HT&B were amazing to work with. They know their stuff and work in the right way. I'd go back to…read morethem for any of my home theater needs!

Good job done by good people. They were very punctual and knowledgeable. It is always a pleasure to…read morework with such professional people. This company is highly recommended, and I am very particular about how work is done for me.

UPDATE: 5 stars to store staff (Andy and Kathy) 0 stars to Best Buy communications!…read more In December I ordered a remote car start online and scheduled an installation appointment at the Manchester NH store (30 miles from my home - closest Best Buy that would install) 1/7/2025 - I received an email from Services Experience Manager stating the appointment needed to be rescheduled from afternoon "to book you an early morning appointment to adjust for the delay in booking times." - I have no clue what this means, but an eary morning appointment was very difficult for us. 1/8/2025 - I replied that early morning was difficult and were there any afternoon appointments. - No response 1/10/2025 - I sent a second email asking if it was at all possible to schedule an afternoon appointment - No response 1/15/2025 - Called and asked about the appointment and was told that it was still scheduled for 1/20 at 3:30 1/19/2025 - received an email confirming the appointment along with instructions as to what to expect 1/20/2025 at 7 am received another confirmation. Arrived at the store at 3 pm., where the greeters told us the tech was not there. The store (maybe department) manager came out and asked to schedule a call the next afternoon with her and the tech to find a time that would work for us. She also requested that we not reply to email requests for review because this would reflect badly on the tech and it was not his fault. 1/21/2025 - spoke with tech and store manager, scheduled new appointment for Feb 10. Store Manager offered a $50 discount for our inconvenience - ok, thank you, discount was appreciated 1/27/2025 - received an email from Best Buy cancelling order and a refund on my credit card. Called the direct number the Store Manager had given us. No answer. 2/10 - called and texted the store manager number. Recieved a text back that the appointment was on as scheduled. Arrived at the store and Andy did an amazing job. Start to finish in 45 minutes. Store manager Kathy came to make sure all was well and we were completely satifisfied. Kudo's to in store staff for a job well done. Absolutely ridiculous communication on Best Buys automated part. We reached out and tried to confirm at every step only to be met with silence.

I went to the Best Buy located at the Mall of NH in Manchester NH on 08/22/2026 with 1 item I…read moreneeded to purchase. The store was not extemely busy but as usual there was minimum staff to assist. I found the item I wanted to purchase (a fire tablet 10) and saw there were about 8 of them stacked on the top shelf under the display cabinet. There was another couple talking to a couple in front of the display who were being assisted by a Best Buy assoc. Lexie. after they were done I waited patiently for Lexie to address me, however she looked all around and over me as if I were invisible. She spoke into her cell phone and said "who's next?" and I smiled and said "How about me?" while I waved at her from 2 feet away. She acted confused and put on the spot so I told her I just needed her to open the case, I didn't need help, just the item. Again she looked dazed and confused so I said again, "I just need you to open the case. It's right there. I want the fire tablet 10...that's it. (Still struggling to be polite now." Again met with a dull stare of confusion as if I just spoke to her in German. I said 1 more time I want to buy that product and then held up 5 fingers and lowered them one at a time as I said "You have 5 seconds to decide...5...4...3...2...1... "Ok...Thank you and I walked to the front of the store. I was then met by a young man (I apologize I don't remember his name, but he was the 1 and only helpful person that day. He asked me what I needed and asked to speak to a store manager. He immediately got on his walkie talkie and asked for a manager at the front of the store. Shortly after that a woman manager Sharon (I think) asked me what I needed. I explained the whole situation to her and she went into explaining something about there was a cue of customers that needed assistance (I didn't think I was at the Apple Store) but went on to say I don't need anything other than the case to be unlocked so I could pay for the item and be on my way. She told me the young man at the door would be able to assist me and he said "I got you man, with a smile. Here I screwed up....moments away from being able to get the tablet I mistakenly said I'll want the case too (in the same locked case) and the Manager Sharon abruptly stated "OH NO - THEN YOULL HAVE TO GO IN THE QUEUE!" I said "They're in the same case?" Again she said "If you need anything more than the tablet you have to go in the queue and we have MANY people ahead of you" Moral of the story: I went home, ordered it from Amazon.COM and added the purchase of a case and stylus. I should have done this from the start but I was at the Mall so was like "What the hey? Let's get it in person" Big mistake. When just about ANYTHING is available on AMAZON.COM with free shipping ect you would THINK Best Buy would be thanking EVERY Customer and tripping over themselves to assist customers who wanted to spend money in their stores but alas, I could n't even get someone to open a case after talking to 3 different people.

