Yes, Ace is the Place! I have had the opportunity to spend a lot of time at Ace in Delta. Their…read morestaff is not only friendly, but dedicated to their jobs. They never stand idle - if there is no customer at the time, they straighten displays, sweep the floor, whatever it takes! The owners of Ace are quietly community minded. They belong to service organizations which serve the needs of the citizens. Many of their employees have been there for several years, which speaks highly of the owners.

The Delta Ace Hardware store is the perfect place to shop for your home, yard, or any of your daily…read moreneeds and wants! The staff is great- so knowledgeable and friendly, and are always hard at work if not helping a customer. It's always a pleasure to shop here!!

I made the mistake of packing the incredible shedding sweater for our vacation in New Mexico and…read moreColorado. As we drove from Taos to Ouray, the blue fuzz took over. It was on the car rug. It was on my leggings. It had attached itself to my seatbelt. And of course, I forgot to pack a lint roller. Determined to rid myself of the blue menace, I walked into the Ace Hardware store on Main Street and asked the friendly clerk behind the desk if they had a lint roller. The clerk told me exactly where to find it. With the roller in hand , I thanked the clerk and was on my way. Ace is the place with the friendly hardware folks! If I lived in Ouray, I would probably be in that store at least once a week because of how organized it was and how friendly the clerk was.

I just called to find out if Timberline Ace Hardware carries a detergent for down jackets. And, yes…read morethey do! It took me 2 minutes to find out, the new employee quickly found the answer for me. The local ski shops are out of it, but ACE has it. In some 20 plus years I pop in there from time to time 99% of the time they have just what I need. And employees are always upbeat. We are so lucky to have this store in this town where service stores are far and between.

This hardware store is great! The employees are all there to help. They don't take BS from rude…read morepeople or city slickers which is a bonus for this down to earth, honest, and welcoming store. They have all of the service, respect, and individual nuts, bolts, screws, etc. that Home Depot does not, and will never have. Highly recommend for all of your projects.

I had about 10 bolts. I had all of the sizes oh the envelope I took to the cashier's dest and he…read morelooked at it and said I need prices like I was stupid. To say the least I told him if had had to do his job he could keep the bolts. He was rude this is why I hate to go in there. While I was looking for the bolts some young man that works there came up and said excuse me and wanted right where I was looking for the items I needed. Just another rude Ace employe.

Nice folks that understand customer service in a tourist based town…read more Hardware stores are always cool.

Awful customer service. The man at the counter argued with me over advertised pricing. He said he…read morewasn't aware of the ad and did not honor the ad. No way to treat a local. I will not be going back and I am spreading the word.

Locally owned and operated store!…read more A wide variety of items to choose from home owners need for all their maintenance at reasonable prices. They also have exceptional quality knowledgeable service. I have shopped here for years and have always enjoyed the experience.

Some of the staff are very helpful, However they are just fake and talk shit when they think you're…read moreout of ear shot. Owners are a joke and lack the morals to lead a great staff. Never trust anything you are told get it in writing whether you are customer or employee!

I have been here a handful of times over the past year. I have found the people working here to be…read moremore helpful and polite than the other place in Ridgway. The only drawback is that a small hardware store lacks what can be found at HD, but this store is very convenient.

I rarely leave negative reviews, but my experience here was unacceptable…read more When I picked up a U-Haul trailer, Steve blew cigarette smoke directly in my face. I politely asked him not to, and he laughed. When I returned the trailer, I was unhooking the safety chains at the designated return area. Steve came out onto the balcony, started yelling at me, called me a "f***** Cu**," and threatened to charge me additional fees. I've worked with countless businesses while traveling full-time across the country, and I've never been spoken to like that by a customer-facing employee. Equipment was fine. The customer service was one of the most unprofessional interactions I've had. I won't be renting U-Haul equipment from this location again.

This place rocks, has so much more than i would expect, often times their busy but manage it super…read morewell.

Ace is awesome....friendly service and they have everything! Needed a broom and a small battery for…read morekey fob remote...they had it !

Horrible ownership, I was an assistant manager for around 2 1/2 years, and fired due to Kristi St…read more Clair who was an inexperienced manager of the field of work. There is no HR department, otherwise I would have never been fired, along with Tony Wells who built the company over 43 years. Greedy owners who bought a company almost 2 million dollars in debt, then took a 5 million dollar loan to buy a house instead of making sure the business was running correctly. You want to know? Oh yes I have all the evidence. Disgusting owners, who even fired the person who built the business. They are lucky to have this location because its a gold mine. As owners, and management, I give the worst reviews for what they have done to myself, and others.

John and his staff are always pleasant. Always helpful. And they have an amazing selection of…read moreitems. It's nice to have such a great hardware store in a little mountain town.