excellent service whenever i come in!!…read more rom is always there when i need him extreemly knowlegable!!!!!

AT&T, 350 Winthrop Ave, North Andover…read more We went to the store in North Andover and was welcomed by Ram who I must say went absolutely above and beyond what we would generally expect from a customer service representative. He was extremely knowledgeable, took his time, did not rush us and treated us as human beings rather than just a number. Went through various products and ultimately got us the right one. Extremely satisfied and would recommend this store and Ram for any of your AT&T services.

George helped us. He's one of those men who can change your day around. One of those days that can…read moreput a smile on your face when you've been down. With such great customer service from my man George. It was simple enough to give me the phone. We had some trouble with the old phone but I didn't mind. George is the man

very polite workers and very helpful and never fire Alina she the best with her I was able to find…read moreeverything I was looking For and she Fixed my phone

DO NOT go here, they will try to sneak extra charges in or try to force you to upgrade your package…read morewithout your permission. They have the worst service, for example only 1 worker was in the store right after the new iphone is released. He was watching football on his phone while working and there was a line of people waiting. I had them save a phone for someone on my plan and when he went in when I told them he was going to, they ended up giving it away. I have nothing nice to say about this place or the employees who work

Only one person working and the person lied to me. Told me I can get an iPhone 14 for half off but…read morein fact my promotion was $800 off (which is way more than half off). When I was initially standing next to him he very rudely told me to take a seat across from him, probably cuz he doesn't want me to see my true offers from Verizon. Also, when I left the store without getting a new phone he lied again saying that my offer (the half off he made up) might expire that day. I called Verizon later and they told me there was no expiration date showing for the $800 off offer. Will never give them my business.

I was unable to access internet after trying to upgrade my VPN. I did everything possible…read moreincluding talking with Express VPN AI assistant for what felt like several hours. I finally gave up and brought it the CPR Cell Repair in Salem, NH. They spent some time working on it which made me feel better since it showed me that it did require more help than AI could provide and it wasn't just my lack of expertise. I have my computer back up and running just fine. Couldn't be more grateful! The guys were very polite and I did not feel uncomfortable at all. Thanks to the CPR Cell Phone Repair Store!!

Can't say enough about this crew. Nick was amazing, knowledgeable and was able to talk me out ff of…read morethe cliff I was in. I was able to see him and Kali work with each other and other customers and they are amazing. My phone was shattered and I didn't think I was going to be able to retrieve any of my info or pictures or 30 years of contacts. Can't thank them enough!!

This place has gone downhill. First, the door was locked on a Sunday afternoon and the fellow who…read moreopened it had to spend ten minutes on the phone talking to someone to find out why it kept locking. He kept addressing me as "Boss" although I am old enough to be his father and although I told him my name. Is someone like that ignorant? Untrained? Both? He could not deal with my matters...he could not find my account in the system using my cell phone number(!) and told me I needed a pin number which I do not have. My Mass. license was not enough!! I went to the Veriizon store in the Rockingham Mall and the people took care of my matter. However, I am ending my relationship with Verizon (more than 20 years) because of the horrible service in Methuen and Salem.

Staff was knowledgeable and helpful, patient and pleasant. Lowered my monthly bill. Had ample…read moreoptions of new items and accessories. My experience was that they went above and beyond and were a pleasure throughout.