I bought a phone from Metro in Lafayette Square and I brought the phone home and charge it for…read moreapproximately six hours and the battery blew up in the back of the phone I purchased the extended warranty on the phone above and beyond the warranty that comes with the Phone and when I brought it back to Metro, they told me you can't charge them more than four hours, so they could not warranty my phone at all. I've always charged my phone overnight. I've never had a problem before I'm not sure how many people leave their phone on charge overnight or longer than four hours at a time. They were very nice to me when I signed up and when they took my money, but they wouldn't help at all when I needed something I don't have anything good to say about them at 68 Lafayette Square. Haverhill, Massachusetts The only recommendation I would give is don't buy anything from Them because they're not gonna stand behind it at all.

From the owner: Switch today & enjoy America's largest 5G network.read more

My phone got water damage. 500+$ Samsung. Walked in and 2 guys were totally oblivious as to how to…read morehandle it. Called branch and they still couldn't be talked through it. later told( an hr later),my phone had infact not had insurance!!!! I waited 3weeks to save 600 for the same phone.Went to same store different town and within 6 min told I WAS insured ,filled out a claim and received the same brand new phone in 20 hrs for 49$. Also as I was being jerked around in store #1 his pal was being so aggressive trying to upgrade my friends 9 month old phone .She drove me there not to get harassed and have some 20 yr old clown come onto her 4 a sale. Shithole unprofessional as fk!!!!!

very happy with work done , had to speakers replaced in an apple Mac , very accommodating and quick…read more. my thanks , cost was resonable as well . Ill keep him in mind for next computer issues

I have been using Brian for many years and have always been satisfied…read more This time I was having trouble with my Economist on-line and had to log in every time. I am happy with My Firefox and said I did not want GOOGLE. I paid him and found that he put Google on my website and turned my Malware off!! I called him and he then hacked into my computer!!! Star rating 1

No help at all. In July when we get the phone insurance the employee say they can swap if the phone…read moreare broke. We don't know it just a scam . We buy iPhone insurance we pay every month for insurance. Today August 31 we come back to swap new phone because my phone been drop two week ago . But they tell me to do by myself. It different then what they are say when we buy insurance in their store. I will tell all my friend give them 1 star for this .

went in there waiting for a them to come great me but it never happen they over discussing about…read moreshoes !! Very disappointing!!!!