I haven't been to a Best Buy store in years and by the look of these reviews I must of gone on a…read moregood day. My phone locked up and I went to Best Buy for help. Nice young man directed me over to the Geek Squad area. Told me you have to have an appointment, which I did not. They were not busy, one man waiting, took a chair and 5 min later a sweet young man, Skylar approached me and I told him about my phone. Thought it was the battery, once he started checking around he said it wasn't the battery and was able to unlock my phone and he explained it was a vintage phone 11Pro Max. He estimated that probably in a year, it would have to be replaced with a new phone. Gosh, I was thrilled he got it working for me, no charge! Was very helpful in answering my questions. Clean store, nice people, lots of inventory. My experience was a good one. Thank you Skylar!!

Deserves a negative review. VERY SHADY PRACTICES. Paid 1500 for an audio install on my 1994 GARAGE…read moreKEPT Impala. The supposedly "top installer" Ron, had my car for a literal week. Told me I'll just move your car to the other bay when we aren't doing the install. We have cameras in the bay, and nice 4k cameras in the lot. I get my car back, the bumper is smashed. He asks if maybe I did it. He doesn't know if it happened in the bay or outside. Then the manager wasn't there and I'd have to come back in the morning. I get back 10am sharp and they supposedly went through a week of footage and don't know what happened. The installer advised me to go make a police report for a hit and run. Essentially denying responsibility. I had to go to Taylor PD and file a report. Not worth the 1500 spent when I have about 1500 done in damages. My car was all stock now it's damaged under their watch and I'm getting the run around. Ron is not an honorable man. Looked me in the eye and lied in front of the manager.

Porting problems,streaming service issues,and not enough employees.Supposed to be first come,first…read moreserve.

From the owner: Visit the T-Mobile store in Taylor and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 10145 Telegraph Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

My phone's digitizer finally broke, so I was in the market for a new phone. Called around, and was…read moreimpressed by the tech-savvy sense I got even from the initial call. The owner (?) was knowledgeable about their stock and quoted me prices that matched exactly what I was looking for -- more than fair. When I visited them, they were super friendly and helpful, and I quickly found what I wanted, and was able to check its battery life and unlocked status, examine the body for any damage, and verify that it was in excellent shape with OEM parts. What's more, they included some OEM accessories and phone protection which really made this feel like a superb deal and experience. I would 100% go to them again for tech needs.

From the owner: we’re dedicated to providing fast, affordable, and reliable phone and tablet repair services that…read morecustomers can trust. Specializing in all major brands, including Apple, Samsung, Google, and more, our experienced technicians use only high-quality parts to ensure lasting results. Whether you need a screen replacement, battery repair, water damage restoration, or software troubleshooting, we’ve got you covered. What sets us apart is our commitment to customer convenience and satisfaction. Most repairs are completed the same day—many while you wait—so you can stay connected without unnecessary delays. Our transparent pricing means no hidden fees, and we take the time to explain every step of the process. Beyond repairs, we focus on building trust and long-term relationships. We offer personalized advice to help you maintain your device and avoid future issues. Conveniently located in [Your Location], our welcoming atmosphere and professional team make every visit seamless. we understand how important your devices are to your daily life. That’s why we go above and beyond to provide not only exceptional service but also peace of mind. When it comes to keeping your devices running like new, we’re the name you can count on.

I took my phone to this place, it was completely shattered from me dropping it and I was helped by…read morefrank who had my phone back working and fixed completely in 15 minutes, amazing service

Frank was the best he had my iPhone repaired in 30 mins and for a very good price called around and…read morebeat all prices

This small location, tucked between stores in a strip mall, has really great service! After dealing…read morewith failed repair attempts at another shop, this place not only fixed my iPad but did both the screen and button repair for only $75, which was a huge value compared to what I paid before. On top of that, they had it ready in just an hour! I'm really glad I found this place and will definitely be bringing all my tech devices here moving forward.

quite literally the worst place i've got my phone fixed at. do not go here. there screens are fake…read more$100 for a "temporary screen" $200 for the better one, the on i got and i've had nothing but problems i've had to go back 3 times now and every screen they put on has went black on me and green lines all threw out and they were not helpful quite rude and very unprofessional.

If I would add 0 stars I would. My extreme dissatisfaction with Verizon started 3 years ago when I…read morefirst signed a contract with them. The prices are too high, the contracts are too long, and Verizon often advertises misleading offers and doesn't give their employees enough information about said offers so incorrect information is stated to the customer when purchasing the product(s). It took me 11 months to receive part of my promotion, not to mention employees misquoted how much I would be paying for the rest of the promotion because they weren't told how much certain things were worth or cost. I was locked into a 3 year contract with Verizon where I couldn't opt out without paying an obnoxious price, but Verizon could change the price of different products at any time. My bill raised several times while under contract with Verizon because their employees failed to adequately answer my questions about the prices when I purchased the advertised offer. If one employee had made the mistake, I would think it was a fluke. However, when several employees are unable to answer questions about one advertised promotion, it shows a lack of training on the company as a whole, something I'm sure is done so Verizon can't be held legally responsible for. When I called to cancel service (because they don't have an easy online option to do that), not only was I charged again, but they didn't cancel all of my devices as requested. Then I tried to login to my account to verify the billing was correct, only to discover the removed my account while leaving active devices on it I'd requested they remove. Their customer service is horrible, no one ever knows what they're doing. Don't be fooled like I was. Buy your phone without getting into contract with them and never sign up for "free" stuff because nothing is ever free with them. If an offer sounds too good to be true, just know that it is (no matter how much their employees tell you otherwise) and you'll be paying for it one way or another. I learned recently that you can purchase monthly service through U.S. Mobile and still use Verizon towers (with the Warp package) for a significantly discounted rate. I am in no way sponsored or affiliated with U.S. Mobile, it was just a company a family member recommended to me and after being with them for less than a week I'm already tremendously more happy with their customer service and up front pricing. Verizon is a joke and I'll never sign up for one of their promotions or contracts again.

