I'm leaving a 2-star review because my experience at this shop was very disappointing and…read moreconcerning. I brought in a non-working PC that we had been working on, along with some extra parts I had on the side. The technician asked to look at the extra components, and I agreed. While he was handling them, he used sleight of hand to take the most valuable part--the CPU--without paying for it or acknowledging it. On top of that, he also appeared to be trying to hide the box containing the rest of my parts among his own equipment, seemingly hoping I wouldn't notice. I had to stay alert just to make sure I left with what was mine. My biggest issue is trust. If you're running a business, you cannot be taking items from customers and pretending you're not interested just to keep them. That's not just unprofessional--it's dishonest. Additionally, the pricing for simple work felt excessive. I strongly recommend others to be very cautious of your valuables if you choose to come here. (Not recommended) but as an official customer , i will warn others and be fair to the community by telling them what experience I had myself. Whats fair is fair. I Will remove all feedback as soon as issues result. All please ask for is my intel i5 CPU back. It had a lot sentimental value to me, as it was my first build. Hope this helps anybody that reads

On this valentines Day I had to deal with a broken iPhone 15 Pro Max back screen. Angel the owner…read moreof EP Electrocenter is an extremely gifted electronic wizard. He specializes in repairing iPhones, computers and game consoles. Many other shops in El Paso refer jobs to him as he is a trusted true expert. My experience with this shop has been very positive with a can-do attitude and a keen ability to repair and upgrade computers and fix all the problems you can imagine with iPhones. This is definitely the place to go in El Paso for all electronics fixes!

Verizon is a great place to have all your phone issues addressed quickly and efficiently…read more I ported my late father's decades-old landline to my cellphone (I'm sentimental that way) and Verizon made it happen without a problem whatsoever. I never hesitate to go to the Verizon store!

Louis is such a treasure. Knowledgeable, friendly, direct, all that stuff an employer would look…read morefor in an employee that deserves a raise and promotion. I will actively pursue him to work for my company so y'all better work to keep him!! This place has a great location and nice unobtrusive music and noise level. Its my new home store!

Well, we were very impressed with Scott Lujan's customer service. He went above and beyond helping…read moreus find the products that we needed and answering all our questions.

This is my go to place for all my electronic purchases. I recently acquired a 75 inch Samsung that…read morewas installed by Geek Squad and had from the get go some technical issues. The images would suddenly disappear and a white background with a line would show up. After two weeks, you normally cannot return the product and need to contact Samsung directly. I went to the store and they help me selecting a new TV and arrange a replacement. No question asked just a dedicated focus on services. I really recommend the Total package which is always really helpful. The also credit me for the install. This is great service and definitely great value! Best Buy stay behind their product and services!

Freaking amazing that they carry TCG now. literally amazing haha! I bought the hobbit collector…read moreboosters here and at an amazing price!!!

Dropped off my Xbox Elite Series 2 controller in January for repair. For months I got weekly (then…read morebi-weekly, then monthly) calls saying they still hadn't started on it and asking if I wanted to pick it up. I own multiple controllers and wasn't in a rush, so I left it. Calls eventually stopped. At the 6-month mark I went in. They told me they had thrown it away "because it had been so long." An employee then offered a different controller and tried to charge me $20 "for the part." When I pointed out they never worked on mine, the story changed to "we have to replace it since we threw yours out." After I asked to speak to a manager, she suddenly said she could just give it to me. I left with a basic controller. The one I dropped off came with its full case. This place lost my property, never repaired it, tried to charge me for their mistake, and returned an incomplete replacement. Extremely poorly run.

If I could give them 0 stars I would. Went there because I switched to Spectrum from T-Mobile for…read morethe price. On the phone they told me I could trade in our old phones for new ones and give to the store to get them. Long wait. Waited more than an hour then "Maria" comes over and asks how she could help us. I told her what the lady on the phone told us. She said we couldn't pick up phones there. I think we could but I think Maria doesn't know how to solve problems and help customers. By the way, Maria doesn't have a last name, or at least she didn't want to give it to us. Biggest waste of time. Extremely bad customer service. I hope it's not indicative of all Spectrum. Will have to fix problem by phone.

This place is a joke..you have workers standing around..I came in 4 people infront of me..its been…read more34 minutes and I'm still 2 away. All I want to do is give them back their equipment. Poor customer service

Scammers. They made me pay up front, were aware that I was in town for a limited amount of time for…read morethe purpose of burying my father, and chose to take advantage. I went to replace my phone's cracked screen, they didn't have the screen in stock so they had to order it; the one they received for my phone was allegedly defective and they offered a refund or for them to order another one which would arrive after I returned home. I asked for a refund, I was told I would receive one. Weeks later and multiple texts assuring me it was sent through Zelle and I would receive it within 1-3 business days (3rd time I was told that, they added they "guarantee" I would receive it), I still haven't received my refund.

don't go here ever in a 100 years plz don't I'm looking out for y'all away ways first of all they…read moredropped my phone in FORNT OF ME LIKE WHO EVEN DOES THAT.

The place is clean and accessible. Service is subpar. When everything is going well or you are…read morebuying a new product, the service reps are nice and helpful, but when you are having issues with your account or with your device, you are met with a cold shoulder and with a dismissive attitude of "im just a guy/girl that works here, dont come to me for solutions." On top of that, there is a very unprofessional attitude. In one particular instance, I had an issue with one of my accounts where I was being suddenly overcharged. When I inquired the rep at the store, they were unable to explain the sudden charge and offered to switch to another plan promising that this time around, they would not change the rate (although from previous experience I could tell that was an empty promise). When I explained to the employee that I just wanted to understand why I was suddenly changed of plans without my consent and what guarantee I could have that the same wouldnt happen again if I were to switch to this newly proposed plan, the employee turned defensive and completelly dismissive, giving me the customer care number and promptly turning to scroll through instagram in their own cellphone. After a couple of minutes of me waiting to talk over the phone to a customer rep, the employee called their friend/relative and starting having a very loud conversation right in front of me, about their personal affairs, while I was there waiting to get my account issues sorted out. After that, whenever I would ask the employee a question, the answer would be short, cold, dismissive and a little aggressive, showing a slight hint of what I thought was resentment or a cold shoulder. I got very upset about the demeanor the employee assumed and promptly left the store to sort out my account issue elsewhere. Extremelly unprofessional behaviour that completelly changed my perception of cricket as a company and their services. I would avoid this location if possible.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our El Paso store today.

Andrew was such an amazing help fixed my phone in no time such an person! Thank you for your help…read morewill comeback in the future

Came to find the net gear myfi and phone 12, Donte the salesman was so helpful and kind, helped us…read moreget everything we needed, if your looking for great service and attention to detail, come and see Donte, so happy we did!!