This is a cheerful, clean and well stocked dispensary. The staff is friendly and knowledgeable. I got help with making decisions and was very happy with the lower (than CT) prices! I have a CT medical card and these prices beat my prices in state. It was worth the trip out there & I plan to return. read more

Cannabis Connection - Cannabis Dispensaries Near Me - Westfield, Massachusetts

Excellent service - great selection- terrific value ! Can be hard to find GPS sent us to Fire Station lol - BYW it's across from "Hampton Inn " We'll be back ! read more

Kudos Cannabis Connection: I am a medical marijuanna patient. It's been almost 10 years. CC, I have to say are truly the best; just amazing!! Service was superior to all the ones I've supported. The staff are well versed; really knowledgeable and very kind. They listen and are understanding when it comes to my needs. I have Crohns, severe back problems, chronic pain syndrome, narcolepsy and among other things. They matched the strains with my needs perfectly. It's works as another avenue to elevate pain, anxiety and nausea etc. If I smoke: I vape, I do edibles and concentrates; they have worked well in my case while relying on the advice of staff. It has been so helpful. Prices at CC are competitive to other dispensaries. They have sales and deals. I always check the websites, sometimes finding online deals that you use in store. Each place has their own rules. Research! Research! Research! Ask other patients and read comments. Thank you CC read more

My favorite store. There are a lot of cannabis stores in the area, and throughout the state. The staff here are the best. You feel welcomed by their helpful and knowledgeable folks. read more

Great service from very knowledgeable staff Wonderful products Other places are cheaper for the same product, but this one is more convenient read more

I drive here from CT to get PTSD medicine since I can no longer get it in CT. This dispensary treats mask wearers and medical patients well, unlike other dispensaries I have gone to in Mass. that discriminate against mask wearers, like Cape Cod Cannabis. Prices are reasonable overall. I would recommend this dispensary. read more

Whether you are an experienced purchaser, or less familiar with the product, Cannabis Connection is great. If you go in and speak with someone, they are all extremely knowledgeable and will help you find products that are the best fit for you. I never felt pressure to buy more than I wanted or to upsell me at all. Once you've been a few times, you can pre order online. Inventory is up to date and you'll be sure when you get there, you get what you want. And no waiting - just go to the dedicated spot for online pickups. Overall, it's a much better experience than I've had at other dispensaries. They have a ton of staff and I've never had to wait outside. Be sure to bring your ID, cash or debit card. No credit cards accepted (this is true at any dispensary). read more

Experienced my first visit to CC this afternoon. I had researched their menu online earlier this week but was reluctant to place an online order as I wanted some help choosing my product. I was paired with Hailey (not sure of spelling) and she was awesome. She explained how much I could purchase and patiently and painstakingly went through the options to help me get as close to my full allowance as possible. Without her guidance, I would have missed out on so many wonderful items! Thank you so much Hailey and CC! read more

Super nice customer service and a lot of different products to offer. I've always had a good experience here, quick and easy.

Really frustrating experience with a dispensary I had relied on for nearly a year. Will never be going back. I get home to find they shorted me on two different eighths (half a gram each) and when I called they said they'd take down my name and to bring my receipt back with me. I said I'd show up tomorrow since it's a 25 minute drive each way and not something I wanted to do twice in a day. Showed up the following day to be told that I needed to bring the flower back too (they didn't say this on the phone) which I'm pretty sure is against medical/dispensary code because it is no longer controlled and shouldn't be tested/weighed in a facility after I walk out the door with it. Not to mention I could've just taken some flower out and left it at home so they would have to take my word for it either way. They finished by saying that if it happens again (it shouldn't happen ever) I should bring it back to them and they can weigh it and I assume give me what they shorted me (they never actually said they'd do anything). No offer of replacement of the gram they shorted me initially, no discount or offer for next time, and no understanding of driving 50 miles to end up being shorted a gram of flower with a bunch of extra headaches. Really poor management and will be letting everyone I know to switch to HEKA (1 minute away) or NETA if they're willing to drive the extra 20 minutes. EDIT: I was told by the employee (who I assume was a manager) that if you bring back an open container of flower that doesn't weigh what it's supposed to, they'll fix it. He didn't say how they'd fix it, only that he needs to re-weigh it (which I don't think you're supposed to do as a dispensary) and then he'd be able to do something. Since I only brought the receipt, which is all they asked for, they offered nothing but a waste of an hour of my time. For patrons who still decide to go here, I recommend using this supposed "policy". read more

They would not give me a refund when I asked for one, the cart I bought was not filled up properly and I was told they don't do returns

Wow, what a beautiful clean time of the line facility, the staff was extremely friendly, knowledgeable, and helpful with all my questions. I always enjoy having choices and The varieties to choose from were like no other facility I've been in. The best quality around. I am happy I came across this place along my travels. I was treated like royalty. read more

Excellent first experience and during a pandemic. The two flowers I tried were fantastic. I'm not sure if it's fair to compare to California flowers, these two made me feel at home. I've found my dispensary for the area. I hope my next purchase is just as good if not better. Let's not forget the friendly staff working out in this heat. read more

I have been there 2times and it was very good N they were very helpful I just love it there it always feels like home this is my go to place the help are so good plus they have a very good selection the place is spotless it should get 10 stars I just love this place and I have been back many times I can place my order on line as they have my profile and can tell me what I have ordered the last time i was there it's so convenient to me and they will have order all put up for me when I get there its the best store around the staff is great they treat you like a friend it tahes the un easiness out so if you're in need of cannabis this is the place to go to read more

I'm from SC and I was in the area last year restoring the power after a bad storm .I visited CC while I was here I gained a lot of knowledge and had the best experience the facility was immaculately clean like a doctor's office and the staff answered every question I asked very well.well I'm back again today for another storm and I'll definetly be returning thank y'all read more

Go see Leonard, he's a wizard. You will definitely not be disappointed with your service

One of the greatest cannabis stores I ever been. The staff is real friendly and welcoming. Really a great experience... Will go back everytime I visit Washington. Thank you guys. Really really awesome read more

Great set up, Staff we're very helpful & eager to explain the merchandise! I highly recommend this shop.........

