Fantastic and fast service for a reasonable price! The owner is so nice, professional, and so…read morehelpful!

Needed a new screen for my Samsung flip phone. Nice folks... got the part in one day and did the…read morerepair while I waited. Works great. Same price as YouBreakIFix. Recommended!!!

My husband was advised to get a new battery for his work phone, and opted to look around vs going…read moreto Verizon or Apple. The young man that helped us was very nice and courteous and replaced it rather quickly at a reasonable cost. I needed a replacement of the tempered glass for my phone. He meticulously applied, making sure no bubbles, etc. & cleaned my whole phone. It was less than $16 for that. What?! If I went to Apple or Verizon it would cost $40 or $50. Great customer service and we were very pleased.

AMAZING!!!! That's the only word I have for this place. My phone was fixed in 20 minutes. The…read moreservice was so fast and friendly. HIGHLY RECOMMEND!!!!!

I drop my phone a lot. I wish I didn't …read more. I have been to iCircle twice now in the last 4 months to get my screen fixed. I can't get over the excellent customer service they provide here. Everyone is super friendly and so helpful. Prices are pretty reasonable and it helps if you purchase the Groupon they offer before you go. Unless they have to order your part, phones are fixed the same day usually. Having an S6, the part for my phone needs to get ordered but their local vendor is really quick and if in stock, they will get it the next day. I drop my phone off and they call me when its done. This does require you to put a 50% deposit down. So fast and simple and location is great and easy to find. Highly recommend them for your technology needs.

My wife dropped her iphone 6 in the dishpan full of water. I called them they said stick the phone…read morein rice for a day or so then bring it in. So we stuck the phone in rice for 2 days. The phone turned on but half the screen was dark, brought it in and they took it apart and worked there magic... Presto good as new! Great customer service and high quality work. I would highly recommend ICircle.

Just switched from Verizon Wireless after researching the pros and cons of Cricket Wireless pre…read morepaid plan VS Verizon Wireless pre paid plan. I was really hoping to find a service that offered an unlimited data plan. After debating between Metro Pcs which I had before I read they are tethered on the TMobile network and I am not impressed with the coverage of Tmobile. I looked up the network Cricket runs on and saw they run on AT&T network towers, so thats pretty reassuring. I went in and was able to switch my Verizon Iphone6 to cricket in under a half hour. Manny I believe his name was is a really personable nice guy who helped me and answered any questions I had. I went from paying upwards of 180 a month in plan/data to 65 a month with unlimited data. I am really impressed with Cricket Wireless and happy with how quick it actually took.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Springfield store today.

I needed a screen replacement on an iPhone 6s. Repair was fast and they installed a battery for me…read morewhile they had it. When I got home I noticed the Touch ID no longer worked. Brought it back the next day, they found the screen they had installed had a manufacturing defect. They fixed it without hassle and had me back up and running 45 minutes later.

Fixed iPad mini for 130 dollars. Broke in three days time. But instead of a crack like the…read moreoriginal glass it dropped off the coffee table. (Small kids) and It shattered out a corner of the glass (going everywhere) rendering the tablet useless. I purchased a new iPad mini 4 and this time opted for the Apple care. Never again waste my money on cheap Chinese replacement glass. Disappointed with uDropped it out of Wilbraham ma.

Came in for a new iPhone 6 phone case since I decided that I couldn't salvage my current one…read morebecause it's tored to shreds! Luckily, Dexom wireless was nearby to help me out! They have a large selection of iPhone cases that matches anyone's taste at a VERY reasonable price. Their staff is knowledgeable in regards to their products and very personable. All I can say is I am very satisfied with my decision to visit them.

The staff at the Apple store at the Holyoke Mall is excellent!! Not only are they smart and…read moreskilled, they are also personable, patient and professional! My Mac computer had an issue that took several hours to solve (it wasn't even an Apple-based software product that they were helping me with), and throughout the visit multiple Apple staff worked collaboratively to fix the problem (at NO CHARGE to me, I might add) and my Macbook is running better than it has in years. Thank you all so much for your skill and your perseverance, all the while maintaining a very friendly, fun atmosphere!

Apple doesnt know the meaning of simplicity. I've spent 1 1/2 hours trying to make an apple appt…read more at the store. i still dont have one. You really need to pay more attention to customer service. If things dont get better I will get rid of Apple.

Avoid this store at all cost all they care about is making sales due to being a third party store…read more Staff is not knowledgeable, and will lie right to your face. Save yourself the headache and just go to the West Springfield location.

This place is incredibly shady. They had us sign a blank screen, claiming it was for Verizon to…read moreupgrade our device. Later upon viewing the receipt, what they've actually done is tack on extra fees for some Ready?Go! Package and a REDUX membership. We were not asked if we wanted these, nor told that we would be paying them. When I called to ask about them, they first tried to claim that they were in place of Verizon's standard $40 upgrade fee (I called Verizon; this is false). Then they claimed that the Ready?Go! package was for data transfer to the new device, which they didn't actually do for us. They also charged us $10 more in MA tax than it should have been at 6.25% of the cost of the phone. I called them and they refuse to refund the services we never agreed to, so I opened a dispute with my credit card company. I'm also filing a formal complaint with Verizon to revoke their status as an authorized retailer, and I highly suggest you all do the same. Let's put these criminals out of business.

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him