My first visit here was a very good experience. The staff was very friendly and helpful directing…read moreme to the products I wanted and assisting with lumber selection. This is how a business is successful. Thank you guys!

They have everything construction related and readily available to offer great customer service.read more

Ace is awesome....friendly service and they have everything! Needed a broom and a small battery for…read morekey fob remote...they had it !

This place rocks, has so much more than i would expect, often times their busy but manage it super…read morewell.

Horrible ownership, I was an assistant manager for around 2 1/2 years, and fired due to Kristi St…read more Clair who was an inexperienced manager of the field of work. There is no HR department, otherwise I would have never been fired, along with Tony Wells who built the company over 43 years. Greedy owners who bought a company almost 2 million dollars in debt, then took a 5 million dollar loan to buy a house instead of making sure the business was running correctly. You want to know? Oh yes I have all the evidence. Disgusting owners, who even fired the person who built the business. They are lucky to have this location because its a gold mine. As owners, and management, I give the worst reviews for what they have done to myself, and others.

John and his staff are always pleasant. Always helpful. And they have an amazing selection of…read moreitems. It's nice to have such a great hardware store in a little mountain town.

Complete selection of hardware, locally optimized seeds and basic general store selections. My…read moreexperience is that the staff is helpful until customers meet their needs, competent and patient. This store is a standout even hy Ace Hardware standards! They are also supportive of other community organizations, à business-citizen worth patronizing! Selection, service, connection all without peer!

I've been purchasing items from this store for 4 years; I am a loyal customer. I bought a product…read morerecently that was ineffective. I didn't use more for concern it would not be returnable. I brought it back to return and to try something else. It was not a large purchase or expensive item, but I don't see a point in continuing to use something that isn't working as intended. I am very disappointed that they did not attempt to work with me at all. The advice was to use more of the product and " maybe " it will work. despite having limited options in our area I will no longer return to this store as who wants to give their business to a store that doesn't treat you with respect and appreciate your business .

Nice folks that understand customer service in a tourist based town…read more Hardware stores are always cool.

I didn't like the reception we both got today buying a few items in their store. Perhaps their…read moregoldfish just died. Maybe they didn't get their monthly check on time or didn't appreciate people wearing masks because of the pandemic. I appreciate appreciation for our patronage... can always drive to Ridgeway....

The kindest man helped me put a new battery into my car key fob yesterday at this store. Today I…read morewas back buying a toaster and some mouse traps. All the gentlemen in this store were helpful and kind. So appreciated. The store appeared comprehensive and well maintained. Ace is the place-- Abel's Ace in Montrose.

If you're looking for a reliable place to rent party equipment on the Western Slope, look no…read morefarther than Montrose. I am extremely satisfied with how Park Avenue Parties helped my wedding in Ouray come together! Chris and Celeste were both undisputedly organized and competent in their jobs, helping us feel reassured and outlining what we'd need to successfully pull off the event. I was pleased with the selection and options they had in tablecloths, napkins, table sizes, chairs, etc, and we ended up choosing some beautiful combinations. The event was on a Saturday: they delivered Friday morning as promised with everything we needed, and it was all set up by 1PM. Celeste and her team hung all 63 our Japanese lanterns and 6 parasols on the tent ceiling and showed me how the lantern LED system and remote worked - it was GORGEOUS. Our credit card was charged that same day and we didn't need to worry about payment on the day of the wedding. Park Ave is very reasonably priced and has a great reservations & contracts system that made things easy to change. As we were doing all the planning long-distance (we live on the Front Range), Chris and Celeste were both also very nice and patient whenever we stopped by in person a couple times to discuss final decisions. Their e-mail response time was always within 24 business hours, and it was easy to get ahold of them on the phone. If you're holding a large party in the area, give them a call!

I made the mistake of packing the incredible shedding sweater for our vacation in New Mexico and…read moreColorado. As we drove from Taos to Ouray, the blue fuzz took over. It was on the car rug. It was on my leggings. It had attached itself to my seatbelt. And of course, I forgot to pack a lint roller. Determined to rid myself of the blue menace, I walked into the Ace Hardware store on Main Street and asked the friendly clerk behind the desk if they had a lint roller. The clerk told me exactly where to find it. With the roller in hand , I thanked the clerk and was on my way. Ace is the place with the friendly hardware folks! If I lived in Ouray, I would probably be in that store at least once a week because of how organized it was and how friendly the clerk was.

I just called to find out if Timberline Ace Hardware carries a detergent for down jackets. And, yes…read morethey do! It took me 2 minutes to find out, the new employee quickly found the answer for me. The local ski shops are out of it, but ACE has it. In some 20 plus years I pop in there from time to time 99% of the time they have just what I need. And employees are always upbeat. We are so lucky to have this store in this town where service stores are far and between.

The ultimate small town hardware/feed store. Owners Jim and Linda Link are as good as it gets…read more The staff are mostly farmers or ranchers who know their stuff. Even if you don't need anything, if you're in Paonia, you almost have to stop by and check it out!