Highly Recommended!!! I came it with a Samsung Galaxy phone with a broken sim card tray and my sim card was stuck inside. I wanted the sim card removed and it was done for free. I had a few other issues/questions and all were answered in detail and very patiently. I cannot thank you enough for going above and beyond what I can expect from any store. Super friendly and highly knowledgeable. He did not try to oversell any thing or recommend something extra that I did not need. I would definitely recommend this store to anyone who wants to get their stuff fixed. I would definitely them give them a 6star rating if I could. read more

Yesterday I accidentally broke the screen on my son's iPad. This was a tragedy because he loves it and takes good care of it. First I went to UBreakifix because they came recommended and had good reviews (more on google than Yelp), but they would need to order the glass, 3-5 days and needed four hours for the repair. Not to mention that as I was taking back my son's iPad, their employee broke it into many pieces, whereas it had only been a single crack before. Next we tried here. They had the glass in stock. They were $40 less than the other place and they had it fixed in a little over an hour. Crisis averted! Son is happy again! The work is guaranteed for 90 days, in case anything isn't as it should be. I'm hopeful that things are all good. read more

Always friendly service. All their tech people are super knowledgeable and explain what's wrong with your phone, even if you don't really understand lol. Super fast too, most times I only wait like 30min-1hr. Very reliable service read more

I had a sticky Apple Magic Keyboard I tried repairing myself. I was able to unstick the keys, but I had trouble getting one of the smaller keys to stay attached. After a brief email exchange with Andrew including pictures of the problem, I brought the keyboard in, and he was able to fix it while I waited. Thanks for the great service! read more

Bait and Switch Background: I have a older model iPhone (3GS) and have to wait until my contract runs out before I can upgrade and find a new carrier. Last weekend my phone stopped working. I went to my carrier who told me that because I was outside my warranty of 1 year that I needed to pay a deductible of $200. I thought that was steep for the same phone and instead went to iFixandRepair in Exton Mall on New Years Day and was told that the following day the tech who works on the those models would be in. $26 for analysis and if the port needed to be replaced it would be $75. So $100 bucks vs. $200 so I signed up. I was told the tech wasn't in on Tuesday but would be on Wed and they would call me with an update. Didn't here back most of the day on Wed. Called Wed night and was told that the tech was working on an emergency iPad fix and he would try to look at it afterwards. So on Thurs I called and spoke a tech for an update who said that on Friday a tech would be available. I explained that I had dropped off my phone on Tuesday and was told on Wed a tech would look at it to which she said my manager would call. Mgr called to tell me that indeed the phone had a been looked at and they couldn't determine what the issue is. This of course contradicted what I was told. I then told him that I saw a refurbed 3GS in their store and would be interested in buying it as it was still cheaper then the deductible. He said yes it was here and I went to the store and picked up. Please see the pics. The box says 3GS however the phone was a 3G. So when I got home I was looking at the phone and the performance was slow and when i checked out the model number it was not the same model I paid for. So I call them back to which the mgr (ie. Anthony) said it shouldn't be a problem but I need to speak to corporate on Monday. Well any manager should know the return policy and this smelled of b/s. I've worked customer service for 20 years so it was obvious something smelled funny. I read the receipt (see attached) and it was clear there was no sales are final listed in the receipt. So I went back the next day to return because I had a sneaky feeling corp would pull a 'all sales final' or 'store credit'. The mgr was surprised when I came in and I explained that I wasn't comfortable with transaction and I wanted to return the phone. He had explained to me earlier on the phone that the return shouldn't be an issue on the phone but he needed to speak to corp. So in person when I told him I was returning this he told me he wasn't he could refund the amount unless he spoke to corp. That he had written an email to them. He told me he didn't have authorization to this. He told me that he wasn't sure the credit would go thru. However funny enough, when he scanned my CC for the credit it went through. Really? I mean really? To make matters worse when I finally got the receipt of the credit he put his comments in stated 'all sales were final' (see attached). In summary this place might help you on fixing a broken screen but bait and switch is bait and switch. I'm not the only one - http://www.ripoffreport.com/ifixandrepair-melbou/miscellaneous-electronics/ifixandrepair-melbourne-square-0c7d2.htm Be careful if you go there and question everything. The tech and mgmt b/s alot and get everything in writing. Note: I can't add the pictures of the receipts I have but will try to find a way. read more

iPhone 5s repaired. Service was decent, even though it look longer than promised. However, the screen is cheap. It cracked a week later while in my pocket inside a case. I took my son down a slide and then looked at phone and saw the screen cracked. My wife had her iPhone 6 fixed at the Apple Store and it has endured hours of our son playing on it outside a case. In retrospect I should have spent the additional $30 to have it done by the pros. read more

