Suddenlink Communications was extremely difficult with technical support! The automated system was…read morea terror, excessively long wait times, no resolution, etc. Heck, it took 5months for Suddenlink Communications to bury the cable flapping in the wind with each gentle evening breeze. Throughout the usual elevator music playing as I waited 10+ minutes, the call was interrupted by the standard automated urging to visit a website for help instead. (NO. I NEED HUMAN HELP HOMIE.) This process happened four times over a 2-day span. I fully anticipated the entire process, you know the call-for-tech-support-but-you-end-up-holding-forever-while-repeatedly-being-told-to-just-unplug-it joke? Well, slow clap for Suddenlink Communications because they are masters. My internet service with the company is slow but having 10+ phones, 3+ tablets, 2 laptops, 2 gaming systems and watching 2 internet tv's doesn't make it slower. It keeps right on chugging slow. Slow like pauses during online gameplay, pauses during shows, dreaded spinning circle during internet seaches. For the past week, all electronics are kicked off the internet randomly throughout the day and night. We can't watch an hour episode or play a full game of Madden without being kicked off. Calling is a option besides those wack turn-it-off solutions are wack but calling is such a loooooooooooong process. Livechat has the audacity to require your account number! I'd leave but I came to Suddenlink Communications because I had same issues with another company. Going on 30min+ and no end in sight. I wanted to officially have a response to report but...... geez.... holding past 30min usually ends with the call sounding a fax and hanging up on ME UPDATE!!! At 48min, I was able to schedule a tech for the following week.

David was an unprofessional employee. I requested a supervisor multiple times. I am so unsatisfied…read morewith the transaction, it took two calls to attempt to get a PIN number to port number to another carrier. I was hung up on, asked evasive questions. Making the simple transaction l I will never recommend them to anyone. The tactics used were extorting and exhausting. The customer that I witnessed this happening to is 78 years old. The only reason for the one star I couldn't enter a 0.

I was in Conroe visiting my brother when my phone suddenly got stuck in SOS mode. I stopped by this…read morelocation, and Robert was absolutely amazing! He knew exactly what was wrong and had my phone fixed in no time. He was incredibly kind, patient, knowledgeable, and genuinely helpful. I really appreciate the great customer service and how quickly he was able to resolve the issue. Thank you, Robert, for making a stressful situation so much easier! Highly recommend!

Horrible experience at this store location, if I could give it a zero stars I would. The customer…read moreservice is terrible . The manager's name is Robert and he is also very rude and disrespectful. They're scamming people at this location just so they can make sales on phones. Highly recommend NOT to go to this location.

Not helpful or responsive to a battery warranty for a battery bought in another state. Battery is…read morespecific to Batteries plus with a 60 month warranty. 12V 65 AGM DUAL X2 AUTO 60 SLI65AGMDPI had ti go all the way to Tomball store to find one in stock. They told me about their franchise policy & warranty info that is not so honest. I am waiting for a warranty credit & had to purchase a new battery. If you thought they are nation wide & honor warranty be aware. It is only truly so for where you bought & they stay in business.

We remembered seeing this little store while driving around the area and when we could not find a…read morespecific odd sized battery at any of the big box stores, we decided to stop in and check this place out. Sure glad we did. They had just what we needed in addition to a wide selection of other odd sized batteries as well as all the regular batteries you might need. We also found out that Batteries Plus also sells and programs keys for your car and at a much better price than the dealer does. The staff was friendly and knowledgeable and I think we will be returning to Batteries Plus in the future for any of our battery needs.

I am giving three stars because the young lady was kind when attempting to help me. This store is…read morenot a Boost Mobile, but an authorized retailer store for all cellphone providers it seemed like. To pay your bill, you have to pay an extra $5 fee unlike at a regular Boost Mobile where there is no charge. Please update the store name to better assist those of us who use Yelp to find places.

-go make your payment - got my service up…read more - Got My phone Repair with in 30 min -Free phone cases - Free screen protector

I bought a couple of Wii-motes and an A/V cable for a Wii at this location. I kept them for a month…read morebut never used them, since I bought a used Wii that came with Wii-motes. I took the 3 items back to this location looking to exchange them for a Wii game or sell them back to the store. I paid $50 for all 3 pieces. I was told I could not exchange them but I could sell them back. $4!!! That's all that was offered to me for 3 new items, still sealed. Needless to say, I'll never go back to this store again. I'll do all my console shopping online.

My first choice when I need to get my retro game fix. Everyone is so helpful and inviting. I travel…read morearound Texas and hit as many Game X Change locations as I can.

I know cell phone stores are maddening and trying to get anything done with any cell phone service…read moreis no fun. But when I came in to the store knowing it's a corporate store NOT a franchise., and asked for some help, switching from AT&T to Verizon. I was greeted kindly and helped by knowledgeable people. I was able to get 2 new phones and switch over relatively quickly and painlessly. During my time in the store, I was able to watch the employees handle a variety of clients firmly if they were rude, but with respect and professionalism. Overall a good experience and the team did a great job.

Samantha is awesome! She helped me problem solve issues with my phone after I did a factory reset…read more She was friendly, patient, quick and efficient. Thank you again Samantha!!