I need a gummy to recover from this shopping experience…read more I found the one person in the store who couldn't answer a single question. I was so excited to come here, as these are my favorite gummies. Even though I live in NYC where there are plenty of dispensaries, I always ask my cousin to make an Insa run for me and meet me at the family function when I need to stock up. The shopping experience could not have been a bigger disappointment and I left incredibly stressed. I was asking about other flavors of gummies I haven't tried yet. I asked what the difference was in composition. The store clerk told me they were all different flavors. I said I understand that and asked about composition again. Then said they're all the same because they're 5mg. I couldn't believe I had to hold his hand through this entire interaction and get more specific. So I asked about to THC/CBD ratio and TAC. Then I asked another question that he couldn't answer and quickly realized I should stop and get in line and GTFO of there. Then when he was ringing me up, he told me there was a buy one get one free sale, which is not how the products were rung up. After about 5 excruciating minutes of back and forth, the kind gentleman next to him at the register finally leaned in and told me the BOGO deal is only good for one product. I asked why the clerk didn't tell me that in the first place and he said he didn't know, then the clerk next to him showed him a laminated sign attached to the register that clearly stated the BOGO deal terms and restrictions. This guy couldn't answer product questions and couldn't explain the price of things, so basically he's just a warm body collecting a paycheck. I'll probably be back because I love the gummies, but I'll avoid him next time.

This Insa is our fav we drive up from CT - even though there are Insa's in CT none compare to the…read moreselection here in Springfield. The Betty's Eddies are delightful. The service is friendly & efficient, sometimes they even have samples.

They opened a bag showed me bud and I touched it and he made me buy it won't shop here ever again…read moreshould have told me before very rude.

Great selection of some of the best cannabis in the area! Big selection of choices and great value…read more If you're an OG then you should definitely check them out! GREAT PRICES

Friendly bud tenders who are informative and knowledgeable about their products. Nice shop good…read moreedibles too

I visited this new location over the 4/20 weekend after visiting another local dispensary looking…read morefor "special" sales around the area. Because the location is so new, there weren't any lines at all. You walk into the double doors and you're greeted by someone behind a glass counter to give your ID before going into a new set of doors. Walking in, Liberty Cannabis is clean, bright, and welcoming. It's fresh and new. We were helped immediately at two different counters. The staff were very friendly and helpful. Prices were pretty much the same for the area but they were not having any sales. Overall, I'm glad I visited this location and this is a great option especially right now when it isn't very busy because of how new it is.

TJ the Budtender in Faanklin was probably one of the most knowledgable, professional, bud guides…read moreI've met in the 13 years as a medical card holder. He knew history, politics (NO ON 8!), and media better than any other dispensary in the state I remember when NETA opened on day 1 in both Brookline and Franklin. Plus day 1 in Northampton in 2018. Great selection, prices and specials. Best of all he had no piercings or visible tats. As an OG from the 60's it's nice to have a conversation with a mature young man!

NETA used to be the best dispensary in Western Mass. Then…read morethey got greedier than they were. Their bud sucks. And they have increased their prices on everything.

The service was fantastic! The delivery person was very polite and highly informative. They took…read morethe time to walk me through the entire process, which made me feel incredibly comfortable and relaxed. The delivery was completed right within the designated time period, and I even received a wonderful first-time user gift bag! On top of the stellar service, the products were exceptionally high quality at a reasonable price . I highly recommend them!

I had a great experience working with Pineapple Express! Everyone was very kind, friendly, and…read moreattentive. I have some issues with pain and insomnia and their recommendations helped!

Listed a product as a quarter for 38$. Pre ordered 2 of em. Was given 4 8ths instead of 2 quarters…read morewhen i showed up, charged 90$, and ALL 4 bags were flattened, guessing due to poor stock management. Needless to say, disappointing at the least. Be prpfessional enough to have what is listed or remove it, and stock properly. Nobofy wants your flat ass road weed. Will not come back.

Easy peasy in & out of this clean location with friendly and helpful staff was a great experience!…read moreI called ahead with a few questions about a certain product and was provided all the info that the man on the other end had but when I showed up and started talking with the man at the counter the 'man on the other end' came over, asked if I was the one he had spoken with and then presented me with choices. He had answered my phone questions but after hanging up went on to check to see if he could offer me anything more. And he did! Over and above!! Thank you!

Jim Buddy's is my favorite stop for all my smoke needs! I brought my puffco into the shop after…read morebuying an atomizer and getting the rainbow light. They knew exactly what was wrong and were able to fix it! Amazing selection of cannabis products and the best costumer service around! Thanks again guys!

This is my favorite shop for vapes. They have a wide selection of products with highly competitive…read moreprices. The staff is incredibly friendly and very knowledgeable about the products they sell. I get honest opinions on products and when I say what I am looking for I am always showed a few options and I am confident when I leave that I will enjoy my item. I have been going there since they opened and I would love to see more locations (maybe Westfield:) This is a place I highly recommend shopping in person so you can meet the friendly staff and ask questions but you can shop online as well, but you will be missing out.

I bought a vape from there and I showed them my ID and they said it was fake even though I was 23…read more like make it make sense.

Love the selection of Cigars here! Only place local I will go now! Very friendly and super…read moreprofessional. The walk in Humidor is amazing and the cigars are always perfect. Also the selection of cigar accessories are unmatched!