T-Mobile

I had a great experience with iPhix. My laptop screen was completely damaged and needed to be…read morereplaced, and they fixed it quickly and professionally. The new screen looks perfect--just like a brand new laptop. The staff was knowledgeable, honest, and kept me updated throughout the process, which I really appreciated. What impressed me even more is that they don't just work on laptops--they also repair phones and other devices. It's nice to know there's a reliable place that can handle multiple types of repairs. If you need a screen replacement or any type of phone or laptop repair, I definitely recommend iPhix. Great service, fair pricing, and fast turnaround. I'll definitely be coming back if I ever need another repair!

Went to iphix to have my laptop and my son's tablet checked out and the guy at the counter was…read moresuper cool and helpful (forgot his name, my apologies) But I was having issues with my sons homework program on both devices and he helped me figure out the issue. I also had my cell phone checked out there about a yr ago and again great service. Thanks again

IPhone 11 Pro max

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IPhone Repairs

Verizon

2.7(155 reviews)

2.0 mi

We went in for phone upgrade. Recommended to set an appointment prior coming in. Sometimes it takes…read morea wait for walk ins . Gabriel assisted us for the upgrade . He explained well the deals and upgrades. Very helpful and friendly. Parking in the area is available . Nice location .

Today, July 27, 2026, my wife and I had a most pleasant experience with our Verizon representative…read more"Niko" at the Verizon store located in Rancho Cucamonga. Specifically 10740 Foothill Boulevard #130. Niko was friendly, polite and professional! He is extremely knowledgeable about Verizon's products and plans. Niko answered all of our questions to our satisfaction and did not try to force any new products down our throats. Niko did recommended an updated "HotSpot" for my business and with the purchase of this product, he actually lowered our monthly bill!. Thank you Niko for providing exceptional customer service! Clarence L. Hilton III, President Big C's Charter Service, Inc. Rancho Cucamonga (951) 903-3489 bigc_charter@verizon.net www.bigccharterservice.com

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T-Mobile Experience Store

3.5(76 reviews)

0.6 mi

Nilda made everything so easy and stress free! I kinda dread these types of errands. In the past,…read moregetting a new phone was like buying a new car, but just a little less excruciating. Today, we got in and out in about 30 minutes. Upgraded my son's phone, activated/transferred the data, and did all the stuff in no time that seemed to take hours in the past. Upon entering, we were greeted immediately. No wait! There were ample employees and the store itself is calm and big. Nice colors, comfy, and great music playing as well. Definitely not a stressful and crowded environment. Nilda instructed me to log in to my account on my phone and then walked me through the trade-in and upgrade steps. I paid the activation fee on my phone as well through Apple Pay, and then she went to get the phone. Next came transferring the data and we were out the door! Seriously, I can't believe how pleasant the whole experience was. I'll be back soon to upgrade my own phone. Nilda is the best!

Went early enough to make sure I received my swag. There was an employee there ready to hand out…read morethe tumblers, so I was in and out. I've found my new T-Mobile, "go to" store!

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Verizon

2.1(100 reviews)

0.0 mi

I actually live in Upland, but after having such a poor experience at a Verizon store closer to…read morehome, I decided to make the drive to the Verizon at Victoria Gardens. We had been to this location before and had a wonderful experience, and once again, they did not disappoint. This particular visit, however, I have to recognize an amazing young man named Jason. I can honestly say I have rarely experienced this level of customer service. Jason was incredibly kind, patient, knowledgeable, and professional. We came in with a very complicated situation involving multiple phones and moving lines from one business account to another. After spending time trying to work through everything with Verizon's 800 number, it had become so confusing and frustrating that we were seriously considering giving up and moving to another carrier--which we really did not want to do because we've been happy with Verizon. Jason stepped in and patiently walked us through the entire process. It took several hours to get everything straightened out, and he never once made us feel rushed or like we were an inconvenience. He remained patient, professional, and genuinely kind the entire time. Without his help, I truly don't think we would have been able to get everything figured out. Jason was exceptional. We were told he primarily works at the Eastvale location, and we will gladly make the drive there the next time we need help with our phones or Verizon service. That is how much of an impression he made on us. If you have the opportunity to work with Jason, ask for him. Outstanding customer service like this is becoming increasingly rare, and Verizon is fortunate to have someone who represents the company so well. Thank you, Jason, for taking such good care of us--and Verizon, give this young man a raise! He deserves it!