Two other shops misdiagnosed the problem with my iPhone microphones, and this shop fixed it pretty cheaply and in under an hour. Definitely recommend! read more

Came to this location based on prior services. Website is one price, actual is another. That's nice that this is a franchise, you set your own prices, the price I was quoting was corporate... here's an idea, don't link to the corporate website then. Ended up at a competitor in Wayne. Price was as advertised, out in less than an hour. read more

Awesome! My iPhone 5s screen & sensor was broken. Sprint doesn't fix screens & the Apple Store refused as the sensor was broken. Went here on a recommendation. Tech was able to do magic & phone is completely fixed. Was in & out in approximately 30 mins. Fingers crossed that I don't break my phone screen again, but if I did I will definitely come back & I definitely recommend. read more

Eric does it again!!! My iPhone was experiencing near-sightedness. It would only focus on things close by but couldn't focus on things far away. Eric unfortunately didn't have any camera lens' in stock to repair my phone because they have been so busy lately (I wonder why....maybe because they're THE BEST at what they do?!) FYI...they just had their busiest Saturday in the last 3 yrs!!! Eric had ordered more camera lens' and emailed me when they came in. I stopped by and within 30 mins my phone was all fixed and ready to go! I wish there were more Eric/iFaR....the world would be a better and happier place!!! read more

iFix and Repair have been servicing my family's iPhone damages ever since we converted to Apple, and we never looked back! Service is great and fast! They give you a price quote for what you want to be fixed, and never pressure for additional repairs. I have gotten touch screen fixed, Iphone button repaired, screen replacement ($100) and change battery ($42). I'm surprised they don't know me by name now. The last time I was there on a busy Sat. afternoon, I need a new battery for iPhone and the estimated time was 30mins. Thank goodness the store is located inside Exton Mall, so plenty of shopping to pass the time. 30mins later, I have a new battery, and its been working great ever since! Store also sells various phone cases and accessories. read more

Friendly, welcoming and skilled. Excellent service! I highly recommend them. The owner really cares about his business and doing quality work. read more

Thank you Eric for fixing a moto x phone that was broken within 4 days of purchase. Definitely getting a case!! Super customer service and professionalism. read more

Awesome service. iPhone 5S screen repair in 20 minutes and at a great price. Everyone was friendly and outgoing. Definitely recommend this place. read more

I went there for a IPhone 6 screen replacement but ended up with a broken home button. After calling them a number of times, they tell it was due to some iOS issues. read more

Went to Ifix in Exton Mall to get my iPhone working again. Lauren provided great customer service and had my phone fixed up ASAP. Thanks again! read more

Thomas and Andrew are very customer service oriented. Thomas was incredibly professional and attentive. I highly recommend!!

A small little repair shop with an energetic crew. They have a good display of accessories for smart phones lining the shop. Plan on spending some time here as they always seem busy. read more

We brought in an iPad 4th gen with what we thought was a broken volume control button. Eric did a great job walking through the problem and identified it as a software issue. We walked out of the shop owing no money, after being told by others in town that it would be a $200 job. They are really sweet people and I recommend them to anyone needing a phone repair. read more

My son broke the glass backing of his iPhone, and we went there to get it fixed. Tom? was super helpful and knowledgeable. He showed us how the iPhone was going to be placed into the new glass frame- my son loved seeing that! It did not take long and was reasonably priced. Thank you! read more

Professional and Fast Paid $60, saved $400, AND didn't have to start a new ATT 2 year contract with only a few months before the new iPhone comes out. Staff is super. Each member is polite and well spoken. Their experience and product knowledge level is high and they quickly diagnose. I really liked observing how respectfully the more experienced manager shared diagnostic tips with a newer employee. When we picked my phone up, there was yet another example of an employee assisting a newer employee with a question while she was attempting to ring up a sale. Someone is doing a great job at successfully building a team. This is the first review I have taken the time to write and I will share my positive experience with all friends and family. This type of retail experience (especially with electronics) happens too infrequently to not compliment when it does occur! read more

