Unfair practices,you got to take out a phone only, you end up with a defective phone,you return…read moresame,only to be charged a restocking fee for defective item,you are also charged for a screen protector that you don't have a phone for,to add insult to injury,when you go for a phone only you are also slipped a line which you have to keep and pay for for 2 months before it can be cancelled,dishonest wntity.

Excellent customer service at this location. The employee I spoke to was extremely patient and…read morehelpful. I came in with a cracked phone screen and wanted to know what my options were (getting it fixed vs upgrading the phone). He looked up my account and gave me a few ideas on what I could do next, and even asked his management if it was possible to upgrade my phone in its current condition (unfortunately it wasn't). He didn't pressure me to purchase anything, but he genuinely cared about my opinions as a customer. Great experience!

Hard to find a company to repair an old landline. But they came out and fixed It…read more thanks so much

During the midst of the pandemic I was able to quickly get an appointment to repair my laptop. The…read morecustomer service was excellent and the price reasonable. I recommend Compu-Tech fully and without reservation.

One year as a customer. Could never log into my account due to a confirmed bug in their own system…read more Called every month, spent hours on hold, lost work income during outages. Their own executive office finally confirmed it was their error after 12 months -- then told me it was an "education" problem on my end. Offered $20 as compensation. Switched to a different provider and haven't looked back. Do not recommend.

From the owner: Welcome to your dedicated Comcast Business Solutions provider! I'm here to serve as your personal…read moreguide through the dynamic world of internet, phone, and mobile services tailored exclusively for the success of your business. Imagine the possibilities of having a local, dedicated professional who truly understands the ins and outs of your business's communication needs. I'm not just a voice at the other end of the line; I'm your neighbor, your partner in growth, and your direct line to the resources that keep your business thriving.

I don't know how these clowns handle any of their other product lines, but as SmartTech…read more(interactive whiteboard) reps they represent the worst of the worst: product never delivered month after month (one of our orders was actually shipped to another, presumably more-favored, customer in the queue nearly two months before we finally received ours); other product recommended for an attractive price-point without bothering to inform customer that -- due to that attractive price-point -- said product was on near-infinite backorder with the manufacturer (two months and counting with no projected delivery date)... and customer service that, at least in the main office, is insincere and smarmy. I imagine if you're local and want something off the shelf, you'll do fine. Stay the hell away from them if you need something for an enterprise environment where productivity is at stake.

My business needed new outdoor speakers for music and announcements. We turned to Valley…read moreCommunications and within a week we had an on site inspection and a quote for the job. Valley is a busy company and we were told that a four week lead time was expected. No problem with us. Within four weeks two tech.s arrived and ran new wires, installed a new amp. and four new outdoor speakers. We are very happy with the sound and the overall job. I would use Valley again for future projects and would recommend them to anyone needing sound or visual work.

I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

NTI is a client of mine and as clients go, they have been great to work with. No issues, no…read morecomplaints, and great communication

From the owner: Since 1990, we stake our name and reputation on providing all our customers with the right solution…read morefor their communications needs, taking advantage of new technology and providing true value with continued support. No matter what your communications needs may be, the Normandeau Staff will provide you with proven technology and superior customer service. Over the years we have prioritized quality service while maintaining the friendly attitude that make working with Normandeau Technologies a pleasure for our customers. We believe that our business is built on relationships.