I had my phone repaired here today and now my phone is damaged. Initially, Anthony seemed pretty…read morenice and genuine. He did the repair work and after I picked the phone up, I noticed that the Face ID did not work. I gave him a call and he explained that he 'forgot' to tell me that the Face ID would no longer work because 'that's just what happens' when the screen needs to be replaced and the senor is damaged. I wasn't too happy about no longer having Face ID, and that should definitely been a conversation at the time of repair, but I just accepted it as it was. I also made him aware that the screen was lifting on the left side in the middle, so much so that it was noticeable from the side and from the front when looking at the screen. I was told that I could bring the phone back to the shop to have the lifted screen repaired. Once I arrived at the shop with the phone, he took a look at it and said 'oh yeah, that's just how these aftermarket screens sit'. There was also a light showing through in the bottom corner of the screen, and when I asked him about it he replied 'yeah, that's just there because it's a new screen but it won't hurt anything'. There were no lights showing through before my screen was fixed. The screen wasn't even broken, it was lifting at the top. I was also told that even if he replaced the screen, it would still be lifted because there was nothing he could do to fix. IRONICALLY, that was the very last screen that he had in-store to fit my phone, RIGHT! He then argued with me that he'd been doing this for 10 years and no one EVER complained to him that the screen was lifting, despite him also saying that all of the after-market screens sit this way. He acknowledged that it was uneven and lifting, but refused to admit that it was a quality issue. He made it a point to tell me how this screen was better than the one I had before. I'm not required to be grateful for a low quality repair job that I PAID for, especially when it's given with poor customer service. Just because it's better, doesn't meant that it's acceptable. I was told that it was my opinion that my screen shouldn't be lifting and that the screen shouldn't sit that way on the phone. I can only speak for my experience here, so if anyone else has had luck with this business, good for you. I was not so lucky. He's very nice when you meet him, but if you have any issues with the repair he will try and gaslight you in to accepting subpar work. He said that all of the aftermarket screens fit my phone that way, I've had my phone screen repaired before at another location and I've never had this issue. I don't recommend this business. Find another business or you'll have to have it replaced twice like me.

Needed to repair the screen on an iPhone I was trading in for my teenager to upgrade. Super…read morereasonably priced (about $80 for an iPhone 11 screen). Work was done well and quick. The tech was friendly and pleasant as well. I will definitely go back for future phone repair needs.

My experience was exceptional!…read more So a life time ago, I dropped my iPhone 4S & it died. I mean dead died. Not cracked just nothing. So of course I took it to apple & they said, there is no way to fix this. I was crushed, as I was a new to iPhone/ apple user and hadn't backed up my phone . They told me there was a place in NY that could possibly retrieve my data, I was most concerned with the photos, but they said it could be upwards of 10k$$ . There was just no way. So I saved the phone hoping one day some tech savvy person would be able to breath life back into my phone & retrieve its memories. That day has finally come!!! I dropped my old phone that wouldn't even turn on to Rich. He made no promises but said he would try his best. It took almost a week, but was absolutely worth it!!! He was able to change out the whole housing of the phone & get it to turn on!!! Once I got there, I put in my 4 digit pin code & to my surprise it pulled up everything!!!!! When I got home, I poured through the photos & videos of when my kids were little & was able to read some old text messages from dad, he passed away a little over a year ago & let's just say this fix was not just AWESOME, but invaluable to myself & my family. ***** If you have read this far, please go see my hero, Rich @ cellular repair center. Ps they did not charge me 10k lol , it was extremely reasonable & I will be a forever customer!!

This place is a scam. They use low-quality Chinese parts to fix phones, and despite having real…read morepeople working there, everything is overpriced. The environment is filthy, with roaches on the ground. I would not recommend this place to anyone!

They have horrible attitudes here, guy that works here in particular has horrible customer service…read more they told us we would wait 1 day for a new screen, we had to call them to get an update and didn't get the screen untill 4 days later. Just for the screen not to work and have to bring it back. Horrible overall experience would not recommend!

