I went into cricket on August 4th 2021. Luke the manager and his assistant manager Evan absolutely…read moreamazing. They were relatively busy. However that didn't matter, they still went out of their way to resolve my issues. They we're on the phone with customer service for almost 3 hours. They never made me feel like an inconvenience, or that they needed to put me aside to help other customers!!! I highly recommend this store. These two men are what real customer service is about. Thank you Luke & Evan for all your help... Misty

great coverage, great customer service. Ive been with cricket wireless for about a year. I have had…read morecoverage traveling across the USA and they say it even works in Mexico, sounds like it's time for vacation!

The,Sales Rep, Lemoyne E at the store on 2510 N 12TH ST UNIT D, an AT&T AUTHORIZED RETAILER, in…read moreGRAND JUNCTION, CO 8150, OM Register: 5 was totally unempathetic, rude and seemed very upset that I was not a 'happy' customer when I walked in the door. He commented on my attitude shortly after my husband and I sat down. He asked my name and phone #, then proceeded to tell me that there were no deals attached to my account. I told him he was wrong, that I had just done a trade in deal at a different store and had our new phones sent to us. We were directed to drop our trade-ins at any AT&T store. He was very upset that I told him his business. Berated me for questioning his preformance and ability and then proceeded to speak over me to my husband and call me 'her' instead of using my name, which he knew from asking me and looking at my account. He then called me 'her' 3 additional times. He was dismissive, threatening and clearly preturbed that I wasn't giddy with excitement at his 'customer service'. Here's the thing. He doesn't know me or my situation. I admit I wasn't jovial, but my mood isn't any of his business. His job is to provide me with amazing customer service and not judge my attitude. I have been with AT&T since 1998 and I have never considered leaving AT&T until today. I have been into to stores close to a hundred times, (I have 5 phones lines on my account) and this is the first time I have had to deal with a rude associate. I will obiviously never go to this particular store again. Be warned...if you arn't smiling... the rude, chauvinistic, mean, salesperson, Leo will not enhance your ATT experience...he will make you want to go to T-MOBILE!

In August of this year, I visited an AT&T store in Grand Junction, CO, to set up four new lines…read more While assisting me, the representative suggested I also consider switching my home internet to AT&T's new 5G Wireless service, claiming it would be just as good as my current provider. I was assured that I could try the service risk-free for a week, and if I wasn't satisfied, I could return the equipment without being charged. Shortly after receiving the equipment in the mail, I installed it and ran a speed test to compare it to my existing internet. The results were disappointing--the speed was not even half of what I was currently getting. I immediately packed up the AT&T equipment and sent it back the next day. Since my bill was on autopay, I assumed that returning the equipment would resolve everything. However, I later discovered that AT&T continued to charge me monthly even though they received the equipment--something a representative confirmed on the phone today (12/16/2024). When I asked for a refund, they told me I needed to have officially canceled the service either by phone or through the website, in addition to returning the equipment. To make matters worse, they claimed they could only issue a refund if I provided the UPS return receipt, despite already confirming they had received the equipment. They insisted this was company policy and that nothing could be done without it. This entire situation has been incredibly frustrating. I expected better customer service and accountability from AT&T. As a result, I'm taking my business elsewhere, and I hope AT&T reconsiders policies like this that only serve to drive customers away.

We were T-mobile customers for 2 years. It started out great!! Service was very good the selection…read moreof phones and accessories good. The people were very helpful. The value was very good. But then,,,, cell signal would become sketchy and at about the same time the bill started to go up. I asked about the bill and was never given a good reason why. Enough was enough for me, I don't mind paying for something,, but I want what I pay for.

Tmobile is the best phone and internet service I've found. I switched from Tmobil to Spectrum and…read morefound out how bad Spectrum is. I'm back with Tmobil and will never switch again

Excellent service! Quick, friendly, no wait, and great!…read more My car battery had blue corrosion on the top near the + side. They cleaned it off, checked my battery and confirmed it was in good shape, then added a red sealant to reduce the chance of corrosion again! And best of all- they did all this for free! 10/10! Next time I need a battery this will be the place I go! Blue photo is from before the corrosion was removed. Red photo is from after the sealant was added.

I recently called Batteries Plus for a replacement of a six year old battery that wasn't starting…read more Was hoping to wait another week for Sam's club $20. discount on a Duracell. I asked if they had any promotions and the nice gentleman said 10% off a close comparison. A day later I arrived and spoke with two employees and the quote I previously got was now not the case! Lesson: take names down.

Great customer service. They efficiently answered all my questions and responded quickly They went…read moreabove and beyond in helping me Thank you Mike and your staff I would highly recommend this business

I called twice and never was able to speak with anyone regarding supplies. Indicative of longtime…read moreservice expectations...

Simply the best. Been in business forever and their prices are tough to beat. Great phone customer…read moreservice! Always carrying what I need.

Cheap tools. Staff that actually helps people. Easy parking. Always easy. I'm impressed that the…read morestaff actually seems to care about people.

Oh honey... buckle in, because this one deserves a slow clap and a bombastic side-eye…read more So my daughter decided to trust EyeMart Express in Grand Junction, bold choice, apparently. We did not know she was offering herself up as tribute. What followed? An absolute Insurance Hunger Games: Optical Edition. Let's start with the basics: she needed a simple list of benefits faxed directly from her insurance. Standard. Normal. Happens every day. Meanwhile, her husband waltzes into another EyeMart Express location like it's a VIP lounge, appointment, exam, glasses, DONE the same day. Efficiency? We love to see it... just not here, apparently. Now this location? Oh no, they said the doctor doesn't take her insurance. Fine. Annoying, but fine, out of pocket it is. But tell me why EVERYTHING ELSE also fell apart like a clearance rack sandal? Enter: the sales clerk. Suspicious. Unhelpful. Acting like my daughter was trying to commit identity fraud just to get a pair of frames. Claimed the insurance company had "no record of her." None. Zero. Vanished into the void. Meanwhile*plot twist*my daughter can literally pull up her info on the portal, and so can her husband. It's magggggicccc! So my daughter, being more patient than I would've been, asks, "Hey... what number are you calling?" Turns out... wrong number. WRONG. NUMBER. And instead of, I don't know, fixing it? Calling the correct one? Doing literally the bare minimum? Miss Thing says she'll just "keep trying." Keep trying WHAT, sunshine?? Dialing into the abyss?? Communicating with spirits?? At this point it's less customer service and more performance art. Angel baby... figure it out. Service: zero. Effort: negative. Vibes: aggressively unhelpful. I'm giving this location 1 star with a full-body sneer. Grand Junction, do better. Side note hats off to the FOCO location who graciously offered to help us out of the debacle. Girrrlll, we love a timely rescue. We will allow the cape this time.

Angel was very helpful in helping me pick out my new frame, I love them. Angel and the lady Ava…read morethat were working in the front were very polite and professional. Also, Kendrick and Elijah did a wonderful job on my new glasses with my new prescription. The lens look greatly cut and I can see so much better with my new glasses. I would highly recommend EyeMart Express for glasses!!! Thank you all for your kind and quick service!!!

Im not sure why they called this a toy store arcade because its a piercing shop. Anywho, I was…read morerecommended to go here and the owner/piercer did a fantastic job. Seems to loves what he does, super knowledgeable and takes his career very seriously. No piercing guns here, even for my 3rd hole he used a needle and for my cartilage he picked a spot that he felt the jewelry I picked would look best on my ear. He also gave me aftercare instructions that in the past 15 years of having piercings Ive never heard before. Super happy I went here! Excited to see how they heal