I've been working with and shopping at Farm and Ranch stores for over 40 years and this store not…read moreonly has the best selection but has an amazing team to help you at every turn. Eli elevated my opinion even further today with his incredible service. Above and beyond. Thank you Eli! Rick Ungersma should keep you on his list of future managers!!!

Nothing special. High prices on everything that you can get cheaper elsewhere here in town. Looks…read moremore like a glory store for wannabe Rhinestone Cowboys rather than a serious working, clothing store like Western Implement. You can order the same clothes and shoes in Murdoch's online cheaper and with free delivery! Good place to get propane....

Went to purchase a table saw blade and they were out of the one I wanted when i spotted another one…read moreand on sale for about $15 off. Went To the register and sale price didn't go through after a few tries. Clerk went over to the blade display and took off sale slip. In small print, sale ended on the last day of February. The clerk pointed it out to me and stuck to the regular price. After a little complaining, he offered to take off $5. Decided not to take the offer since it wasn't the blade i wanted in the first place but the sale price made it doable. I can get the blade i wanted at the big box store for the same price. I'm not sure what Ace's policy is about pricing, but I'm not happy. I try to purchase at Ace and i go there a lot, but this is not the first bad experience at a Ace Hardware, although the first at this location.

This is not a big store - but they seem to have everything I need. Garden supplies - yep…read more Get ready for snow supplies - yep. Holiday supplies - got it! Tools and hardware - of course. Nice store. And so handy to my location. If I am working on a project and run out of something, it is just a couple of minutes away and I am back at work.

Awesome and friendly customer service every time I go in there! They have hard to find items and…read morehave special ordered things for me.

Great customer service! They always have what I need and will order items if they normally don't…read morecarry. Best knowledgeable staff around.

my go to location for finding hardware. The assortment is the best in town, and the staff is always…read moreready to help in the search.

They seem to have everything I ever need and they know exactly where it is located. Customer…read moreservice is going the way of the dinasaur everywhere but not my local True Value. Sure hope they never close the doors or I will be lost. Where else can you find a metric bolt every time with the right size and thread angle? Never had a key cut that didn't work. Keep up the good work and thank you for your service to the neighborhood.

Went in to get screens repaired but ended up walking out. I was basically discouraged by the first…read moreemployee warning me about how backlogged they were on screens. I think having business is what they want but they sure discouraged me. Two employees were clueless as to what to tell me as we all waited for "the manager" at the register with another customer. I get it....help your customer....but with a very lengthy check out you might want to at least acknowledge there is another customer waiting while 3 employees stand there helpless to do anything. Guys....it is a simple screen repair. Take the screens....give me an estimate on when they will be done and a promise to call when complete. Bought a very expensive Weber from these guys last year but I am done with this store.

I had a tenant whose AC was out. I called them and even though I used to have an account with them,…read morethey closed it and would not talk to me about getting the part until I opened an account. Problem was it was Friday and they couldn't tell me how long it would take to get a new account. I felt as if they were trained to say no. Maybe it was Friday afternoon and they didn't want to be bothered, I don't know.

Worst customer service ever. They treat you like they are doing you a favor for shopping there…read more Terrible attitudes from everybody. If they see you walk in, they pick up the phone. I'd rather lick my own asshole than shop there.

Every time I go to this True Value, I experience a novel…read more type of incompetence and disgracefully poor customer service by staff and management. I can experience the same poor customer service, but cheaper prices and, honestly, better customer service policies at Home Depot or Lowes.

Never seen a less organized poorly managed store. The owner is out of touch and constantly…read moredisrespects staff and occasionally customers.

This hardware store has it all! My family has been using Big John's in Cedaredge for years now for…read moretwo reasons: 1) knowledgeable, friendly staff; and 2) they have always had great variety and selection at very reasonable prices. We have depended on Big John's for paint, electrical, plumbing, patio furniture, propane, home and auto cleaning supplies. The store's holiday supplies are second to none too! Thank you Big John's for all you do.

Always have what I need, answer the phone without a computer!read more

Delivery has been backed up since COVID. They are friendly, knowledgeable, and patient. Love…read moretheir store.

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