My visit at EP Electro center was a great experience overall. The staff was very attentive and…read morereally hit it off to a great start with a pleasant greeting by the associate Crystal . I came in to the store due to my HDMI port being broken on an Xbox series X. This was no challenge for Angel who was the main technician who was able to take apart my console and fix the issue in less than an hour, making it look like clock work. On top of the impressive work done on the console, Angel was super personable and made my decision to come here well worth it. He carried great conversation while maintaining extraordinary focus to ensure the proper instillation occurred. I was actually given additional maintenance service at little up charge which was very much appreciated. Lastly, as a traveler just visiting, this store was very courteous of my time and the turn around time was another reason why I would recommend coming here.

I'm leaving a 2-star review because my experience at this shop was very disappointing and…read moreconcerning. I brought in a non-working PC that we had been working on, along with some extra parts I had on the side. The technician asked to look at the extra components, and I agreed. While he was handling them, he used sleight of hand to take the most valuable part--the CPU--without paying for it or acknowledging it. On top of that, he also appeared to be trying to hide the box containing the rest of my parts among his own equipment, seemingly hoping I wouldn't notice. I had to stay alert just to make sure I left with what was mine. My biggest issue is trust. If you're running a business, you cannot be taking items from customers and pretending you're not interested just to keep them. That's not just unprofessional--it's dishonest. Additionally, the pricing for simple work felt excessive. I strongly recommend others to be very cautious of your valuables if you choose to come here. (Not recommended) but as an official customer , i will warn others and be fair to the community by telling them what experience I had myself. Whats fair is fair. I Will remove all feedback as soon as issues result. All please ask for is my intel i5 CPU back. It had a lot sentimental value to me, as it was my first build. Hope this helps anybody that reads

Worst experience ever, treated very poorly by Danny chavez. He was rude, condescending, and truly a…read morejerk on how he treats customers and itnwas in front of customers.

From the owner: Visit the T-Mobile store in El Paso and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1200 Mcrae Boulevard can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

My son's iPhone battery died and the phone would boot up and die at random. We stopped by the…read moreApple store and learned it would cost over $400 to replace battery and the back of the phone. At that point getting a new phone seems a better solution. We stopped by CellTech by accident. For a small portion of that price and 15 minutes later, we walked away with a fully functional phone! I wish that we could advocate for the right to repair in this country. CellTech is a wonderful place to give your phone a second chance.

From the owner: Cheaper prices on phone repairs with quality products read more

I've never had issues with media exchange until now. We bought a phone from them in July. My…read moredaughter's phone screen cracked. We went to get it repaired and were told that the screen was very low quality, it was the wrong screen, it was installed wrong, there was internal water damage and there were still payments pending from previous owner. I am very upset that media exchange decided to sell such a horrible product. I will never buy from them again.

If you're lookin to sell old video game consoles or phones or looking for a good price on used this…read moreplace has that. Better prices by far than going to a pawn shop. Great prices on phones accessories as well. Recommend checking this spot out.

I was visiting my family in Beautiful El Paso Tx last week. While I was there we went to the…read moreVerizon On Joe Battle blvd to get my Mother a Galaxy S5 . I am so Happy to report that we were given EXCELLENT service by salesperson Joan Velazquez!! She was very kind, informative, and professional. I just wanted to write and give her genuine and sincere appreciation for her outstanding efforts!! Thanks Joan Daniel Terrazas

Changing over my accounts and purchasing a new iPhone. Despite the long time it took due to many…read moreunforeseen issues, Ashley was thorough, friendly and very helpful with the successful transactions! Her customer service was stellar and I will return! Thank you Ashley!

Now, THIS is how you 'smartphone'. Take notes, fellow carrier vendors. Because T-Mobile on Montana…read morehas the customer service thing down cold. And the best part? They've only got a couple guys running that shop right now. What you have to understand about this spot in particular is that it used to be a Sprint store, prior to the merge. As such, I had originally wanted to go to this store in order to obtain the proper SIM card for my unlocked phone which was originally under Sprint service. Imagine my surprise when I also learned that a Sprint customer has the option to switch to T-Mobile's network without changing their number or having any of their login credentials change for whatever reason. Where I spent literally hours trying to acquire a SIM card at other T-Mobile stores (one of them wasn't even T-Mobile, but Metro), here....I spent minutes. MINUTES, I tell you! The line was long (thanks, COVID). However, upon entering the building, I spent maybe less than a half hour activating my new phone. Oh, and the SIM card was free of charge. I suspect the installation charges will be forwarded to my phone bill but....minor technicality. And that's it. Clean, quick, simple. Like it should be. This place is totally COVID compliant, the display room looks immaculate just as it did when they were still called Sprint, and the service was superb, despite the fact they are severely understaffed and are also operating on reduced hours. I'm giving T-Mobile on Montana 5 fully functional SIM cards illuminating their smartphones with 5G goodness...out of 5.

From the owner: Visit the T-Mobile store in El Paso and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 12230 Montana Bldg C Ste 100 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I went to boost trying to get my phone fixed. Instead I walked out with a brand new phone. Luis was…read morethe greatest! he got me a new phone that worked well with my budget and was very informative on the new phone I bought. I recommend anyone out there that wants a new phone. This is the place to go.

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol