Well, we were very impressed with Scott Lujan's customer service. He went above and beyond helping…read moreus find the products that we needed and answering all our questions.

This is my go to place for all my electronic purchases. I recently acquired a 75 inch Samsung that…read morewas installed by Geek Squad and had from the get go some technical issues. The images would suddenly disappear and a white background with a line would show up. After two weeks, you normally cannot return the product and need to contact Samsung directly. I went to the store and they help me selecting a new TV and arrange a replacement. No question asked just a dedicated focus on services. I really recommend the Total package which is always really helpful. The also credit me for the install. This is great service and definitely great value! Best Buy stay behind their product and services!

Verizon is a great place to have all your phone issues addressed quickly and efficiently…read more I ported my late father's decades-old landline to my cellphone (I'm sentimental that way) and Verizon made it happen without a problem whatsoever. I never hesitate to go to the Verizon store!

Louis is such a treasure. Knowledgeable, friendly, direct, all that stuff an employer would look…read morefor in an employee that deserves a raise and promotion. I will actively pursue him to work for my company so y'all better work to keep him!! This place has a great location and nice unobtrusive music and noise level. Its my new home store!

If you're lookin to sell old video game consoles or phones or looking for a good price on used this…read moreplace has that. Better prices by far than going to a pawn shop. Great prices on phones accessories as well. Recommend checking this spot out.

Dropped off my Xbox Elite Series 2 controller in January for repair. For months I got weekly (then…read morebi-weekly, then monthly) calls saying they still hadn't started on it and asking if I wanted to pick it up. I own multiple controllers and wasn't in a rush, so I left it. Calls eventually stopped. At the 6-month mark I went in. They told me they had thrown it away "because it had been so long." An employee then offered a different controller and tried to charge me $20 "for the part." When I pointed out they never worked on mine, the story changed to "we have to replace it since we threw yours out." After I asked to speak to a manager, she suddenly said she could just give it to me. I left with a basic controller. The one I dropped off came with its full case. This place lost my property, never repaired it, tried to charge me for their mistake, and returned an incomplete replacement. Extremely poorly run.

Eric G is the best he goes above and beyond for his customers gave us amazing service!! I was…read morehaving trouble with the insurance and he went on the call with me and helped me through the whole process even when they were telling us non existent policy he fought and made sure we got the insurance repair

Esmo was very rude. He was more interested in helping another customer instead up supporting my…read more husband & helping him get his phone up & running & help w his Gmail password to recover acct & other email accts. His screen went black & had to reset back to factory setting. Emotional said he probably did something wrong. He just bought the phone a couple of months ago. I asked his associate for help since Esmo just walked away & started helping someone else & he had attitude also & said I grabbed the phone out of his hand & started being rude as well. We will never go back to that location again. Im in sales & would never treat customers the way we were treated. Since we were not buying anything, we were unimportant! There was only 1 customer waiting

If I could give them 0 stars I would. Went there because I switched to Spectrum from T-Mobile for…read morethe price. On the phone they told me I could trade in our old phones for new ones and give to the store to get them. Long wait. Waited more than an hour then "Maria" comes over and asks how she could help us. I told her what the lady on the phone told us. She said we couldn't pick up phones there. I think we could but I think Maria doesn't know how to solve problems and help customers. By the way, Maria doesn't have a last name, or at least she didn't want to give it to us. Biggest waste of time. Extremely bad customer service. I hope it's not indicative of all Spectrum. Will have to fix problem by phone.

This place is a joke..you have workers standing around..I came in 4 people infront of me..its been…read more34 minutes and I'm still 2 away. All I want to do is give them back their equipment. Poor customer service

I'm leaving a 2-star review because my experience at this shop was very disappointing and…read moreconcerning. I brought in a non-working PC that we had been working on, along with some extra parts I had on the side. The technician asked to look at the extra components, and I agreed. While he was handling them, he used sleight of hand to take the most valuable part--the CPU--without paying for it or acknowledging it. On top of that, he also appeared to be trying to hide the box containing the rest of my parts among his own equipment, seemingly hoping I wouldn't notice. I had to stay alert just to make sure I left with what was mine. My biggest issue is trust. If you're running a business, you cannot be taking items from customers and pretending you're not interested just to keep them. That's not just unprofessional--it's dishonest. Additionally, the pricing for simple work felt excessive. I strongly recommend others to be very cautious of your valuables if you choose to come here. (Not recommended) but as an official customer , i will warn others and be fair to the community by telling them what experience I had myself. Whats fair is fair. I Will remove all feedback as soon as issues result. All please ask for is my intel i5 CPU back. It had a lot sentimental value to me, as it was my first build. Hope this helps anybody that reads

On this valentines Day I had to deal with a broken iPhone 15 Pro Max back screen. Angel the owner…read moreof EP Electrocenter is an extremely gifted electronic wizard. He specializes in repairing iPhones, computers and game consoles. Many other shops in El Paso refer jobs to him as he is a trusted true expert. My experience with this shop has been very positive with a can-do attitude and a keen ability to repair and upgrade computers and fix all the problems you can imagine with iPhones. This is definitely the place to go in El Paso for all electronics fixes!

He fixed two iPads for us. I've gotta bring one back that doesn't quite work as well as I thought…read moreit should but he was kind nice thoughtful and he did the work. I don't have any complaints. It's expensive but so is everywhere else.

Very knowledgeable employee. He fixed my phone quickly. Very reasonable pricing. Need to keep them…read morein business.

This place is a ripoff. Like mentioned in the previous review....DO NOT GO THERE! I've heard so…read moremany bad stories about this place beside my personal experiences. First one, I took my phone for an estimate to get it fixed and it ended up they switched original parts with non-working replacement parts. Second one, my sister took her phone because it wasn't charging and they were charging $70 to fix it.... listen to this, her coworker sprayed some air duster in the connector and Voilà!.... works just fine. Don't let them take advantage of anyone. Spread the word.

This is my second time coming here and they definitely have helped me out again!! I recommend this…read moreplace 10/10, staff is very friendly and they work quickly!

We stopped in today for new phones. Both phones were under warranty so the phones will be replaced…read morewith a small fee. Service was great despite a small wait.

From the owner: Visit the T-Mobile store in El Paso and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 7631 N Mesa St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

My son damaged his phone and after filing a claim with Tmobile, he brought the phone here. The…read moreiPhone screen was replaced and the battery was defected so he replaced that as well. I have to say we were provided great service and recommend this place if you have an issue with your phone.

This place has worked on my son's iphone 3 times and the last time they worked on it, it broke the…read moresame day. Unfortunately he left for college the next day so thankfully he had a back up phone to take with him. The guy at the CPR store said my son must have dropped his iPhone several times but that wasn't true and it's not good to speculate something that you have no proof of. He said the screen was completely detached from the iPhone but it wasn't cracked or broken. It still has the same issue and the touch screen doesn't react to touch. Absolutely horrible service and a waste of almost $200. Don't waste your money or your time! Go somewhere that is Apple certified or to the Apple Store! I have never written a review on any business before this. So that is proof of how upsetting this has been for me. If you own this business, I'm sure you know who I am so you should make things right.