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    Adjewelation Jewelry

    3.4 (5 reviews)
    Open 9:30 am - 6:00 pm

    Services - Adjewelation Jewelry

    Jewelry repair

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    7 years ago

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    7 years ago

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    10 years ago

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    Brian L.

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    8 years ago

    Very unprofessional, terrible customer service, and over charges elderly people who they think won't notice.

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    10 years ago

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    Ouray Silversmiths - Blue Sky Titanium Mountain Ring with Sterling Silver Mountains

    Ouray Silversmiths

    (4 reviews)

    $$

    My fiance and I picked out an engagement ring to reflect our love of the San Juan mountains and who…read morebetter to have it designed by than Ouray Silversmiths? Unfortunately, after only a couple of weeks of wearing it the layers of 14k gold started separating and falling apart. Ouray Silversmiths asked us to send the ring back and took full responsibility for the failures of the ring but refuse to give us a refund. They now have the flawed ring and over $1500 from us while they hide behind the excuse of "no refunds for custom work" - even if the work results in a ring that isn't fit for purpose and left lacerations on my fiance's finger. Update - the jewelers "reasonable measures" at resolving this were to 'fix' the ring after we'd asked for a refund and then try and bully us into taking it back, which given the pictures they shared (see below) to prove that it was fixed, they didn't even do correctly - not really reasonable for a engagement ring that should last a lifetime and didn't even make it a month. Over a year later and still no resolution - although the owner and his friends do spend plenty of time trying to silence any negative reviews of this business - this review probably won't last long!

    My fiance and I picked out an engagement ring to reflect our love of the San Juan mountains and who…read morebetter to have it designed by than Ouray Silversmiths? Unfortunately, after only a couple of weeks of wearing it the layers of 14k gold started separating and falling apart. Ouray Silversmiths asked us to send the ring back and took full responsibility for the failures of the ring but refuse to give us a refund. They now have the flawed ring and over $1500 from us while they hide behind the excuse of "no refunds for custom work" - even if the work results in a ring that isn't fit for purpose and left lacerations on my fiance's finger. Update - the jewelers "reasonable measures" at resolving this were to 'fix' the ring after we'd asked for a refund and then try and bully us into taking it back, which given the pictures they shared (see below) to prove that it was fixed, they didn't even do correctly - not really reasonable for a engagement ring that should last a lifetime and didn't even make it a month. Over a year later and still no resolution - although the owner and his friends do spend plenty of time trying to silence any negative reviews of this business - this review probably won't last long!

    Adjewelation Jewelry - jewelryrepair - Updated May 2026

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