I bought a phone from Metro in Lafayette Square and I brought the phone home and charge it for…read moreapproximately six hours and the battery blew up in the back of the phone I purchased the extended warranty on the phone above and beyond the warranty that comes with the Phone and when I brought it back to Metro, they told me you can't charge them more than four hours, so they could not warranty my phone at all. I've always charged my phone overnight. I've never had a problem before I'm not sure how many people leave their phone on charge overnight or longer than four hours at a time. They were very nice to me when I signed up and when they took my money, but they wouldn't help at all when I needed something I don't have anything good to say about them at 68 Lafayette Square. Haverhill, Massachusetts The only recommendation I would give is don't buy anything from Them because they're not gonna stand behind it at all.

From the owner: Switch today & enjoy America's largest 5G network.read more

Customer service was excellent, the representative Ximena helped me with my concerns and was able…read moreto get me a better monthly price than i was paying with some adjustments. The manager Raudy was also very knowledgeable in the services provided at this location. Together, they made sure i was satisfied and were able to address my needs and concerns. Definitely recommend them.

Staff members were helpful and friendly and cared for my needs. I've been a T-mobile customer for…read moremany years, and this T-mobile location provided me with the best support. Awesome District manager, store manager, and happy crew.

very happy with work done , had to speakers replaced in an apple Mac , very accommodating and quick…read more. my thanks , cost was resonable as well . Ill keep him in mind for next computer issues

I have been using Brian for many years and have always been satisfied…read more This time I was having trouble with my Economist on-line and had to log in every time. I am happy with My Firefox and said I did not want GOOGLE. I paid him and found that he put Google on my website and turned my Malware off!! I called him and he then hacked into my computer!!! Star rating 1

No help at all. In July when we get the phone insurance the employee say they can swap if the phone…read moreare broke. We don't know it just a scam . We buy iPhone insurance we pay every month for insurance. Today August 31 we come back to swap new phone because my phone been drop two week ago . But they tell me to do by myself. It different then what they are say when we buy insurance in their store. I will tell all my friend give them 1 star for this .

went in there waiting for a them to come great me but it never happen they over discussing about…read moreshoes !! Very disappointing!!!!