I have honestly been to every dispensary around here and this one has good discounts These prices are so much better than Insa Springfield area. Thanks for the deals read more

Great staff, excellent product - never had a remotely bad experience there. Much friendlier vibe than some of the bigger dispensaries in the area. Highly (lol) recommended. read more

Awesome Selection and super cool staff. Love this place! They have an insane amount of product to choose from as well. read more

Love love love this place.....not only are they helpful and friendly but they help when you need advice and know what helps with ailments!!!! read more

This place rocks! Location is right of the Mass pike exit #41. Their selection is the best I've seen in western mass! The staff is so friendly and knowledgeable. I thought it would be overwhelming but my budtender made my experience very calming and informative. I bought some great edibles and will def be returning ... this is my go to place now!! read more

What a great experience to be had at Cannabis Connection. The vibe is second to none. The staff is super friendly and the product selection can't be beat. read more

Tried some Death Star OG flower and was overly excited. I can't wait to visit more and more now that i will be pretty frequent on that area.

Jeff gave me the best experience a customer could ask for. He was polite, knowledgeable, friendly, and patient with me in helping me choose the right purchase. He was able to give me exactly what I was looking for and keep my tight budget in mind. Definitely shop this place and ask for Jeff!! read more

Cannabis Connection: They will screw you over if you don't know what you are talking about. I went down to purchase a Pax 3 dual use vaporizer. Dry herb + concentrate. According to the official pax.com website there are two purchasing choices. Device only kit for about $199 and the complete kit for $249. Apparently Cannabis Connection sells the Device only kit for $250. A bit confusing considering I specifically went in to purchase the complete kit which would include the half-pack oven lid, concentrates insert, multi-tool, three oven screens. After talking with several store employees, after being asked if I somehow threw away the parts that I never got they finally said they ONLY SELL the DEVICE ONLY UNIT. To their credit they did mention I could go to the Pax.com website and purchase the concentrates insert for an additional $50. Why would I do that? I just purchased the complete kit for $280! The whole point of going into a retail shop is to purchase discretely. My point is... there is a bit of bait and switch going on in this shop... selling a device only unit for the price of a complete kit. Buyer beware. They will screw you if you don't know what you are doing. https://learn.pax.com/pax-products/pax-vaporizer-prices/ read more

Great staff. Very friendly and willing to help with any questions and they are very good at suggestions. Only place I go to

There are dispensaries closer to home, but I will always go out of my way for this place! The staff is super sweet and helpful and doesn't try to push a sale. I've seen them educate newbies to the world of mary-j and they're so patient. 10/10 recommend read more

I love everything about this dispensary. Always a high quality experience, never disappointed with a single product. Love the staff - especially Leonard! read more

I walked in to Cannabis Connection and was immediately acknowledged by a sales associate. The associate was extremely knowledgeable about all the products and was able to help me with all my questions. I was impressed with her and the entire store. I will definitely be back! read more

This place is by far the best dispensary I've been to in Massachusetts! They variety is almost overwhelming where as the other shops will have a bunch of different strains listed but not have half of them this placed had a huge selection of all types of things and their friendly staff will help you all the way through to finding the right strain for your specific needs even if that need is to just be extremely stoned lol I'll def be coming back and would def recommend over any other place read more

We had a great time. The store was really clean and well laid out. Great product and selection. We'd definitely come back. We were there on 2 separate occasions. Our first time Cheyanne helped us and she was fantastic! She knew her products and helped us make up our minds on items, like edibles , that we were interested in. On our next stop, we were going to work with Cheyanne again but we had to come before she was on duty. Matt became our "product specialist" and helped us with our decisions. You just can't go wrong going to CC. Thanks Cheyanne and Matt for making our visit well worth it!! read more

I love this dispensary and the location couldn't be better for me right off the pike. The selection is great and the store is so beautiful. I have a lot of anxiety and have a hard time in public sometimes and their staff always makes me feel warm and welcome. I'm usually helped by the same employee, I think her name is Sierra. She's got them good brows so if you see the girl with the good eyebrows go to her, especially if you have anxiety like me. She's always super knowledgeable and helps me find products that don't give me anxiety and that's what's most important to me when enjoying the cannabis. Their prices are reasonable too. There are many dispensaries in Westfield and Holyoke where I work but I'll continue to go here every time. They'll help you pick the products that work best rather than just push the products on sale and I appreciate that. Don't drive by this place, you'll regret it!! read more

This place is great. The selection of is better than any other shop in the area, and the prices are slightly lower than the other shops nearby, especially the concentrates and cartridges. The interior is clean and modern, the building is easily wheelchair accessible, and the staff is great. It's not even a quarter mile from exit 3 off the mass pike, and I have yet to encounter a line. I could go on and on. If you're in western mass, this should be your dispensary of choice. read more