Made an appt to open an new line and upgrade my devices. I was told I needed to connect with…read morecorporate via a phone number they provided to release my lines, okay understood. I was having trouble understanding what exactly the automated line was asking for. I went to ask for assistance and there was a short, bald man who's attention I got. He quickly prompted me for my phone, dialed the # for me and walked away. Needless to say I felt completely dismissed. Granted, I understand they were busy at the moment, & still I am also a customer who made an appointment. Adriel originally was going to help me and my family and was checking in with us, however only AFTER we were able to connect with corporate. I appreciate him checking in, however at that point I was already getting assistance on the phone. The lady on the corporate line, once I finally connected was x10 more helpful. Never coming here again. I should have checked the ratings on the store before I made an appointment so that is my fault. Will be upgrading my devices at a different location.

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Apple Victoria Gardens

2.6(1.1k reviews)

0.0 mi

•$$$$

Finally they reopened last Saturday!!!! I also was one of the first customers as a local Apple fan…read moreto this store to experience the grand reopening after a summer of renovations. The Vision Pro demo couches, big skylights and the video wall from the first renovation may be gone, but a refreshed design to this store is much better to our local Apple community. I also had a chance to meet with Apple executive Vanessa Trigub vice president of retail at the door as I high fived and greeted the employees after I temporarily went to Brea mall store during summer break when this location was closed. I also got to meet corporate including Órladh Seddon of Retail Merchandising Ops from Apple Los Angeles in this grand reopening. Plus new faces and the ones I rly remember seeing before the remodelling- specialists Jay, BT, Pete and Tim, and manager Christina as the procession of customers made their way through this comeback opening. I also was the first few people to sit in the new Genius Bar! It's much wider and bigger than the old one before a video wall took it down in 2018- and did my Apple Watch Series 6 battery replacement there. Plus spoke to an iPhone 17 pro user on the Genius Bar that was also the first one to check it out on her iPhone boot looping issues and also the store feels more wider given that they took down the old countertops of wood and the metal walls for stone walls. Still amazing and friendly staff as pre-renovation was. I also got my reopening pics and videos on LinkedIn and Macrumors featured!

They could have done better with the new iPhone release pickup. There are queues to get in the…read morestore and you have to wait in line even if you're picking up only. They are behind by at least an hour for the appointment time. So instead of being seen at my pickup time slot, I am forced to queue for an hour just because they don't know how to organize their stuff. Bunch of staff just standing outside staring at the lines instead of trying to find ways to speed up the wait time. There should be separate lines for pick up only and for those who require services in order to make things more efficient. Staff is awkward and don't want to acknowledge you at all. You have to flag them down and even if they see you, they will pretend not to see you.

Latest pics before temporary closure

Got to meet Apple corporate rep Órladh Seddon of Retail Merchandising Ops in LA!

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Mac section. Only one type of MacBook is available for demo no iMacs nor Mac Studio.

