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    Verizon

    3.7 (3 reviews)
    Open 10:00 am - 8:00 pm

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    Best Buy Southland Center - Smashed bumper, still inside Best Buy's bay. I made sure to take video inside building, they definitely wouldn't said I did it outside.

    Best Buy Southland Center

    2.2(54 reviews)
    4.4 miDownriver
    $$

    I haven't been to a Best Buy store in years and by the look of these reviews I must of gone on a…read moregood day. My phone locked up and I went to Best Buy for help. Nice young man directed me over to the Geek Squad area. Told me you have to have an appointment, which I did not. They were not busy, one man waiting, took a chair and 5 min later a sweet young man, Skylar approached me and I told him about my phone. Thought it was the battery, once he started checking around he said it wasn't the battery and was able to unlock my phone and he explained it was a vintage phone 11Pro Max. He estimated that probably in a year, it would have to be replaced with a new phone. Gosh, I was thrilled he got it working for me, no charge! Was very helpful in answering my questions. Clean store, nice people, lots of inventory. My experience was a good one. Thank you Skylar!!

    Deserves a negative review. VERY SHADY PRACTICES. Paid 1500 for an audio install on my 1994 GARAGE…read moreKEPT Impala. The supposedly "top installer" Ron, had my car for a literal week. Told me I'll just move your car to the other bay when we aren't doing the install. We have cameras in the bay, and nice 4k cameras in the lot. I get my car back, the bumper is smashed. He asks if maybe I did it. He doesn't know if it happened in the bay or outside. Then the manager wasn't there and I'd have to come back in the morning. I get back 10am sharp and they supposedly went through a week of footage and don't know what happened. The installer advised me to go make a police report for a hit and run. Essentially denying responsibility. I had to go to Taylor PD and file a report. Not worth the 1500 spent when I have about 1500 done in damages. My car was all stock now it's damaged under their watch and I'm getting the run around. Ron is not an honorable man. Looked me in the eye and lied in front of the manager.

    Photos
    Best Buy Southland Center - Before I took my car in

    Before I took my car in

    Best Buy Southland Center - TV with the cracked screen that was not cracked.

    TV with the cracked screen that was not cracked.

    Best Buy Southland Center

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    Verizon - mobilephones - Updated May 2026

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