Holly rocks! I had a problem with my numbers and my bill, and she sorted it all in about 15…read moreminutes. She has a great sense of humor, is quite patient with boneheads like me, and really knows her stuff. Thanks again, Holly!

Very helpful, and they always check my bill for better deals! Friendly, knowledgeable staff!read more

The,Sales Rep, Lemoyne E at the store on 2510 N 12TH ST UNIT D, an AT&T AUTHORIZED RETAILER, in…read moreGRAND JUNCTION, CO 8150, OM Register: 5 was totally unempathetic, rude and seemed very upset that I was not a 'happy' customer when I walked in the door. He commented on my attitude shortly after my husband and I sat down. He asked my name and phone #, then proceeded to tell me that there were no deals attached to my account. I told him he was wrong, that I had just done a trade in deal at a different store and had our new phones sent to us. We were directed to drop our trade-ins at any AT&T store. He was very upset that I told him his business. Berated me for questioning his preformance and ability and then proceeded to speak over me to my husband and call me 'her' instead of using my name, which he knew from asking me and looking at my account. He then called me 'her' 3 additional times. He was dismissive, threatening and clearly preturbed that I wasn't giddy with excitement at his 'customer service'. Here's the thing. He doesn't know me or my situation. I admit I wasn't jovial, but my mood isn't any of his business. His job is to provide me with amazing customer service and not judge my attitude. I have been with AT&T since 1998 and I have never considered leaving AT&T until today. I have been into to stores close to a hundred times, (I have 5 phones lines on my account) and this is the first time I have had to deal with a rude associate. I will obiviously never go to this particular store again. Be warned...if you arn't smiling... the rude, chauvinistic, mean, salesperson, Leo will not enhance your ATT experience...he will make you want to go to T-MOBILE!

In August of this year, I visited an AT&T store in Grand Junction, CO, to set up four new lines…read more While assisting me, the representative suggested I also consider switching my home internet to AT&T's new 5G Wireless service, claiming it would be just as good as my current provider. I was assured that I could try the service risk-free for a week, and if I wasn't satisfied, I could return the equipment without being charged. Shortly after receiving the equipment in the mail, I installed it and ran a speed test to compare it to my existing internet. The results were disappointing--the speed was not even half of what I was currently getting. I immediately packed up the AT&T equipment and sent it back the next day. Since my bill was on autopay, I assumed that returning the equipment would resolve everything. However, I later discovered that AT&T continued to charge me monthly even though they received the equipment--something a representative confirmed on the phone today (12/16/2024). When I asked for a refund, they told me I needed to have officially canceled the service either by phone or through the website, in addition to returning the equipment. To make matters worse, they claimed they could only issue a refund if I provided the UPS return receipt, despite already confirming they had received the equipment. They insisted this was company policy and that nothing could be done without it. This entire situation has been incredibly frustrating. I expected better customer service and accountability from AT&T. As a result, I'm taking my business elsewhere, and I hope AT&T reconsiders policies like this that only serve to drive customers away.

Went in and didn't understand how to add a gig of data to my phone. Stephanie did an AMAZING job…read moreand made it very simple for me to understand. Very pleased with her awesome attitude and overall friendliness!!

These guys are the best phone repair store that I've ever been to. I went there yesterday with my…read morephone screen cracked from top to bottom and it bleeding at the top half of my screen. I was recommended by one of my students in school and I'm glad I went with his advice. These guys are fast and the price is hard to beat. The two guys there were really nice and informative about everything. My phone looks brand new! That same day I went to Phone medic to get a case and a screen protector and the big guy there was rude and not very helpful at all.

Fantastic business. I have used nerd tap for two years and they have solved All of my technical…read moreissues-Quickly and affordably. Almost hate to recommend them because I don't want their wonderful secret to get out.

We upgraded our phone system last year and Comm West was great at giving us several options and…read morefinding the right system for our growing office. They were very professional and timely on getting us all set up. Thanks for the great work.

From the owner: At CommWest, we put people first. Whether you’re a small team or a large, multi-site organization,…read morewe deliver proactive IT management, layered cybersecurity, dependable VoIP solutions, and fast, personal support designed to keep your business running smoothly.

Amazing customer service and communication I used to be with…read moreVerizon. You cannot get a representative on the phone to save your life. Tmobile is awesome highly recommend.

Went to this T-Mobile outlet for the first time today in order to get a new phone and was served by…read moreCharles, one of the store's managers, who seemed both technologically knowledgeable but also knew quickly and accurately what deals he was prepared to offer. I walked out very happy with my new phone (as well as a free tablet and a fabulous deal on a Samsung smart watch). It was easily the shortest time I've ever spent ordering a new phone in a physical store. He helped set up all the new equipment as well and explained a lot as he worked. I will definitely be going to this store from now on.

Customer service was great!! And the 5 g home internet works very well. Just very nice and…read morehelpful people. Highly recommended

McKayla was SO AWESOME! She did everything she said she would. went above and beyond to help with a…read morenew account, new phone etc... Vanessa was a big help as well with making SURE we got taken care of properly. Rich F

Amazing, absolutely amazing customer service. They were backed up but still got me in and got my…read moreHDMI port fixed on my PS4 in 2 days

The two gentlemen that helped us fix my boyfriends phone were super nice and helpful! They gave us…read morea great price on his new iPhone 11 screen and we also got two new cases for an amazing price! I would recommend going to them to a friend!

Tmobile is the best phone and internet service I've found. I switched from Tmobil to Spectrum and…read morefound out how bad Spectrum is. I'm back with Tmobil and will never switch again

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.