Best Buy

2.3(604 reviews)

0.3 mi

It's interesting to see so many negative reviews for this location because I had the complete…read moreopposite experience. I came in looking to purchase a laptop, but unfortunately the specific model I wanted wasn't in stock. A gentleman working in the computer section approached us and asked if we needed any assistance. I don't remember his name, but I told him I was looking for a specific model, wanted to confirm the online price, and was hoping to see it on display. He went over to another associate who was already helping a customer and patiently waited to ask about it while I continued browsing other laptops. A few moments later, he brought the associate over, who checked the inventory and pricing. He explained that the laptop wasn't in stock anywhere and initially thought it might have been a clearance item because of the red price. As we continued discussing other options, the first gentleman took the time to ask what I actually needed the laptop for. Once I explained it would mainly be used for basic tasks and schoolwork, he recommended several alternatives. They were all solid suggestions, but most were newer models with higher specs than I really needed. Shortly after, another employee, Youssef, came over to help. He double-checked the SKU and clarified that the laptop wasn't discontinued at all, it was simply on sale, and that sale was ending in about five days. He helped me place the order and was knowledgeable, friendly, and professional throughout the entire process. What stood out most was that he wasn't pushy. He mentioned the protection plan, Microsoft Office, and the store credit card once, but after I declined, he moved on without any pressure. That made the experience feel genuine and customer-focused. I rarely take the time to leave reviews, but when someone truly goes above and beyond, I think it's important to recognize them. I hope Youssef receives more than just a shout-out. Employees like him are what make a real difference, and they're the reason customers keep coming back.

Horrible experience. I will not shop at Best Buy again…read more I initially purchased a TV from Best Buy through Amazon. That TV arrived defective. I then ordered the same TV again from Best Buy through Amazon, and the second one was also defective. I returned both TVs to the Best Buy in Rancho Cucamonga and purchased a third TV, this time choosing a completely different brand. The third TV seemed fine at first, but about three weeks later the screen-mirroring feature stopped working entirely. I contacted Best Buy and explained that this was now the THIRD defective TV I had purchased from them. Their response was essentially, "Sorry, you're outside the two-week return window," so I was stuck with it. To make matters worse, Best Buy's Amazon account is still sending me emails saying I need to return one of the TVs I already returned or my credit card may be charged again. I have had to contact both Best Buy and Amazon repeatedly trying to get that issue resolved. Thankfully, I saved my Best Buy return receipts. Otherwise, I could potentially be charged again for merchandise I already returned. Three defective TVs, repeated calls, unresolved billing/return issues, and zero meaningful customer service. Extremely disappointing experience from start to finish.

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Woke EV parking that no one uses, but not "Handicap"parking! Where the charger? Absolutely rude to customers!! Pathetic! And never used!

AT&T Store

3.5(226 reviews)

1.5 mi

Before i go there i need to exchange my trade in phone but after i checked many location i saw this…read moreplace have a good review so, i called the guy ask about the z fold 3 which the guy answer me they available i think he is manager Gabriel the way talk so nice then when i be there such a long line but the Rep work so fast Rochelle yes she helped me today i know my needs today is very complicated i did trade in my phone thru att online then after i got the phone i dont like the z flip 3 so i want to exchanged to the z fold 3 ,Rochelle very working hard for this i can tell and finally i got it since i be there i saw she work so hard since busy monday i though i have to wait 2 hours for the service lol but it faster thank i expected by the way for me im been with att for 10 years if the management of att see my reviews you should know you have a diamond there I feel impressed with the guy i calling and the rep in there keep doing the great work Thanks Rochelle

AT&T Sucks! Especially this store!…read more Their service is spotty, their sales reps lie & their upper management is useless! Do not trust these crooks! I was a 30 year customer but will be switching soon because of the lies from their sales reps & upper management who just claims they can't do anything!

Outside the store on a beautiful Friday morning

So union employees don't have to respect my 6 year old by not cursing in his presence???? Wow!!!

