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Grand Junction, CO

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4 months ago

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4 months ago

This store and employees are courteous, efficient and fair on price. Very trustworthy. I will not go anywhere else.

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Phone Medic

Phone Medic

(17 reviews)

I highly recommend Phone Medic on North Avenue in GJ for your cell phone & tablet repairs!…read more On the day I was there, Mitch was amazing. He worked solo for the several hours I was around & although things were really hopping, he was always polite, professional, and proficient. He replaced the screens on both of my iPhones, and did the written assessment required by my cell phone insurance company for one. (If only the insurance claim were settled as quickly as the phone was fixed, right?!) Mitch patiently answered several phone inquiries because T-Mobile service was inexplicably down for several hours. He patiently and thoroughly answered questions from Phone Medic customers, both over the phone and in person. He helped me find the phone cases I wanted and even upsold me on the bulletproof screen protectors which were on sale at BOGO 1/2 off. (This was kinda something as I am not normally able or willing to pay retail prices.) More recently I returned to Phone Medic twice - once to have the screen protector replaced and a second time to have the screen of an old iPad replaced. (Yeah, I drop stuff.) Great, friendly service both times. Very happy with their service!

Warning SCAM!!!!Took my phone for a screen repair and the guy at the counter said it would be $350…read moreI signed a blank agreement that he was to do the repair . when I came to pick up the phone the agreement I Signed he had wrote $450 on it. And they then refused to acknowledge they made a mistake by the guy when I brought in the phone and would not give me my phone unless I paid The inflated price I never agreed too. Complete scam with bait and switch told me one price and refused to give him my phone unless I paid them more. The police will be notified.

AT&T Store

AT&T Store

(7 reviews)

This is the best store in Grant Junction. I was helped by Leo. He was super knowledgeable,…read moreprofessional and did not make me feel rushed. I knew I needed a new phone as I had an i phone 12 and the screen was dying and turning black. The cost to repair was over $200, so time for a new phone. I wanted an iphone 18 pro wirth 1T of memory since my phone is like a laptop for me. I was shocked, Leo got me a $1800 phone at no out of pocket cost other than the tax and lowered my phone bill to cover the phone plus monthly savings. If you go in ask for Leo.

The,Sales Rep, Lemoyne E at the store on 2510 N 12TH ST UNIT D, an AT&T AUTHORIZED RETAILER, in…read moreGRAND JUNCTION, CO 8150, OM Register: 5 was totally unempathetic, rude and seemed very upset that I was not a 'happy' customer when I walked in the door. He commented on my attitude shortly after my husband and I sat down. He asked my name and phone #, then proceeded to tell me that there were no deals attached to my account. I told him he was wrong, that I had just done a trade in deal at a different store and had our new phones sent to us. We were directed to drop our trade-ins at any AT&T store. He was very upset that I told him his business. Berated me for questioning his preformance and ability and then proceeded to speak over me to my husband and call me 'her' instead of using my name, which he knew from asking me and looking at my account. He then called me 'her' 3 additional times. He was dismissive, threatening and clearly preturbed that I wasn't giddy with excitement at his 'customer service'. Here's the thing. He doesn't know me or my situation. I admit I wasn't jovial, but my mood isn't any of his business. His job is to provide me with amazing customer service and not judge my attitude. I have been with AT&T since 1998 and I have never considered leaving AT&T until today. I have been into to stores close to a hundred times, (I have 5 phones lines on my account) and this is the first time I have had to deal with a rude associate. I will obiviously never go to this particular store again. Be warned...if you arn't smiling... the rude, chauvinistic, mean, salesperson, Leo will not enhance your ATT experience...he will make you want to go to T-MOBILE!

The Fix - mobilephonerepair - Updated November 2026

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