informing T Mobile some things were resolved but not to our satisfaction. Went to this store and met with Lorenzo (Store Mgr) and paid off the phones got back on the right plan and ended up paying $10.00 per month less than before we got the new phones!!! The whole staff was very courteous, helpful and genuine. Any future business I need to conduct in person with T Mobile will be done at this store and this store only. They staff is honest and sincere in wanting to help and make sure you leave happy and satisfied. If you are a T Mobile customer this is the store where you will get the best service and deal along with honest answers.

Stopped in to get my mom a new phone, believing she was eligible for an upgrade... and I was going…read moreto pay cash for an iPhone 17 to upgrade my iPhone 11. Turns out since we switched to Xfinity's NOW network, mom was no longer eligible for her upgrade. I was still willing to pay cash for everything well over $1000 but apparently when switching to the now network, which was all done in this store, the person helping us told me there's nothing they could do. I would have to call to make sure all the accounts were combined and order online. The customer service does not exist in the store. Everything was set up there the way that I've had it there on that premises and they could not undo help me or make a sale when I'm willing to pay cash and they could seem to care less and to call Xfinity you get their chat bot and cannot get a live agent. So myself and my mother now have two new phones I got my iPhone 17 my mom her new android galaxy and it only cost me $400 with T-Mobile and our services are less and will be doing T-Mobile's Internet for less than what I was paying to Xfinity as well all because Denise at T-Mobile took the time to provide customer service and do the job that she gets paid for. Thank you, Denise.