I went into cricket on August 4th 2021. Luke the manager and his assistant manager Evan absolutely…read moreamazing. They were relatively busy. However that didn't matter, they still went out of their way to resolve my issues. They we're on the phone with customer service for almost 3 hours. They never made me feel like an inconvenience, or that they needed to put me aside to help other customers!!! I highly recommend this store. These two men are what real customer service is about. Thank you Luke & Evan for all your help... Misty

great coverage, great customer service. Ive been with cricket wireless for about a year. I have had…read morecoverage traveling across the USA and they say it even works in Mexico, sounds like it's time for vacation!

The,Sales Rep, Lemoyne E at the store on 2510 N 12TH ST UNIT D, an AT&T AUTHORIZED RETAILER, in…read moreGRAND JUNCTION, CO 8150, OM Register: 5 was totally unempathetic, rude and seemed very upset that I was not a 'happy' customer when I walked in the door. He commented on my attitude shortly after my husband and I sat down. He asked my name and phone #, then proceeded to tell me that there were no deals attached to my account. I told him he was wrong, that I had just done a trade in deal at a different store and had our new phones sent to us. We were directed to drop our trade-ins at any AT&T store. He was very upset that I told him his business. Berated me for questioning his preformance and ability and then proceeded to speak over me to my husband and call me 'her' instead of using my name, which he knew from asking me and looking at my account. He then called me 'her' 3 additional times. He was dismissive, threatening and clearly preturbed that I wasn't giddy with excitement at his 'customer service'. Here's the thing. He doesn't know me or my situation. I admit I wasn't jovial, but my mood isn't any of his business. His job is to provide me with amazing customer service and not judge my attitude. I have been with AT&T since 1998 and I have never considered leaving AT&T until today. I have been into to stores close to a hundred times, (I have 5 phones lines on my account) and this is the first time I have had to deal with a rude associate. I will obiviously never go to this particular store again. Be warned...if you arn't smiling... the rude, chauvinistic, mean, salesperson, Leo will not enhance your ATT experience...he will make you want to go to T-MOBILE!

In August of this year, I visited an AT&T store in Grand Junction, CO, to set up four new lines…read more While assisting me, the representative suggested I also consider switching my home internet to AT&T's new 5G Wireless service, claiming it would be just as good as my current provider. I was assured that I could try the service risk-free for a week, and if I wasn't satisfied, I could return the equipment without being charged. Shortly after receiving the equipment in the mail, I installed it and ran a speed test to compare it to my existing internet. The results were disappointing--the speed was not even half of what I was currently getting. I immediately packed up the AT&T equipment and sent it back the next day. Since my bill was on autopay, I assumed that returning the equipment would resolve everything. However, I later discovered that AT&T continued to charge me monthly even though they received the equipment--something a representative confirmed on the phone today (12/16/2024). When I asked for a refund, they told me I needed to have officially canceled the service either by phone or through the website, in addition to returning the equipment. To make matters worse, they claimed they could only issue a refund if I provided the UPS return receipt, despite already confirming they had received the equipment. They insisted this was company policy and that nothing could be done without it. This entire situation has been incredibly frustrating. I expected better customer service and accountability from AT&T. As a result, I'm taking my business elsewhere, and I hope AT&T reconsiders policies like this that only serve to drive customers away.

WARNING: I drove 65 miles to have the battery in my Samsung Galaxy S23 replaced at this location…read more Before leaving my phone, I photographed its condition. After the repair, the back cover was not seated properly, adhesive was visible around the edges, and all four corners of the frame had new cosmetic damage that was not present before the repair. I contacted the company and later spoke with the general manager. During that conversation, he repeatedly stated that I would receive a full refund by the close of business that Friday and that a refund receipt would be emailed to me. No refund or confirmation email was received. After contacting the NJ corporate office, a pending refund was issued. Today that pending refund was canceled. I gave the company an opportunity to resolve the issue before posting a review. Based on my experience with the repair quality and the failure to follow through on the promised resolution, I cannot recommend this location.

This store and employees are courteous, efficient and fair on price. Very trustworthy. I will not…read morego anywhere else.

Excellent service! Quick, friendly, no wait, and great!…read more My car battery had blue corrosion on the top near the + side. They cleaned it off, checked my battery and confirmed it was in good shape, then added a red sealant to reduce the chance of corrosion again! And best of all- they did all this for free! 10/10! Next time I need a battery this will be the place I go! Blue photo is from before the corrosion was removed. Red photo is from after the sealant was added.

I recently called Batteries Plus for a replacement of a six year old battery that wasn't starting…read more Was hoping to wait another week for Sam's club $20. discount on a Duracell. I asked if they had any promotions and the nice gentleman said 10% off a close comparison. A day later I arrived and spoke with two employees and the quote I previously got was now not the case! Lesson: take names down.

Great customer service. They efficiently answered all my questions and responded quickly They went…read moreabove and beyond in helping me Thank you Mike and your staff I would highly recommend this business

I called twice and never was able to speak with anyone regarding supplies. Indicative of longtime…read moreservice expectations...

Five stars for Kelly (eye assistant--super kind), Nakeda (excellent assistance with helping me to…read morepick out new glasses--without being pushy or hovering and very kind) and Dr. Noga (prompt and professional). Two stars for receptionist who lacked warmth and probably should not be a front desk person. (She wasn't rude but she wasn't super friendly either.) Overall, five stars for solid and easy appointment that took my vision insurance. .

Great staff and dr, nice selection of glasses! Quick delivery of new glasses. Would recommend...!read more

How hard would it be to warn prospective patients of dilation PRIOR to showing up? Receptionist…read morerudely thru back AAA card (accidentally stuck to back of License to drive.) Could have easily taken UBER if only had know. Also, asked to fill out plethora of questions in advance. Dates & all surgeries? At 70, there are a few & they refused to send forms in advance. Last eye exam 10/11/11. Guess it will be a few more years. Horrible treatment.

Fraud!! Illegal billing practices going on here. Check all of your past explanation of benefits…read morefrom your insurance company and if it says patient responsibility zero and you were billed by this excuse of a business contact your insurance company, contact your attorney.

Great service from all staff members!! Pharmacist was very helpful. We were leaving town and…read moreneeded expedited assistance.

This pharmacy is the worst. The Pharmacist does not know what he is doing. I have cancer, a brain…read moreinjury and severe depression. I require 10 different medications. The Pharmacist refills my medications before I need them . As a result, my insurance charges me after Receiving them. I'm constantly getting charged for the gross negligence of this "quack " of a pharmacist. Beware of this pharmacy!