Quaint location with the dopest staff and a nicely priced selection. Oh plus they support all kinds…read moreof local businesses. You will see my money again

From the owner: Our mission is to break the stimga of smoke culture and support local entrepreneurs. The Head Shop…read moreis a Black Owned, cultural shop providing smoking accessories, hemp products, vape pens, clothing and more as well as providing retail opportunities for local entrepreneurs and artists.

Great smoke shop in East Longmeadow! The prices for everything are veryyy low and the manager was…read morevery helpful. I had a great experience and would definitely come back here.

The lady was so rude and kept saying that she could not let my friend and I look or go in the shop…read morebecause she could not leave the convenience side. Then continued to shout at us what do you want. After we left,while we were looking at stuff from the outside, we see here enter the shop. So we go back inside to ask if we could go in now since we saw her in the shop, she yelled I said you can't go in there! So unbelievably rude!! If you guys aren't open during your hours that you say you are then you shouldn't advertise as such! This lady needs to learn customer service

Great shop-great people! Variety of supplies, clean and well…read moreorganized. Best shop I've ever been in.

I went into the shop on recommendation of a friend and I'm glad I did. The guy behind the counter…read moreimmediately made me feel welcome. I had no idea about what I wanted, needed, or even what was available. He was extremely helpful and patient with me. He spent the time showing me everything and explained how it all worked. My intent was to be out of pain. He made suggestions, and answered multiple questions I had in detail. It's a small store, but it has everything you could want. I was even fascinated by some artwork a local artist has hanging in there. I was more than pleased with my experience and highly recommend Grateful Head Shop.

Came in here just to look around and ended up grabbing a few things I needed. The wall of bongs had…read moregreat prices and bowls as low as $2. Huge selection of papers and accessories. Staff was extremely kind and knowledgeable and walked me through all the different accessories.

From the owner: We are actually TWO STORES in one! We have both an 18+ head shop with an excess of paraphernalia…read moreAND a 21+ vape shop with tobacco and nicotine products.

Shopkeeper was knowledgeable and friendly. Good selection. Makes sure the card youre using is…read moreactually yours. Good thing in case a thief gets your card. He told me some scumbag tried to use a stolen card and he wouldnt let them. In return the scumbag got all his friends to make bad google reviews. This place is great. Dont be fooled.

This place is well worth the stop. Anthony is a great person with a wonderful eye for unique…read morequality pieces and has a huge selection!! No thin glass here!! So many flavors of papers to choose from. Plus so many other great items.

So much selection, it was hard to choose. But the staff so was very helpful and polite. Ariread more

Employees are nice asf. they treat all their customers like friends/family.read more

Cool staff, reasonable prices! Definitely place to check out if your in the area. I don't go…read moreanywhere else for supplies for my delivery service, these guys are my "go to place" to get pipes/bongs to smoke the flowers I grow! Owner Chris is super chill guy, isn't all in your face to pressure you to buy anything, and I appreciate that! IG @Akita_Boston_ElevatedDeliveries

I was in need of some kratom (which I usually buy online), and I couldn't say no to Grateful Head…read morewhen they popped up on google! I figured the store would be chill and the quality would be top-notch, and they delivered! It's a cute shop channeling the vibe of an old (read: expert) head's tent at a festival: warm, welcoming, and with lots of cool little trinkets, flowers, and potions. I found what I was looking for and the owner was VERY helpful. The type of helpful that makes you want to support a business like this forever because it's good for the community. You can tell they care about their customers and aren't just there to make money, a rare thing. The whole experience made my day, actually. They specialize more on the smoke (especially gorgeous display of glass pipes and bongs) side, but they have a decent selection of kratom (pills, powder, tincture, etc...) if you need. I'm very happy with the quality of my kratom. And will be back to check out the mary jane section sometime soon! They're in the back corner of the ATT plaza at the top of the hill next to Walmart on route 9. A hidden (but centrally-located) gem. Perfect for getting medicated for your next trip to Walmart (LOL)!

I need a gummy to recover from this shopping experience…read more I found the one person in the store who couldn't answer a single question. I was so excited to come here, as these are my favorite gummies. Even though I live in NYC where there are plenty of dispensaries, I always ask my cousin to make an Insa run for me and meet me at the family function when I need to stock up. The shopping experience could not have been a bigger disappointment and I left incredibly stressed. I was asking about other flavors of gummies I haven't tried yet. I asked what the difference was in composition. The store clerk told me they were all different flavors. I said I understand that and asked about composition again. Then said they're all the same because they're 5mg. I couldn't believe I had to hold his hand through this entire interaction and get more specific. So I asked about to THC/CBD ratio and TAC. Then I asked another question that he couldn't answer and quickly realized I should stop and get in line and GTFO of there. Then when he was ringing me up, he told me there was a buy one get one free sale, which is not how the products were rung up. After about 5 excruciating minutes of back and forth, the kind gentleman next to him at the register finally leaned in and told me the BOGO deal is only good for one product. I asked why the clerk didn't tell me that in the first place and he said he didn't know, then the clerk next to him showed him a laminated sign attached to the register that clearly stated the BOGO deal terms and restrictions. This guy couldn't answer product questions and couldn't explain the price of things, so basically he's just a warm body collecting a paycheck. I'll probably be back because I love the gummies, but I'll avoid him next time.

This Insa is our fav we drive up from CT - even though there are Insa's in CT none compare to the…read moreselection here in Springfield. The Betty's Eddies are delightful. The service is friendly & efficient, sometimes they even have samples.