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T-Mobile Authorized Retailer

I would like to recognize Siman R. and his protégée Dom L. at the T-Mobile location for delivering…read morewhat has become increasingly rare today--authentic, professional, and customer-focused service. From the moment I walked in, Siman and Dom took the time to understand my needs, explain my options clearly, and help me upgrade my phones without any pressure or sales gimmicks. There was no bull, no unnecessary upselling, and no attempt to steer me toward products or services I didn't need. Instead, they focused on creating a true win-win experience. Their product knowledge was exceptional, and they helped me maximize the value of my upgrade by ensuring I benefited from promotions that included an Android smartwatch and a Harman Kardon portable Bluetooth speaker. More importantly, they patiently answered every question and made sure I fully understood my options before making any decisions. What stood out most was their professionalism, honesty, and genuine commitment to customer satisfaction. Siman clearly leads by example, and Dom is developing into an outstanding representative under his mentorship. Together, they represent the kind of team that builds long-term customer loyalty and trust. As a customer, I left feeling respected, informed, and confident that I had received the best possible service. That is not something I say lightly. If you're a T-Mobile customer looking for a seamless, straightforward, and genuinely enjoyable experience, I highly recommend seeking out Siman R. and Dom L. at the Ontario Mills T-Mobile store. They have earned my highest recommendation and a well-deserved five-star rating. Outstanding job, gentlemen. Thank you for proving that exceptional customer service is still alive and well

This T-Mobile store needs customer service training to including the manager Pedro. We spoke with…read moreon June 6th to start Internet service. We asked Pedro how much would the charge be for the full service Pedro stated $50 however customer service stated the charges are $65, this is not what we were told by Pedro. Pedro give miss information to ensure a sell, he did not provide us with the equipment that was required and after speaking with customer service on the phone and returning to the store for the 3rd time and speaking with Pedro regarding the miss communication and the information that he didn't provide me he became very dismissive and did not except accountability for his actions. Clarity was never at the store and poor management and customer service.

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Spectrum

2.0(84 reviews)

2.0 mi

I came into the spectrum store today and Oscar helped me out. He assisted me with returning…read moreequipment and after reviewing my account, he said that he can save me money with the same plan that I currently have. He saved me almost $100 a month. Oscar is the absolute man! Give this guy a raise!

So slow I think you can buy a house or a new car faster than…read morethe process here The DMV has this place beat Waste of time

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Fix Hub

4.7(41 reviews)

2.1 mi

12 years in business

Parts & labor commitment

Antuan is the best! Such a nice guy and truly takes the time to listen, answer questions, and solve…read moreproblems. He doesn't upsell and does a great job! He drove to me and helped me with my issue. Great value and would absolutely recommend him to all my friends and family and will absolutely go back to him for business

They use low quality parts here. I got my iPhone 15 Pro front and back glass replaced. The front…read morescreen broke, but I'll take responsibility for that one. I opted to get the LED screen. The back glass I was assured was legit Apple product and when I went to get the front screen replaced at a different shop they applied a little bit of pressure and it shattered so that shot ended up replacing it for free and told me that the parts used on the previous repair were low quality. The original repairs cost me 320. shop around people there are better options as far as price and quality. I ended up getting everything fixed at that Little kiosk on Hamner in Norco that's shaped like a cell phone. Edit: I never stated that I dropped my phone. I only say I take responsibility because there was pressure on the screen from the battery and when I got to the Apple Store I pulled it out of my pocket and it was cracked. The parts used were low quality the amount of pressure they applied should not have broken the back glass. Like how you tried to spin it

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

6 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Francisco R.

1 year ago

if I could give 0 I would. Don't wast your time come to this store guys are useless in there you're better off going to the one half a mile down the street read more

Tina L.

10 years ago

below 0 is my rating for a very bad company for their customers i been with t mobile for 15 years and it is the worst co ever!!!

Maryam M.

5 years ago

I was just here and Tyler R. was wonderful at helping us with everything we had questions on! He is extremely helpful, and kind!

Leo Mak C.

2535

2 years ago

Normally don't leave reviews but I'll make an exception for their terrible customers service by one of the lady there.

润昶

2 years ago

No service at all. So baddddddddd. Badddddddd. Font go here. Dont go here. Ever.everrrrrrrrr

Karla A.

