Went in the other day after a cross-country drive where I'd lost my vape. I said I needed a new one…read morethat day. The two staff were super nice and seemed knowledgeable, but once I got home, the vape they sold me does not work without a supplemental battery. The vape they sold me has no internal battery. I could not use it. So, the next day I looked all over town for the 18650 Lithium battery required, but it was not to be found. Then I ordered a pair of them on Amazon, which came two days later, but the battery did not fit. Finally, I just broke down and ordered a cheaper + integrated vape online, plus 18650 batteries for the fancy vape they sold me that I still can't use yet. If those don't work in the Fetch Vape they sold me, I guess I'm s.o.l. THANKS FOR THIS SALE BECOMING A x2 COST NIGHTMARE & I STILL HAVE NO VAPE. Won't be shopping this store again.

I went here and tried to get novo the girl working asked to see my ID so she looked at and said…read moreUNFORTUNATELY it's expired..So UNFORTUNATELY you need to leave cuz I can lose my job mind you I'm 48 years old she looks 21 if that..so I said I have my wife come here she said UNFORTUNATELY when she comes here you can't come in cuz your ID is expired..she made me feel like I had a disease and UNFORTUNATELY had to leave...When my wife went the same firl had her baby/toddler on hip and that's ok..NO THAT'S MESSED UP and told my wife they were closing early..so I don't if she owns the store but very UNPROFESSIONAL..I was tired of the valley girl anyways..UNFORTUNATELY

NETA is down the street. Though you don't see the word 'weed' on NETA'S sign, they sell weed…read more But their 'bowl' selection leaves much to be desired, and that's where THE VAULT comes in. A million bowls to choose from. Metal, woods, glass, plain and fancy, its all here. I haven't had a decent chamber pipe in years, yah they got em. They got BONGS, they got vape products, wait a minute.... this place is a HEAD SHOPPE!! Reminded me of some of the old school places I would visit back in 1978! The dude behind the counter was wearing TIE DIE! Not sure if he'd been smoking a bowl after lunch, but he seemed like a pretty friendly guy and was downright happy to see me! He showed me some gear he thought I might be interested in, I blew sixty bucks, and went home to test my new equipment! Grab some screens while your there and some zigzag orange. Somebody said, " you giving five stars to a head shop?" I replied, " Screw you!! Sometimes a head shop DESERVES five stars!!" THE VAULT!!! Its all magical and $#!T!

I went in there. I tried to show the guy a picture of what I was looking for. All of the sudden he…read moreturns into A very lame and sad version of Joe Pesci from Goodfellas. I had to walk out. Worst customer service EVER!!

I have tried every Electronic cigarette on the market and they all failed with multiple problems…read moreand lots of wasted money. But I still didn't want all the poisons from regular cigarettes. Then walking on Main Street in Northampton I saw a man with an E-cigarette with lots of vapor coming out of it. I asked him were he got it and he told me his friend said go to Birds's Store because they had the best system on the market. So I immediately went to Birds in Florence on the corner of Main Street and Maple Street right next to A-1 Pizza shop.I met with the owner and he interviewed me about what Brand I was smoking and how many packs per day. He designed an E-cigarette for me based on my specific smoking habits. The system works like a charm and holds a charge for a long time and only takes 2 hours to recharge it. Not all night like the others.It has a large tank to hold lots of fluid so you don't have to fill it up so often. Saves a lot of time and inconvenience.He is not a salesman, He is a consultant who has more knowledge of any E-cigarette company I have ever dealt with and that has been a lot of them. He truly cares that the customers are happy with their purchase and will come back and refer other customers to his store. So if you know someone that smokes and isn't aware of the life threatening Poisson's in regular cigarettes tell them they should just try using the nicotine smokeless E- cigarettes. E-cigarettes are much better for your health.I had an Excellent experience with the owner at Birds store, Pleas do him a favor and leave a review on Google review's and Yelp to help his excellent reputation.Thank You.!

From the owner: Bird's Store is know for being a smoke shop and now Vape Shop. We carry Organic E-liquid, house…read morebrand E-Liquid and now Sub-Ohm E-liquid also name brand hardware for e-cig.

Being that MA chose to ban flavored nicotine this is a perfect solution and worth the drive from…read morethe nearby Springfield metro area.

From the owner: Visit Northern CT’s hottest newest smoke shop, offering one of the area’s largest selections of…read morevapes, hemp products, and premium cigars.

Shopkeeper was knowledgeable and friendly. Good selection. Makes sure the card youre using is…read moreactually yours. Good thing in case a thief gets your card. He told me some scumbag tried to use a stolen card and he wouldnt let them. In return the scumbag got all his friends to make bad google reviews. This place is great. Dont be fooled.

This place is well worth the stop. Anthony is a great person with a wonderful eye for unique…read morequality pieces and has a huge selection!! No thin glass here!! So many flavors of papers to choose from. Plus so many other great items.

Super helpful and friendly owner! He literally has everything in here- from A TO Z. He also helps…read moreyou every step of the way. Super funny as well. Not sure of the other smoke shops near by- as a I haven't visited them but this one is: Clean HUGE VARIETY Big (space wise) Reasonably priced! If anything cheaper in price! Tons of flavors in regards to vapes/nicotine/etc! I will definitely be back! Thanks for all your help my friend! Wishing you lots of business and success!

First visit to Gary's Smoke Shop. Wow what a selection, you ready? Everything Vape, Tobacco, Pipes,…read moreIncense, Ashtrays, Lighters, Cbd, Cigars, knives, etc, etc. Huge selection, and prices are realistic. The store manager Kim, was knowledgeable, helpful, and very friendly. She's an asset to this shop. Will definitely return.

Love this place. I have been going for years! Megan, the whole staff is great! They are so helpful…read moreand friendly!

10/10 would not recommend this establishment. Been coming here a year. Owner is rude. Go down the…read morestreet for better prices and service.

Great prices with quality inventory. Everything was neat and clean didnt seem like the employees…read moredidnt know what they were doing. All around good spot to check out for tobacco needs

Prices are reasonable, for liquids, but don't call to ask a question!!! They DO NOT answer their…read morePhone, called 8 times after they opened, let it ring till answering mach. Picked up!!!, I guess they do not want U, unless U come in!!!

This used to be a good establishment with quality products, now they are borderline shady and…read morescammers. I wanted a usual urb dab disposable and they sold me a newer urb product that is horrible quality, didn't even work the first day I got it and tried to return it which was within 48 hours, and they said I couldn't return although, they told me to use it outside and they told me it was fine, they didn't care at all about my experience after the product was bought by me and totally switched up their attitude, especially the manager. Never buying from here again.

Great customer service, recently had problems with a torch I bought there and the staff was super…read morenice and helpful in getting me a replacement product. Also can't empathize enough how welcoming this place is as a queer person, truly a great shopping experience every time.