Wonderful to have this place to go to for help with my computer etc. Dave is so knowledgeable and…read morehelpful getting me back and running again!

First time walking in to fix my iPhone6 screen, the owner of that place was really friendly and…read morequick with his job took him 25 mins to fix my screen and plus it's cheaper price from most of metro Detroit repair centers prices. Definitely going back there again if I have any problem with any devices that I have. Ps He also gave me free glass screen protector after replacing my shattered screen .

In town visiting from Los Angeles and needed to find a place to fix my iPhone 6 screen. I dropped…read moreit a few times and it needed attention. Naturally I went to Yelp and came across this place. The reviews and the price intrigued me to go check them out. I visited the downtown location. Very nice clean establishment. The gentlemen who helped me, I believe his name was Mariano( I think) was very helpful and knowledgable. He fixed my screen and took the time to explain why my previous screen did not fit like it should have fit. He did not rush, he took his time and made sure the customer left satisfied. I left feeling like my issue was carefully taken care of and not rushed out the door like previous places. I would recommend this location/store to others. Thanks and happy new year.

Awesome service! I'm very pleased with Icon Computers swift action to down-grade an OSX on a recent…read moreused Mac Laptop. Without hesitation, they understood exactly what I wanted and why. Apple Inc. would have given me alot of back talk about down-grading an OS. Icon's computer service was fast, complete and they were very generous with other options with great out-the-door pricing. There are many using older Macs -- some simply needing minor service etc. Good to know Icon is there with very ample hours of operation!

I have been a customer at Icon Computers Megastore for several years. The staff and owner go above…read moreand beyond ..great prices on new and refurbished computers. There is a range of prices and computers and phones are affordable for every price range but best of all is the great customer service. I highly recommend theme

Good fast and efficient service. Recommend if u need a good job done. They value their customers…read moreand the service they provide and fixed my phone quickly.

Cracked my iPhone 16 Screen (Ughhh) and they were super quick with same day fix! Super reasonable…read morepricing comparable to what the Apple Store wanted to fix it. Highly recommend

I have been going to George for over 10 years. I learned he is trained and has certifications in…read moreApple and other products. I'm an IT person and to me this is important. I have seen Moms, Dads, (especially when kids drop or damage their phones and tablets), Grandparents/Seniors, Law Enforcement people go to George. I find him to be very knowledgeable, friendly and completely honest which to me is rare these days. People have brought their phones to the "Mall" and have been very dissatisfied and then having to bring their phones to George to fix and maybe even the damage caused from the "Mall" repair people. This happened to me many years ago and I would never go back to the "Mall" for any kind of service. If I decide to purchase a phone on Kijijji or another place I have the person meet me at George's business and ask that he review the health of the phone and whether it is unlocked. This is very important as some people selling phones are not completely honest. Sometime they owe on their bill and sometimes they actually don't own the phone. Also, I was looking for a new cellphone plan and spent too many hours analyzing carriers and plans. I went to George and he helped me find a plan and at an excellent price for my wife and I. He even called and performed the switch from my old carrier to a new carrier right then and there. Just be sure to have your login credentials for the carrier you're switching from. I have recommended many friends to see George. All have been very happy. I have even sent people there from Kingsville. Also, I find his prices to be very good and as well he is an excellent communicator as he explains things thoroughly. As you can read, I totally trust and will keep doing business with George. Parking FYI: You can easily park free across the street at the Tax preparation place as George has an agreement with them.

Best of the best in windsor for cellular phones repairs. Dont hesitate and bring your business to…read morethem. They are welcoming and generous and amazing at what they do.

They always get the job done telling Guapo sent you. They care cheap and convenient…read more Them him Guapo sent you

Avoid this store. They don't back their work. I took my phone in for a screen repair and they made…read moreit worse. I brought it back and of course they denied responsibility. The place is a total mess as well. There are plenty of this type of store around. Pick a different one. You'll be much better off.