Awful customer service. The man at the counter argued with me over advertised pricing. He said he…read morewasn't aware of the ad and did not honor the ad. No way to treat a local. I will not be going back and I am spreading the word.

Nice folks that understand customer service in a tourist based town…read more Hardware stores are always cool.

I made the mistake of packing the incredible shedding sweater for our vacation in New Mexico and…read moreColorado. As we drove from Taos to Ouray, the blue fuzz took over. It was on the car rug. It was on my leggings. It had attached itself to my seatbelt. And of course, I forgot to pack a lint roller. Determined to rid myself of the blue menace, I walked into the Ace Hardware store on Main Street and asked the friendly clerk behind the desk if they had a lint roller. The clerk told me exactly where to find it. With the roller in hand , I thanked the clerk and was on my way. Ace is the place with the friendly hardware folks! If I lived in Ouray, I would probably be in that store at least once a week because of how organized it was and how friendly the clerk was.

I just called to find out if Timberline Ace Hardware carries a detergent for down jackets. And, yes…read morethey do! It took me 2 minutes to find out, the new employee quickly found the answer for me. The local ski shops are out of it, but ACE has it. In some 20 plus years I pop in there from time to time 99% of the time they have just what I need. And employees are always upbeat. We are so lucky to have this store in this town where service stores are far and between.

Locally owned and operated store!…read more A wide variety of items to choose from home owners need for all their maintenance at reasonable prices. They also have exceptional quality knowledgeable service. I have shopped here for years and have always enjoyed the experience.

Some of the staff are very helpful, However they are just fake and talk shit when they think you're…read moreout of ear shot. Owners are a joke and lack the morals to lead a great staff. Never trust anything you are told get it in writing whether you are customer or employee!

incredible store.. great selection.. they seem to have everything you might need, which is good…read morebecause Durango is an hour away

Small Store but fully stocked. If you cannot find it here then you probably don't need it.read more

I'm not sure who the people are dealing with, and I can tell you that another home depot is far…read moreworse in another state to compare it to(I was born here) but I have had nothing but positive experiences there! Everyone has seemed very helpful to me and I believe that they try hard to get you what you need. Not related to anyone working there btw.

Yes. This store pretty much sucks! They can't keep their shelves stocked with the items that are…read morepurchased most! If you have to get stuff delivered to Montrose! Montrose seems to be a geographical anomaly, two weeks from everywhere! Snarky people at the return desk! They wont give you cash back even when you pay with cash! They give you a store credit card! Over priced on everything! Price gouging is alive and well here!

The kindest man helped me put a new battery into my car key fob yesterday at this store. Today I…read morewas back buying a toaster and some mouse traps. All the gentlemen in this store were helpful and kind. So appreciated. The store appeared comprehensive and well maintained. Ace is the place-- Abel's Ace in Montrose.

If you're looking for a reliable place to rent party equipment on the Western Slope, look no…read morefarther than Montrose. I am extremely satisfied with how Park Avenue Parties helped my wedding in Ouray come together! Chris and Celeste were both undisputedly organized and competent in their jobs, helping us feel reassured and outlining what we'd need to successfully pull off the event. I was pleased with the selection and options they had in tablecloths, napkins, table sizes, chairs, etc, and we ended up choosing some beautiful combinations. The event was on a Saturday: they delivered Friday morning as promised with everything we needed, and it was all set up by 1PM. Celeste and her team hung all 63 our Japanese lanterns and 6 parasols on the tent ceiling and showed me how the lantern LED system and remote worked - it was GORGEOUS. Our credit card was charged that same day and we didn't need to worry about payment on the day of the wedding. Park Ave is very reasonably priced and has a great reservations & contracts system that made things easy to change. As we were doing all the planning long-distance (we live on the Front Range), Chris and Celeste were both also very nice and patient whenever we stopped by in person a couple times to discuss final decisions. Their e-mail response time was always within 24 business hours, and it was easy to get ahold of them on the phone. If you're holding a large party in the area, give them a call!

This hardware store is great! The employees are all there to help. They don't take BS from rude…read morepeople or city slickers which is a bonus for this down to earth, honest, and welcoming store. They have all of the service, respect, and individual nuts, bolts, screws, etc. that Home Depot does not, and will never have. Highly recommend for all of your projects.

Been shopping here since to '80s, NOT shopping here again! Some old woman clerk just got…read moredisrespectful and nasty with me when I tried to exchange a bad plumbing part! Don't need the attitude or the smart mouth lip, say goodbye to a 40 year customer!

The ultimate small town hardware/feed store. Owners Jim and Linda Link are as good as it gets…read more The staff are mostly farmers or ranchers who know their stuff. Even if you don't need anything, if you're in Paonia, you almost have to stop by and check it out!