I need a gummy to recover from this shopping experience…read more I found the one person in the store who couldn't answer a single question. I was so excited to come here, as these are my favorite gummies. Even though I live in NYC where there are plenty of dispensaries, I always ask my cousin to make an Insa run for me and meet me at the family function when I need to stock up. The shopping experience could not have been a bigger disappointment and I left incredibly stressed. I was asking about other flavors of gummies I haven't tried yet. I asked what the difference was in composition. The store clerk told me they were all different flavors. I said I understand that and asked about composition again. Then said they're all the same because they're 5mg. I couldn't believe I had to hold his hand through this entire interaction and get more specific. So I asked about to THC/CBD ratio and TAC. Then I asked another question that he couldn't answer and quickly realized I should stop and get in line and GTFO of there. Then when he was ringing me up, he told me there was a buy one get one free sale, which is not how the products were rung up. After about 5 excruciating minutes of back and forth, the kind gentleman next to him at the register finally leaned in and told me the BOGO deal is only good for one product. I asked why the clerk didn't tell me that in the first place and he said he didn't know, then the clerk next to him showed him a laminated sign attached to the register that clearly stated the BOGO deal terms and restrictions. This guy couldn't answer product questions and couldn't explain the price of things, so basically he's just a warm body collecting a paycheck. I'll probably be back because I love the gummies, but I'll avoid him next time.

This Insa is our fav we drive up from CT - even though there are Insa's in CT none compare to the…read moreselection here in Springfield. The Betty's Eddies are delightful. The service is friendly & efficient, sometimes they even have samples.

I want to give a big shout out to Sierra it was 2nd time going in there and she made me feel super…read morecomfortable, she was amazing with helping me with my selections because I wasn't sure what I wanted so Thank you again Ms. Sierra I truly appreciate you and all your help girl. Melissa

Could this be your Mecca? I think so! Staff is welcoming, warm and knowledgeable. Always something…read moreto learn and definitely something to try. Flower Edible Drink Pre Ice cream?!?!? Cost here are not prohibitive. If you ever been to a S. W. On the west coast, this Carrie's that vibe and more. Think of walking into a nice hotel and the guest are waiting for you... on a high pedestal... Good vibes only!

This is a cheerful, clean and well stocked dispensary. The staff is friendly and knowledgeable. I…read moregot help with making decisions and was very happy with the lower (than CT) prices! I have a CT medical card and these prices beat my prices in state. It was worth the trip out there & I plan to return.

Excellent service - great selection- terrific value !…read more Can be hard to find GPS sent us to Fire Station lol - BYW it's across from "Hampton Inn " We'll be back !

If your visiting the area have to stop here!!! Amazing variety would definitely come back…read more Excellent customer service!! Thanks again

I actually ended up at this Black-woman-owned dispensary on a whim since a friend and I were…read morenearby. I loved how local it was inside with the Springfield skyline painted around the walls. The parking lot is hella confusing, that's just about the only negative. From security to counter service, everyone was friendly and helpful. They had a couple of sales so we went with their 2 3.5/$35! They offer flower, edibles, etc. a little bit of everything for anyone looking. Not sure what the Deli counter was giving but I'd be intrigued to find out.

Jason is by far the best bud tender I've met. Knowledgeable friendly and makes our trip worthwhileread more

Definitely my favorite dispensary!! Always a good vibe and very professional, I've been going here…read morefor about 3-4 years now and never had an issue, everyones really helpful and knowledgeable about the products. Just wanted to thank Khalif for his positive attitude and excellent customer service.

I had a great experience working with Pineapple Express! Everyone was very kind, friendly, and…read moreattentive. I have some issues with pain and insomnia and their recommendations helped!

From the owner: Discover Pineapple Express, LLC, your trusted local cannabis store in the US. We offer high-quality…read morecannabis products carefully selected to meet your needs. Visit our website to explore an extensive range of top-grade products tailored just for you. After ordering, your product is delivered straight to your door.

Went there a couple of weeks ago and ordered ahead online. I got to the store and the gentleman,…read moredidn't catch his name, was extremely pleasant and got me out really quickly. I was nervous the first time I set foot in this place as it was my first time in a dispensary. The staff made me feel at ease and took the time to explain the different kinds of cannabis and the effects. They asked me what I was looking for and offered me multiple options. The products are great and has become a part of my sleep routine ever since. Great place if you're new to cannabis or a regular.

Liberty has the best vape deals in the area and a pretty big range of products. Friendly staff and…read moreeasy in and out.