I could not of had a worse experience the i have now wait 1 hour and 30 mins of my life trying to…read moreget service at this store. I've had one person in front of me this whole time there are no excuses i will never be coming to this verizon again.

Denise was awesome, she took my mother's and my experience we had just encountered at Xfinity on…read moreEureka and turned that negative into a positive...... she set us up with 2new phones and household internet all while saving us more than half what I expected to pay at Xfinity....and a monthly bill less than we had at Xfinity. Thank you Denise for your patience, professional courtesy and navigating the road block of a system Xfinity seems to trap consumers in. job well done

Denise was the worst of the worst for customer service, wouldn't recommend this store at all stay…read moreaway! She lacks customer experience and manners, I and my husband went in to do two things, needless to say before I could ask questions and concerns she turned us down and said she couldn't help us and sent us on our way to a different store to help us with one of the two things we needed done! I called T-Mobile directly and talked to Joe he took care of all my issues! and we did go to the other store and they took care of my husbands phone and he couldn't believe they sent us away and told us they could have fixed my issue with his phone. If I could give it a minus stars I would!

I went here on July 4th 2025 to fix my hdmi port on my Ps5 and left with it unfixed! And water…read moredamage, on top of that the welding was terrible and there were screws missing and the screws were stripped! I'll never go here again, if you want your devices to live do not bring them here!

They use cheap fake products. Don't come here , phone screen was glitching and acting dumb. Tried…read moreto come in to see if they can do anything and they wouldn't.

Me and my husband went to fix my phone. Jr came over and was real nice and said he could get me a…read morenew phone and it would be at no cost to us. well that was wrong. so went through the whole ordeal of getting a new phone. We both had androids and I wanted a i phone well that's more. We ordered and found out we were paying for another person on our line. he would take care of it after we got our phones. well we got the phones but we went back to at&t and they said we cant go to another carrier cause we need this straightened up first. They owed us 12 months back pay. so we took the phones unopened back to jr and said we can't get the phones cause we need to get our money back from corporate. He started yelling I will get you your money right now I am corporate. He is not, then the other girl in there starting yelling f this and that. It was awful. i also wanted our money back for the cases and chargers he sold us. we can't use them. we were there over a hour and a half and he said he would get everything straightened out. He lied. He said on your receipt it says no refund only store exchange. I said we want our money . He said what u going to do call the police . I said maybe better business bureau. I was crying and told my husband I'm going to the car. It was so hot in there in 90 degrees outside and no air in there but a fan. then we had to go to verizon store down the street and he was corporate and they took the phones back and we explained the situation and they were very nice. So we had to go back to at&t to put our phones back to them cause he had them transferred before we even had the phones. so now we keep getting a bill from verizon and we never had them. So called corporate and they said we don't owe it. ok thanks and then we get another bill now we have to call again. Verizon was very nice and considerate . But that jr guy and his girl they were awful. they scammed us. Now our phones are so messed up and this has been almost a month now. I would never go there for anything every again. SO be careful. It has cost us so much money and there's nothing they can do about it. I tell you only go to a corporate place for your new phones. After this mess is over with we are going to a corporate place. At&t was so nice and so was verizon. Its this fix it place. we were suppose to leave on vacation and that got messed ups too.

Avoid this place at all cost, you see who they are, so of course they are trying to scam. took my…read morephone there less than a month ago to get my screen replaced with "original screen" and was charged 200 dollars for it and they added in a case. Day ago my phone fell from my bed to the carpeted floor cause a small chip on the side of the screen somehow. the next day my screen was completely black. I took my phone back to the repair store because I had a warranty, but was met with so rude manager VALENTINA trying to talk over me then say she would fix it for 110 dollars. 110 dollars to put another super cheap thin sheet of glass on my phone. I recall Valentina working on my phone specifically and telling me that i am covered for damage, but when I returned it was the complete opposite. rude, disrespectful, cheap liars. don't go

Excellent service! I recently had my hp envy laptop stop charging and they were able to get back up…read moreand running within 24 hours! Reasonable pricing and great staff. Very friendly and do a great job explaining options and steps going forward to fix the device and up front about the cost. Which is a huge bonus in my opinion. Overall highly recommend!

Everything went beautifully!…read more The charging port on my S21 Plus had failed, and I thought I was going to pay out of pocket. Luckily for me, the gentleman at the counter was thinking more clearly than I was, checked out the phone, and said it was still under warranty so there didn't expect there to be any out of pocket expense on it (and he was right). He then set my expectations for timing, noting that it could take longer than normal because of warranty work approvals being needed from the manufacturer, and that after a holiday it can take a bit longer, but that 24 hours was the maximum. It only took about four hours to fix it, it's working beautifully now, and it took about ten seconds to pick up the phone. I STRONGLY recommend this store! They're fantastic!