7 years ago

Love the vibe and experience at this location. They always go above and beyond to help! read more

T-Mobile - mobilephones - Updated September 2026

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T-Mobile

3.2

(55 reviews)

I would like to recognize Siman R. and his protégée Dom L. at the T-Mobile location in Ontario…read moreMills for delivering what has become increasingly rare today--authentic, professional, and customer-focused service. From the moment I walked in, Siman and Dom took the time to understand my needs, explain my options clearly, and help me upgrade my phones without any pressure or sales gimmicks. There was no bull, no unnecessary upselling, and no attempt to steer me toward products or services I didn't need. Instead, they focused on creating a true win-win experience. Their product knowledge was exceptional, and they helped me maximize the value of my upgrade by ensuring I benefited from promotions that included an Android smartwatch and a Harman Kardon portable Bluetooth speaker. More importantly, they patiently answered every question and made sure I fully understood my options before making any decisions. What stood out most was their professionalism, honesty, and genuine commitment to customer satisfaction. Siman clearly leads by example, and Dom is developing into an outstanding representative under his mentorship. Together, they represent the kind of team that builds long-term customer loyalty and trust. As a customer, I left feeling respected, informed, and confident that I had received the best possible service. That is not something I say lightly. If you're a T-Mobile customer looking for a seamless, straightforward, and genuinely enjoyable experience, I highly recommend seeking out Siman R. and Dom L. at the Ontario Mills T-Mobile store. They have earned my highest recommendation and a well-deserved five-star rating. Outstanding job, gentlemen. Thank you for proving that exceptional customer service is still alive and well. MSgt Charles Navarro, Jr. USAF (Retired) Rancho Cucamonga, California

Went in to get assistance transferring my mom's cell phone number after her husband of 65 years…read morepassed away. Briana M greeted us warmly as soon as we walked in. She was helpful and attentive to my mother. She was able to address Mom's problem quickly, but we never felt rushed. In fact, as we were leaving, she offered her condolences and I could sense the sincerity. She made what could have been a very difficult conversation pleasant and kind.

Verizon

3.3

(128 reviews)

•$

Karina and Eric were very professional friendly and helpful. Appreciate all the patience and time…read moreand helping us get a really good product and a super job on downloading everything great employees clean and nice store.

I was unable to check in due to my iPhone acting up. My phone was on SOS for about 32 hours for an…read moreunknown reason at the time. I felt so useless without my phone lol. I visited another Verizon store in OC, but I was not an authorized user, so they couldn't assist me. Completely understandable as they were simply following their guidelines. Ended up in this Verizon store with my mom. This store is located in the Colonies. Finding a parking spot can be difficult since it's always busy. They have a large open space. It's nice, clean, and bright. I suggest more seating for customers while they're waiting. Possibly a couch, chairs, or ottomans? It wasn't too busy when we visited around 15:00. Just like any other Verizon store, there are only a few representatives. Thank you Gisselle for assisting us during the most stressful time! She was very knowledgeable about everything. She gave us multiple solutions and alternatives with thorough explanations. We were able to find a solution in under 2 hours. Heads up, if you have an iPhone 13/Pro then you might experience spotty cellular network or SOS because the new iOS, long story short, sucks. Eventually this iOS won't be compatible with iPhone 13s, so you'll be forced to upgrade. I ended up with a new iPhone, no deals, but I was able to trade in.

Boost Mobile

4.4

(14 reviews)

•$$$$

Come check out our store and let us help you find the perfect phone and plan for you. We're always…read morehappy to help!

My husband came to this boost mobile today to pay his bill and the man (tall, Hispanic, poofy hair)…read morehelping him tried to charge him $56 for a plan that's normally $25. We left this business and went to the location on Sierra Ave and we were charged the usual $36 ($25 + fees) that we've been paying for over a year. His explanation did not make sense for why he tried to charge us so much. Bad business.

ZAGG Victoria Gardens

3.8

(116 reviews)

EVERY time I upset my devices, iPhone, iPad, Apple Watch, etc I come here for the screen protector…read more This is by far the most economical and effective product out there. I used to buy off Amazon, but never again. They professionally apply the protector and each staff member I have met is kind and helpful. The BEST is the warranty. $15 to replace any damaged product as long as I bring the device with the damaged screen to them. OUTSTANDING!

