It's always a good feeling when you're buying a large purchase to trust in that company or brand a…read more100%! Especially these days; I'm very thankful to relax in my spa and have actually bought it from someone local ...that is actually family owned. So much comes into play when you are considering buying a spa -- ex. are they are close by so if I have problems will they come to my rescue.. will they give me answers before I even have to ask -such as how to care for, test, clean my spa.. ect.. Also, if you see something you would like and they don't have it they will do their best to figure it out for you! I truly am honored to know them and I'm truly honored to say this is the best place you could go ..stop looking ..and go get that spa and start enjoying your life whenever you have some free time!!! I'm telling you from experience. I put it off too long and this is the place just to pamper yourself a little bit! And believe me I don't usually write reviews so I believe in their product and service and so will you!

We purchased a Swim Spa from Family Time Spas about 8 months ago and have had nothing but positive…read moreexperiences. From the sales person we bought it from to the crew that installed it to the follow products we purchase at the store. Both of my boys were a little nervous around the water and have become more acclimated to the water. My youngest learned the basics of swimming in the pool. I highly recommend working with the crew at family Time Spas.

Our family arranged, last fall, to have some repairs and upgrades to our pool this spring. Called…read moreand set an appointment early spring and they never showed. Called to find out what happened and reschedule and they said they would check it out and get back to us. A month later, crickets. Not a very professional organization and we were probably lucky in the long run.

From the owner: Construction of in-ground vinyl and fiberglass pools, liner and cover replacements, equipment…read morerepair and replacements, pool opening and closings, water testing and chemicals.

Desert Oasis Spas & Pools are amazing if I could give 10 Stars I definitely would I recommend them…read moreif you're looking for a hot tub or pool! it started with sales team and management down to the team that sets them up, everyone was amazing!! Did we shop around of course we did, but we came right back because of the service and the price was the best in town and we didn't feel pressured to buy anything! Thank you for being so AMAZING!

If I could give this place zero stars I would. We bought our hot tub in 2020 and started having…read moreissues with it in 2021. We have contacted this place numerous times in the past few months regarding repairs under our warranty and they keep telling us they will call us back, get something scheduled, etc. and then we never hear from them. I honestly think they are avoiding us on purpose. The communication is horrible. If you buy a hot tub from them fully expect that your warranty will be disregarded.

great service - from sales to instalation and maintance - love them!!! highly recomendread more

From installation to service this is the way to go. I shopped around on the western slopes and not…read moreonly were they fair pricing, overall the best customer service and communication experience. I ordered the spa and did the pad myself. They showed up and did a quick install. After three months we had mouse chew one of the water lines. Note* add some nice deterrents around the hot tub as they like the warmth in the winters. Anyways, Austin and the team were very quick to take my call, and follow up on my issue with a quick service call. I'm big on customer service and this is why I'm rating them 5 stars! Would definitely recommend using them.

The Ajax people have helped us for years. They are prompt, responsive, knowledgeable and friendly!…read more They also carry an impressive line of spas and have a very nice showroom. We highly recommend them!

I am a disabled fire fighter from here in the valley and was really in need of a hot tub to keep…read moremoving due to a muscle disease that's racking my body. Ajax help me from start to finish. Everyone there is professional, courteous, and compassionate towards your needs. Thank you, everybody.

Didnt realize they were still servicing it because it was so dirty .. Had not been used in months…read morebut was turning green so I personally changed it. Had a beehive which was able to nest there while they claimed to be servicing it. Allen there said i should pay anyway because the service person noted it was green. I would say what i had hoped for .. but their lack acceptance of a problem is amazing. Would seek an alternative.

From the owner: Colorado Pool + Spa Scapes provides quality hot tubs, swimming pools, spas, and water feature…read moredesign, construction, sales, repair, renovation, service, and maintenance for both residential and commercial applications. We serve the entire western slope of Colorado including Aspen, Vail, Telluride, Durango, Grand Junction, Steamboat Springs, Breckenridge, Parachute, Crested Butte, Glenwood Springs, and all points in between.Call or stop by our showroom, today!

This is the easiest and best way to choose, buy, install your spa. The owners are family and have…read morebeen in the Valley for over 30 years. Their employees are personable and efficient. Everybody there greets you with with a smile and super friendly. You won't be disappointed. Enjoy your new life with one of their spas.

Had to go to their store on a Saturday morning with hopes they might have a one off part to stop a…read moreleak in my hot tub. Jake was very helpful and was able to find the part and just like that up and running Thanks!!

Paul and his team are amazing! The guys in the field are very accommodating and helpful. They have…read morebeen out to the house on a couple of occasions, one to deliver and install, another to move the tub so I could pour an new patio and the last to move the tub back and wire it up. Every time they have been very professional. These guys are good! They have all given me their personal number just incase something comes up. I highly recommend Hot Water Production. Paul, thank you! You and your team always seem to go above and beyond.

I helped an elderly lady pick out a new hot tub from this store. She also purchased a handrail to…read morego with it. She paid the full amount. The tub was delivered and installed. BUT the chemical package was incomplete, the handrail was not delivered and installed, nor was the water treated by the workers as promised. The lady was assured the handrail would be deivered and installed and the water would be treated and checked. Workers have failed to show on the days promised. Seems this store when they receive their money could care less if the job is complete. If you buy from this store, be sure the job is complete before you pay them.

I needed a replacement for a security light, and an employee on the floor (Chase, I think) was very…read morehelpful. He answered a couple of my questions, left me to ponder (as requested) , and then came back by to check on me. I bombarded him with more questions (electrical novice here) and he spent a good 15 minutes helping me understand how to install it. I left with the confidence to do so; very different than how I walked in the door. Excellent customer service - even for this old gal's small purchase. Kudos to Chase!

Picked up about 60 big retaining wall bricks and was loading them into the truck, John out doing…read morecart returns saw me working and stopped over to offer assistance, was super nice, helped me load the bricks and then took my cart back. Thanks man great job!