Well, we were very impressed with Scott Lujan's customer service. He went above and beyond helping…read moreus find the products that we needed and answering all our questions.

This is my go to place for all my electronic purchases. I recently acquired a 75 inch Samsung that…read morewas installed by Geek Squad and had from the get go some technical issues. The images would suddenly disappear and a white background with a line would show up. After two weeks, you normally cannot return the product and need to contact Samsung directly. I went to the store and they help me selecting a new TV and arrange a replacement. No question asked just a dedicated focus on services. I really recommend the Total package which is always really helpful. The also credit me for the install. This is great service and definitely great value! Best Buy stay behind their product and services!

My son damaged his phone and after filing a claim with Tmobile, he brought the phone here. The…read moreiPhone screen was replaced and the battery was defected so he replaced that as well. I have to say we were provided great service and recommend this place if you have an issue with your phone.

They fixed my cracked cell phone screen for free since I have insurance on my cellphone. I…read morepurchased a screen protector for like $40 or $50. I was very pleased with the service.

Andrew was such an amazing help fixed my phone in no time such an person! Thank you for your help…read morewill comeback in the future

Came to find the net gear myfi and phone 12, Donte the salesman was so helpful and kind, helped us…read moreget everything we needed, if your looking for great service and attention to detail, come and see Donte, so happy we did!!

He fixed two iPads for us. I've gotta bring one back that doesn't quite work as well as I thought…read moreit should but he was kind nice thoughtful and he did the work. I don't have any complaints. It's expensive but so is everywhere else.

Very knowledgeable employee. He fixed my phone quickly. Very reasonable pricing. Need to keep them…read morein business.

If I could give them 0 stars I would. Went there because I switched to Spectrum from T-Mobile for…read morethe price. On the phone they told me I could trade in our old phones for new ones and give to the store to get them. Long wait. Waited more than an hour then "Maria" comes over and asks how she could help us. I told her what the lady on the phone told us. She said we couldn't pick up phones there. I think we could but I think Maria doesn't know how to solve problems and help customers. By the way, Maria doesn't have a last name, or at least she didn't want to give it to us. Biggest waste of time. Extremely bad customer service. I hope it's not indicative of all Spectrum. Will have to fix problem by phone.

This place is a joke..you have workers standing around..I came in 4 people infront of me..its been…read more34 minutes and I'm still 2 away. All I want to do is give them back their equipment. Poor customer service

We stopped in today for new phones. Both phones were under warranty so the phones will be replaced…read morewith a small fee. Service was great despite a small wait.

From the owner: Visit the T-Mobile store in El Paso and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 7631 N Mesa St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Scammers. They made me pay up front, were aware that I was in town for a limited amount of time for…read morethe purpose of burying my father, and chose to take advantage. I went to replace my phone's cracked screen, they didn't have the screen in stock so they had to order it; the one they received for my phone was allegedly defective and they offered a refund or for them to order another one which would arrive after I returned home. I asked for a refund, I was told I would receive one. Weeks later and multiple texts assuring me it was sent through Zelle and I would receive it within 1-3 business days (3rd time I was told that, they added they "guarantee" I would receive it), I still haven't received my refund.

don't go here ever in a 100 years plz don't I'm looking out for y'all away ways first of all they…read moredropped my phone in FORNT OF ME LIKE WHO EVEN DOES THAT.

I've never had issues with media exchange until now. We bought a phone from them in July. My…read moredaughter's phone screen cracked. We went to get it repaired and were told that the screen was very low quality, it was the wrong screen, it was installed wrong, there was internal water damage and there were still payments pending from previous owner. I am very upset that media exchange decided to sell such a horrible product. I will never buy from them again.

If you're lookin to sell old video game consoles or phones or looking for a good price on used this…read moreplace has that. Better prices by far than going to a pawn shop. Great prices on phones accessories as well. Recommend checking this spot out.