Great place always ! Scarlett's great ! Enjoyed my visit! I look forward to coming back and doing…read moremore visit with you guys. My phone is great thank you.

H-Mobile MetroPCS

4.3

(7 reviews)

I will never return to this particular store purchased a phone charger for 32 dollars....... Had it…read morefor 2 months all of a sudden it begins to start getting hot I went back to the store to exchange for another one and the sales associate called the owner and the owner refused to provide an exchange or refund even though I've spent hundreds of dollars a year there for different phones and accessories. So 32 dollars was work losing a solid customer!!!!!!!!!! I do not recommend this location because they will sell you a defective product then steal your money and not acknowledge there defective products. You've been warned about this location!!!!!!!

I just want to say a HUGE HUGE thank you to Veronica for helping me with a sticky situation today…read more Had previously went to a different location and spent 3 long exhausting hours trying to transfer my service from a different company. She was able to figure out the problem and zone in on the issue and get it all resolved quickly. Thank you for your expertise and most importantly patience !!! I will be back soon! Naidene Salgado Naidene

iFx4u Repairs

4.4

(5 reviews)

He did an amazing job fixing my son's screen and gave me a screen protector. Very friendly customer…read moreservice as well and fixed it in under 2 hours ! Comes with 30 day warranty too. I recommend getting your screens fixed here.

Easy quick service. Same day repairs with great customer service and affordable pricesread more

Globalbuy- Rancho cucamonga

4.8

(21 reviews)

The service was great! Damian and Herb were super friendly!!…read moreThe selection was nice with great options on display. Anddd of course the price was right or we would not have putchased... Definitely recommend....

Was taken care of! Got the Seebox they were very informative above the system…read more Purchased a box They are amazing

Gadget Tech

3.7

(6 reviews)

•$

Here again after 5 years with NO phone accident... argh…read more.. but when my youngest got her passed down iPhone11 (1 month ago!!) somebody at school accidentally stepped in her backpack and sure enough broken screen, bad!!!! Came back to this guys because of reliable service and ok prices. Now under new ownership, the lady at the counter was very nice and quick to help me. Waiting 30 minutes for the work was not bad since I could wash my car in the meantime. Phone is done to perfection!!! Date of visit once again: September 2022

This used to be my spot for all my repairs. I used to come here for ALL my device repairs. Honest,…read moredependable, efficient, and affordable. Now under new management. Took my 12.9 IPad for a simple screen replacement. Charged me $510 (new cover included). I thought the price was extreme and surprised that they Wanted me to pay all up front. I decided to just put down $200. Glad I did. I got a call a few days later saying my charging port was also not working and it we puke be another $200. (But they would give me a deal for $120. Heck the device was working fine weed hen I brought it in!!! Debating whether or not I should count it as a loss ($200 down) and just move on or pay the balance ad additional cost to fix the charging port. - I mean it was working fine when I dropped it off. - What do y'all think? Leave your comment. It did not help my situation when I found out later that most other repair shops could have replaced my screen for $150 to $300 . I'm feeling some kind of way now.

Zumiez

3.4

(48 reviews)

My kid is growing and he loves zumies pants. I got him his first 2 paits at Camarillo outlets. Cool…read morepeople there. Brought my kid to this place in Victoria Gardens. The music playing was way inappropriate. Every 3rd word was F***. There are items that are for sure not for kids, but I'll keep him away from that. I'm retired military, this doesn't affect me but no store that sells kids clothing should be playing this music. Tone it down a bit.

Smaller Zumies than usual but they stuffed a lot of selections in here. The staff was overwhelmed…read morebu the increased holiday traffic so I wont knock them too bad. The store was clean, but was hard to hear with all of the people inside and the music volume being exceptionally high. The prices were fair with some good deals to be had with the holiday.

JD Sports

3.1

(55 reviews)