Mike is very professional, knowledgeable, and honest. He has good products, THE BEST PRICES in…read morethe whole Indian orchard, wilbraham, Ludlow area. He sold my husband a starter kit for $55 less than vapor haven. I would definitely recommend. Kimberly

This place has good prices and they carry the essentials. My only complaint would be the porn…read morerental section. Get rid of it. There are some sketchy people in and out of there because of it.

I looked this place up on Yelp and after reading the reviews I decided to give it a look. I went to…read moreget a new vaping system today and I was greeted upon arrival by the employee and explained him was I was looking for and he took his time to show me options and once we found the right one he showed me everything I needed to know about the product. That is called CUSTOMER SERVICE. I would recommend this place.

I bought a vape from there and I showed them my ID and they said it was fake even though I was 23…read more like make it make sense.

I love this place! Nicest people you could ever meet. So friendly and helpful. And you may even get…read morea really cool lighter/flashlight when you buy a carton. Not overly epensive considering CT. tobacco prices either!

Nice people. Good service. Lots of products and choices for the smoket, including old fashioned…read morecigarettes!

Great prices with quality inventory. Everything was neat and clean didnt seem like the employees…read moredidnt know what they were doing. All around good spot to check out for tobacco needs

Prices are reasonable, for liquids, but don't call to ask a question!!! They DO NOT answer their…read morePhone, called 8 times after they opened, let it ring till answering mach. Picked up!!!, I guess they do not want U, unless U come in!!!

Terrible service from the owner. They have a no return policy under the desk so no one can see it…read moreand there is no compensation for a product bought 5 days before. My vape spews angry lava out at me. 0/10. Would not recommend.

When I called to see if they had moassel (hookah tobacco) she said they had hookah tobacco. I…read moreasked what brand and she said it was a can and she didn't know. I asked her if she could read it to me and she replied just come in and find out for yourself. I was a bit amazed at her attitude but went to see. They had Nile mint and a few Royalty Tobacco flavors. From what I understand these aren't great brands, and the prices seemed high. 9 dollars for 100g tobacco. The woman who answered the phone was the only one working and wasn't particularly friendly. I said thanks and have a good day and walked out. Didn't check out much of their cigarette/cigar collection but I believe it's mostly a cigarette store with a few hookahs/pipes/cigar stuff etc. Generic stuff for the most part.

Came in here just to look around and ended up grabbing a few things I needed. The wall of bongs had…read moregreat prices and bowls as low as $2. Huge selection of papers and accessories. Staff was extremely kind and knowledgeable and walked me through all the different accessories.

From the owner: We are actually TWO STORES in one! We have both an 18+ head shop with an excess of paraphernalia…read moreAND a 21+ vape shop with tobacco and nicotine products.

Cigars, cigs, and porn mags. They have every scratch ticket conceivable. Keno, lottery, tobacco,…read moremags, weed pipes, and knives? They cater to almost every vice a human could dream of. Service isn't that friendly, and the place is usually full of smoke and degenerate gamblers.

I agree with both Scott and Jon. Decent cigar selection for this type of establishment. Big…read moreattraction seems to be the gambling aspect with dedicated space and multi-tables for Keno players. Every scratch ticket and most tobacco products seem to be available. The woman who helped me was nice enough. If I ever need a cigar or lottery ticket, this would be my first choice in Springfield. Subtracting one star for the musky odor and ambiance. Perhaps some people would add stars for that!

I was working around the area, when i stumbled upon to this smoke shop/glass gallery while i was on…read morebreak, i entered and the owner of the store was very kind. And very helpful. Beautiful pieces to look at. I didnt have much time to look at everything however they do sell clothing accessories as well as a small range of crystals. With a lot of neat stuff for all your smoking needs! The bong cleaners in my opinion have great prices and its big bottles. Definitely will come back again. And seriously check this place out!

Best shop in mass hands down! Owner could not be a better person for the job, super humble with…read moredeep roots in the glass community! Top quality only

Super helpful and friendly owner! He literally has everything in here- from A TO Z. He also helps…read moreyou every step of the way. Super funny as well. Not sure of the other smoke shops near by- as a I haven't visited them but this one is: Clean HUGE VARIETY Big (space wise) Reasonably priced! If anything cheaper in price! Tons of flavors in regards to vapes/nicotine/etc! I will definitely be back! Thanks for all your help my friend! Wishing you lots of business and success!

First visit to Gary's Smoke Shop. Wow what a selection, you ready? Everything Vape, Tobacco, Pipes,…read moreIncense, Ashtrays, Lighters, Cbd, Cigars, knives, etc, etc. Huge selection, and prices are realistic. The store manager Kim, was knowledgeable, helpful, and very friendly. She's an asset to this shop. Will definitely return.