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    T-Mobile Authorized Retailer

    2.6 (5 reviews)
    Closed 10:00 am - 8:00 pm

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    4 years ago

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    8 years ago

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    7 years ago

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    6 years ago

    Somethings not right with this place. It's not T-Mobile so don't have a false sense of trust (like I did) thinking it is.

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    7 years ago

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    TMobile

    TMobile

    1.0
    (2 reviews)
    0.4 mi
    $

    This guy has been scamming people for months and is not really affiliated with T-Mobile whatsoever…read moreI recommenced you stay away from his he has been messing up people's phones taken their money and given them no returns all under the disguise of being T-Mobile. You will not find anything magenta in his store and the layout will completely throw you off. Also you will notice there is no longer a T on his sign because he was forced by the actual company to remove it from his place of business. I do not know why this man is not in jail and why he keeps lying to people saying he's T-Mobile he even had the nerve to post handmade signs on actual T-Mobile business saying he's open during the pandemic crisis I urge anyone who's been scammed by this man to report it and make a review here to help spread the word in the community. He is giving T-Mobile a really bad rep in Phoenixville and it's time for it to stop!

    I want to clarify that I went to the T-mobile store in the Gateway Shopping Center (Wayne, PA) and…read morethat they were absolutely phenomenal. Let me give you an idea: I was in the store a total of 3 minutes and walked out with complete resolution of my reason for coming in. Now. Let's move on. These guys are awful. Just awful. The thing I recall more clearly is going in a year ago and (part of this is my fault for not maybe being a little more insistent and skeptical) having the guy sell me a screen protector that didn't quite fit and a phone with no warranty [and I later realized] absolutely no storage capacity because it was loaded down with 4 gigs of unalterable "miscellaneous." Of course, the phone broke within a year and as I mentioned above had no insurance or warranty. A note about the store itself. We went in and it looked pretty bare-bones, rather empty of product and with no music playing. The guy I mentioned above was kind of sitting crooked on a chair behind the desk. For my own entertainment I kind of imagined an insane scenario where this was just some random guy who wandered into the store and was playing make pretend. Obviously I don't think that is at-all the case but the store had that appearance. I'll end with one quick note because I didn't remember clearly the nature of what problem I was trying to fix. I do, however, remember that the girl at the store told me that it would have to be resolved by a higher station than hers. She proceeds to call the basic, 1800 style number and hand the store's phone to me. I remember actually being quite tickled by this because spontaneous absurdity is always a welcome source of humor. But yeah, I certainly thought "what am I doing right now? I can call 1800 help me or whatever from home. How is this helping me?" There are many, many, many better options than this store. Stay away. EDIT* As I went to recall my Yelp account reviews (haven't used my Yelp account in a long time) I saw I had an unfinished review. I don't know where I was going with this but it made me laugh because I can see this must have been immediately after the original incident and the review's first sentence seems written with a more fresh-off-the-presses temper. This is referencing my purchase of the new phone, btw. "Spectacular place if you are looking for a good way to waste a morning with incompetent assistance. Damaged my SIM card as he tried to" That was as far as I got before I decided it wasn't worth it...

    Verizon

    Verizon

    1.0
    (1 review)
    0.9 mi
    Available by appointment
    Shipping

    I went into this store tbnigjt to pay a bill. There were two representatives in the store. They…read morewere busy. I quietly waited. After about 10 minutes, I said I'll come back, I have kids in the car. One representative said "you comin back tonight"? I said "what time do you close". He responded "I'm here till 9". I said ok. When I went back he said "you ready to pay your bill now - very loudly. I looked at him confused. I walked closer and he said "you're not going to scrunch your face up like that at me. You can wait for someone else. I'm not dealing with you. You go wait over there". I said "excuse me" and he went on to tell me my face was rude and he didn't have to deal with me. I went to another part of the store to call customer care immediately. He followed me around and continued to harass me telling me I was "in his way and I should go sit down in the waiting chairs". Once I got Verizon on the line, I was so upset, I started to cry and he proceeded to make crying sounds mocking me while I was on the phone. Aggressive, harassing & plain rude. Never will use Verizon again. Changing carriers today. I was literally harassed.

    From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

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    Verizon
    Verizon
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    T-Mobile Authorized Retailer - mobilephones - Updated August 2026

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