This place specializes in the worst service. They lied a cheated me out of $200 dollars by feeding…read moreme false information. Now I'm stuck with a crappy $200 phone that is locked to sprint. No money back, no store credit. I would not recommend this business to anybody.

I've been a loyal paying customer for 5 years and got behind one month and said I'd pay in a week…read more Since the day it became 9 days late, a man has snuck into my secured locked building to knock on my door three times. The last time, he stalked me coming in, waited for me to enter my apartment and immediately knocked. I realize I'm behind, but I'm living alone with my daughter in hiding from DV and suffering from PTSD. Have a little common sense and compassion! I'll be giving the items back and will never give you another dime. With Aaron's, it's not about helping poor people, it's about taking advantage of them and scaring them into paying exorbitant prices. I'd rather sit on the floor.

We leased a washer and dryer Very good service…read more Really easy, we call each month with a cc# Opted for 12month plan We own it it 2 months!

Fireside Living gets 5 stars from this family. We ran into a snag with our obscure chimney liner…read more Alan from Fireside Living teamed up with John Cease and his team at Ceasar Chimney and worked together to make our fireplace insert dream come true. We told Allen what we wanted, what we wanted to spend and he made it happen . Fireside Living i installers were professional and experienced. We would purchase from Fireside Living again without a doubt.

Lack of customer service and sales etiquette…read more Purchased a wood pellet stove 4 years ago, and having issues with the electronic smoke fan. Business was irresponsible for service calls and actually said, "it was not their concern to provide service after warranty". They would not even provide an option for me to contact another technician. I had to search out the regional distribution center for the manufacturer and they assisted me in connecting with a local sales person who could not have been more helpful. I would highly advise to stay away from this business.

I have shopped at BJs in four locations in New Hampshire and the experience and product variety are…read moreinvariably acceptable. Most of the Clubs are gigantic warehouses with sort of a standardized layout, although with significant changes due to the buildings themselves. During the Covid-19 pandemic, BJs was a life saver as we bought items by the carload to avoid frequent food shopping trips. Nowadays, we have a fairly large list of needed items and a post-Covid huge food pantry. As a result we often use their online ordering and when we get there, the order is ready. If we have time, we then peruse the isles and look for bargains by using their Express Pay that avoids having to go through their checkout aisles. If we lack time, we just leave. This time, they had my order ready exactly when they told me it would be. So we walked around looking for a few impulse items. There is dedicated parking for online shoppers just right out the door, quite convenient. Overall a super experience in this Manchester BJs....

they were running a promotion if you buy a television $399 or more you would get gasoline one cent…read moreper gallon. We bought a television placed the order online but did not pick it up till the day after the promotion ended and they would not give us the gas at the discounted price. total unethical business was nothing in the fine print that stated you had to pick the television up by June 14th. we are canceling our membership. We highly recommend Sam's Club. they are building a Costco in concord nh. i'm sure both of these places will treat customers more fairly.

Very good customer service. They was very helpful and patient with me. A help me to get a new phone…read morewith the quality that a was looking for. gave me very good deals. She offered me a new tablet and explained me what all that will happen on my account. She also give a discount we the case and the screen protector for all my devices. She was so sweet and kind.

Help with respecting my pin very polite and helpfulHelp with respecting my pin very polite and…read morehelpful