My fiance and I picked out an engagement ring to reflect our love of the San Juan mountains and who…read morebetter to have it designed by than Ouray Silversmiths? Unfortunately, after only a couple of weeks of wearing it the layers of 14k gold started separating and falling apart. Ouray Silversmiths asked us to send the ring back and took full responsibility for the failures of the ring but refuse to give us a refund. They now have the flawed ring and over $1500 from us while they hide behind the excuse of "no refunds for custom work" - even if the work results in a ring that isn't fit for purpose and left lacerations on my fiance's finger. Update - the jewelers "reasonable measures" at resolving this were to 'fix' the ring after we'd asked for a refund and then try and bully us into taking it back, which given the pictures they shared (see below) to prove that it was fixed, they didn't even do correctly - not really reasonable for a engagement ring that should last a lifetime and didn't even make it a month. Over a year later and still no resolution - although the owner and his friends do spend plenty of time trying to silence any negative reviews of this business - this review probably won't last long!

My fiance and I picked out an engagement ring to reflect our love of the San Juan mountains and who…read morebetter to have it designed by than Ouray Silversmiths? Unfortunately, after only a couple of weeks of wearing it the layers of 14k gold started separating and falling apart. Ouray Silversmiths asked us to send the ring back and took full responsibility for the failures of the ring but refuse to give us a refund. They now have the flawed ring and over $1500 from us while they hide behind the excuse of "no refunds for custom work" - even if the work results in a ring that isn't fit for purpose and left lacerations on my fiance's finger. Update - the jewelers "reasonable measures" at resolving this were to 'fix' the ring after we'd asked for a refund and then try and bully us into taking it back, which given the pictures they shared (see below) to prove that it was fixed, they didn't even do correctly - not really reasonable for a engagement ring that should last a lifetime and didn't even make it a month. Over a year later and still no resolution - although the owner and his friends do spend plenty of time trying to silence any negative reviews of this business - this review probably won't last long!

I sold my husbands coin collection here and he paid more than any other shop offered. My husband…read morehad started his collection when he was a LITTLE KID. I do not think that I could have been treated any better. Thanks

Best shop in Montrose for handmade gifts made by local artists. It is staffed by the artists…read morethemselves so you can talk to them about their products and everyone is so friendly.

We stopped here during a girls day of vacation fun after dining across the street at Vine for…read morelunch. It's staffed by the artists who exhibit here, so very friendly, personal and informative service. The art and artisanal items are genuinely local and absolutely lovely. We picked up some silver jewelry, a wooden bowl, a watercolor, and some local jelly. You can find a bit of everything, but pay special note to the amazing wooden toys and collectible figurines created by a local gentleman - truly charming.

I used to take Mike's calls at Rio Grande. He was a dear friend even though I only knew him on the…read morephone. Hope you are well Mike! Karen

Hi Mike we met a long time ago in Norwood you were in the book shop i think …read more You gave me an Ancient Indian Arrow Head .Which i have mounted in silver for a bolo .Also told us where to camp down by the river just outside Norwood send e-mail address & will send Photo it looks Brilliant all the best Alan Hall

Been promised 4 different dates now that my ring would be repaired! Still no ring and only excuses…read more Do Not do business with this store.

From Mr and Mrs Otero -- Otero Jewelers was opened in 1978…read more It was a great business for us and our customers. We sold the business in 2008. The new owner ran into a difficult economy and did not have the same business ethics as we did. We are sorry to hear of that bad review. It is not the history, our customers enjoyed with us for 30 years. The store is now under a liquidation sale. From the bottom of our hearts Mr and Mrs Otero

Great shop. The owner helped me pick out a few items and was very friendly. Good selection of nice…read moreclothes, jewelry and accessories.

I love shopping at SheShe. Everyone is so nice, and helpful! I've never had a bad experience and…read morewill continue to shop there. You must visit SheShe!

Havent lived in Montrose for very long, and was missing having some boutiques to shop in. I was…read moredriving and looked up and spotted Luxe Designs! Yes, i did buy some things and they are super cute!! And the bonus is, i made some Christian friends! If you havent been in, you should definitely check it out. Clothes, jewelry, shoes, purses, and they even fit my xl size. Will be back for sure!