I went here to get a cracked screen fixed for my iPhone 5. It took about 45 minutes to replace, and when I picked it up, the technician ran through checking the buttons, Cameras, etc. Very quickly so I could sign off that only the screen was fixed and the phone was in the same working condition prior to the fix. After getting my phone home, I realized the back camera had been tampered with- my photos were coming out blurry around the edges, and it was very difficult for the camera to focus on anything. I am not sure if the camera was replaced, or is just off centered, but when I called to ask about what I could do about this, I got a response that they do not touch the back part of my phone to replace the screen. I mentioned that the technician had to take the battery out of my phone to shut it off, and was told that the battery was not located near the camera, so it was not something that they had done. I've gotten screens fixed at different kiosks in the mall and have paid less, have not had to wait, and walked away with no problems with my phone. I would definetly recommended going to one of those places before heading to iFix! read more

They fixed/replaced my earpiece on iphone 4s but left my phone with scratches all over the phone. When I confronted about the scratches on the screen, he was nonchalant about it and on top of it he says "we don't guarantee the screen or the condition of the phone during our work" or something to that effect. Left me furious. I suggest you check other stores before you use IFix in Exton mall. read more

Nice and knowledgeable people on staff. Fast repair. Working as good as new. Needed new screen on iphone 4. Definitely recommend

This place is awesome. Fast, reasonable price and the best customer service. Replaced my iPhone screen and replaced the battery. Look no further for your repair needs. read more

They fiixed my sim card holder on my Samsung S4 today in half an hour for $40 ! Life savers!

I took my iPhone 6 and 5 to IFix. I was charged $100 to repair the iPhone 6 and $30 for a case. The store says it offers a 90-day warranty. I returned to the store after 5 minutes because their repair did not work. The owner told me to take my iPhone to Verizon to ask what could be done. Verizon gave me a new phone. I went back to get IFiX to refund my $130. The owner refused to refund my payment. In addition, the owner still has the case and my iPhone 5 read more

I brought in my iPhone 5 with a cracked screen. They also told me that the power button was broken, which I know, but told me to take it back to Verizon since I have insurance and it would be covered. They told me it would be an hour and 30 minutes to fix. They called in 30 minutes and told me it was ready. I highly recommend this place. Great service, friendly and helpful employees!! read more

This will be short but I went here for my phone to be fixed and since I don't have a brand new phone the price was great! Plus the employee Lauren is AMAZING!!! Love her! read more

I went to the Sprint store to get my daughter's iPhone fixed-the price they gave me was too much so I asked them what needed to be done and they said that it was just the glass that was broken. The price for the glass was a little much so I asked them about iFix in Exton. They said that they could fix it but that the quality was not as good. I decided to go to iFixandRepair and when I asked them about the quality, they said it was the same quality as the iPhone glass and that the Sprint guy was just trying to ruin their business and that he was a liar. The price of the glass at this store had gone up $20 in the past month because "apparently" " the Chinese had raised the price". So we went for this guys line and had him fix the glass for a substantial amount but, cheaper than Sprint. He told us that the glass had a 30 day warranty. We left and when my daughter looked at the phone the camera was not working. We took it back and he fixed the camera for an additional amount. Well, you get for what you pay for because 5 days later my daughter dropped her phone lightly on a kitchen counter and the glass broke. My daughter has an expensive Otter Box on her phone to protect it, I have one too and I have dropped my phone countless of times and it has never broken. She had dropped her iPhone countless times in the past and never broken it. She went back to the store and she was told that there is only a 30 day warranty on if the phone doesn't work because of the new glass and not the glass itself. They refused to replace the glass. These guys are scoundrels and I learnt a lesson from this. Cheaper isn't better. At least if I had paid more at the Sprint store, I would have had a better quality glass with a real warranty and they wouldn't be able to get away with cheating the customer because they have a reputation to uphold. Beware of iFixandRepair read more

My Kindle Fire was not able to charge properly. They repaired the port, but it didn't last. Less than 1 year and it stopped working totally. I brought it back and was informed that they only do a 15 DAY guarantee for my type of repair. This was not communicated at the time of repair (my fault for not reading the fine print). Definitely will not do business with them again! read more