PC Masters is a reputable company with team members that know how to communicate and get the job…read moredone right. I am a technician and have seen some of the work they have done. Nothing less than professionalism.

My iPad screen was repaired and waiting for me by the time we agreed on. They even charged less…read morethan expected!!! This is the place to go to reconstitute your devices from self-inflicted mishaps :-)

These guys are AWESOME! They fixed my iPhone 5s literally within 15 minutes! I will recommend…read moreanyone and everyone I see with a cracked screen to this business!!! Thank you guys so much for great customer service!

Vizio TV bought just over a year ago dies. It broke and the Vizio warranty passed so used my Geek…read moreSquad protection plan. They would not replace the TV as they don't carry that brand anymore, and it worked when they plugged it in. Even after telling them it was a sporadic problem where it would sometimes just turn off, then start again in another language or not recognize the HDMI input from out Dish receiver. or it would not start up correctly after being turned off sometimes. I also told him a did all of the Vizio suggestions like a hard factory reset and change the HDMI cable. He said it is flagged to be sent to their repair center for repair. 1 to 3 weeks. After 1 week no word from them and when I checked it said still in transit and that the info had not been updated since day 1 (a week before). What really concerns me is the tech (LOL) wrote his suggestions that did not include what I had said and he suggested it might just need a reset! If they simply reset it and send it back we will be wasting another long round trip when it dies again! I have to wonder if and when we will ever hear from this joke of a company that never answers the phone or have a supervisor in the store to talk to. When you call it eventually goes to a central answering division who can't help. Date of experience: March 20, 2025

Below 0 stars. First: you can't call or reach the store…read morewith the phone number. Goes to general BestBuy call center which is useless. Second: Purchased large expensive TV a month ago (was not aware of the service...) , due to remote location, and difficulty to drive tv around due to size, wanted to exchange/ repair tv, no way to contact the store. 1800 phone of Best Buy send an internal message to manager of the store, Joe, and he never responded back. Went in person after driving over 1h and explained all to the manager Joe and Joe had no will to help, gave us 1800 Best Buy GeekSquad number and they don't service LG. We said we did all this, he insisted is the way to go. So we called again and same answer, GeekSquad is a total joke. All this wait was over 15 days of return policy.... Seems bad reviews about him also with other customers... A total waste of time with this store that has 0.0 knowledge or will to help a customer. Save your stress and get electronic from a reputable place with better customer service even if you have to pay few pennies more. Mistake to deal with them and BestBuy in general. The store, management, online support, chat, senior representative on phone, has all our informations to fix the issue and no one bothered calling to fix it.

They are closed for good... I went to "computer repair today" down the street... They are awesome,…read moresuper friendly, and answered all my questions!!!!

Oh boy, where do I begin...I bring my phone to the shop because it won't turn on. I speak to the…read moreowner, who seems to be an aggressive black coffee and Copenhagen enthusiast. For the story sake let's call him Mr. Dip for short. I come back a little later and Mr. Dip tells me it is NOT the screen and it must be something else. Charges me $35 just to look at it. But it's cool, I get it, a new small business with shit service still needs to make a buck I guess. At lease Mr. Dip was polite. Mr. Dips unwavering knowledge of phones led me to skip work the next day to drive to Manchester to the Apple Store. The heavily bearded Apple Tech had a strong yet balanced aroma of espresso and designer cologne. He said it was the screen and gave me my phone back in 20 minutes. Then he invited me to his sisters wedding. The bearded Apple Tech hipster said Mr. Dip at Pc wizard probably just didn't hard reset the phone which just results in the phone to seemingly not turn on. He even explains that it can be deceptive but anyone in the industry should know. (The power button alone won't do it). I go back to tell Mr. Dip about the misdiagnosis and what the apple tech said about the hard reset. I even show him a receipt of the services done to the phone and then *i swear to god* tells me he's been doing this longer than anyone at the Apple Store (yet couldn't fix my phone) and tried giving me some bullshit about how motherboards work. After trying to belittle me with a half assed and ridiculously simplified examples of basic electronics he follows up his schoolgirl rant by asking me "what the fuck do you want me to say?" and somehow thinks I called his wife (and co-owner I presume) incompetent and gets even more aggressive tho I never said anything remotely close to that. Mr. Dip then tells me his wife who actually did the work doesn't even want to talk to me the with the same tone a fed up housewife sends her 8 year old to her room for stealing cookies. Mr. Dip reluctantly gave me my $40 back. Go literally anywhere else.

Had to stop make some copies. They greet Jewish walk through the door. I needed some help always…read moreask for help you get me in and out quicker. It's really nice woman told me she can handle anything. I needed The Best.

8/1/2025 bought a Brothers printer (for $149) and had help from salesperson. He never told me it…read moredidn't come with ink. I hadn't used it for 35 days so they wouldn't back it up (9/6/2025) the store Manager said I had to call Brothers and gave me a number to call. WELL, it was the number of a scammer pretending to be from Brothers and got into my computer telling me it was necessary to connect to the printer and diagnosting the issue (didn't know it was the lack of ink issue) Nightmare. This person redirected me to supposedly someone from FCC to report that this scam artist detected fraud. I called that number and he asked for my social security number to post a fraud claim and if I didn't I could go to jail. I hung up but this process took an hour and a half. Finally reached Brothers on my own and had to order ink for $80!!!! Never again will I step inside a Staples