Very quick and knowledgeable. Easy to meet and efficient repair. Did not have to wait very long and…read morehe took the time to explain what he was fixing

Called Alex because my iphone screen, which was replaced elsewhere, had gone black only after 2…read moremonths. Upon opening my phone, he found a few loose screws inside. Alex was very thorough; explained in detail when I had questions. I would much rather pay someone who guarantees their work vs cheap product elsewhere. So far so good!

Repair my IPhone on spot,best service and Best price…read more Customer service is awesome. Highly recommended

The phone was taken in for screen repair at $232. Three days after the "repair", the whole phone…read morestopped working. After bringing the phone back in, the employee confirmed it was a screen issue. The owner said all they could do was offer a discount to repair it again for $180.

He fixed my iPad screen in 45 minutes! Works great! Best priced in the area! Store is clean & he…read morehas lots of parts in stock! Stop by for your repairs!!

no first of all he didn't close my device all the way . mind you and it's like stuff coming inside…read moreof my screen like water and tissue js from whipping it down it has residue on it because of it .i payed 106$ for straight bull and y'all need to fix it now ! my device is ruined .like the screen isn't even on bro

Absolutely terrible service. I brought my iPhone 17 Pro Max to this location because my insurance…read moreapproved the replacement of both the front screen and the back of the phone. However, they only replaced the front screen and completely ignored the approved repair to the back. To make matters even worse, they returned my phone with dust or debris inside the camera, which now affects the camera quality. A professional repair should never leave a device in worse condition than it was before. The fact that this repair was handled through my insurance does not excuse incomplete or careless work. If the repair was approved, it should have been completed properly. Instead, I received incomplete service and poor workmanship. I cannot recommend this store. The lack of attention to detail and the poor quality of the repair were extremely disappointing.

They helped fix my screen! Were super helpful with my warranty claim, but the technician called me…read moreafter business hours (my phone was left overnight) and asked for my passcode. His claim was that he needed it for calibration. I didn't provide over the phone. My husband picked it up the next morning and another rep just gave him my phone without a need to enter my passcode for calibration. Very sketchy! Just be cautious of providing consent to unlock without your direct supervision of what's being done to it.

I am very grateful for the time that Nichole urgently took to respond to my review (within an hour…read morein the middle of the workday) instead of repairing customers' technology. I hope this demonstrates to all potential customers the precedent the Fix Zone instills in its service. It is important to acknowledge that Nichole did not discredit the improper language nor the attitude that her customer received, alluding to its validity. Nevertheless, my experience does not need additional external validation, as my family can attest to our in-person treatment, and friends who joined me during our calls can support my claims about receiving a defensive attitude. If Nichole would like, the people I mentioned can absolutely write additional reviews about this experience and expose what truthfully goes on at the "Fix" Zone. Furthermore, the only thing contested in this reply was the service and communication with and by Nichole. If Nichole would like, she is more than welcome to provide any truthful documentation or videos of our interactions, as Yelp encourages attachments. Unfortunately, this will not be the case. We both understand that my family and I were never granted permission to touch the phone once it was in the Fix Zone's possession, and especially not to "[leave] with the phone". Moreover, there was very little and manipulated communication on deadlines, procedures, and costs throughout the process, unlike what Nichole states. In fact, the only haste that we received (other than the response to this review) was for us to sign the check. For potential customers who want honest technology repair and do not want to be charged expensive diagnostic fees, please visit any of these locations that are within 10 miles: Fixitmovilcypress Tech Savvy Cell Phone & Computer Repair uBreakiFix Techy Cypress Tech Repair Fairfield

I came in with a phone issue. I couldn't figure out my screen was glitching and it wouldn't hold a…read morecharge. Nichole was super friendly and immediately put me at ease. She took the time to explain what was going on and showed me the exact problem with my charging port. I really appreciate how knowledgeable she was, not just about phones, but also about computers. We ended up talking about a few laptop issues I had as well. You can tell she genuinely cares about her work and her customers. Everything was fixed fast, and the price was more than fair. I highly recommend FixZone if you want quality service, quick turnaround, and someone who actually knows what they're doing!

My husband broke the back of his phone, and I called around to get prices. Most people were between…read more$160-$120 and 2-4 hours to get it done. This place charged me $80 and he finished in 45 minutes. Super happy and impressed. Highly recommended coming here.

Me and my siblings' Ps5 wasn't turning on after a power surge damaged it, and after spending way…read moretoo much time trying to fix it on my own, I took it here. I dropped it off at 4:00, went to class, and by 8:00 I was driving home with a repaired Ps5! Saved us a lot of time and money! Highly recommend!

This business is not a place to spend your money or your time! They will work on your phone and you…read morewill have more problems with it, than you had when you brought it in. It wasn't just me either, when I went it in, another customer was having issues too. What makes it worse is... They would not admit to the new problem after they worked on it and would not do anything to make it right. I spent $140 to only get my phone back with more issues than I originally had!! Please do yourself a very big favor, Don't do business with these people they are not in it too help you or look out for your best interest! They are just trying to get your money and have you sign a release stating that you understand you will not get a warranty on your phone work done * This is a public Announcement

I am giving them a five star for superior customer service. something you don't find often. I came…read morein stressed about my phone. The young man listened and patiently took my phone. Magically my phone started to work. Yes it was only frozen, but instead of trying to sell me a repair job or new screen he unlocked it. Gave me the simple instructions on what to do. My my my, I am a happy camper. I also went to T-Mobile first and did they help me???NO Dr. Cell will have my service if ever I truly need them. Update!! My parents are always have something magical happening to their phones and Dr. Cell is there go to place. I have been being to update this review for months. My parents are so happy with the customer service they receive and all they do is rant and rave about satisfaction. Dr. Cell great job !

great and speedy turnaround for the repairs unfortunately the vendor is no longer openread more

This business came to my rescue when I was looking for a competitively priced screen replacement…read morefor my iphone. Dropped it off & it was ready & in great shape not even 30 minutes later. Would recommend 10/10

Took iPhone 12 mini here because it's close by but communication was unsatisfactory, not only did…read morewe have to call every single time to see if the phone was fixed the speakers were not fixed even though he told us they were, he didn't have the battery in stock but did he tell us? Of course not we had to call expecting to have a fixed phone just for him to tell us he didn't have the battery, not only that when the phone was repaired he didn't not call us we had to call him and by that time we wouldn't have made it there before they closed. I was expecting a better service but 1 out of three things we needed fixed didn't even get fixed and it took us 5 days to receive the phone. SMH! Probably won't be back!!! Edit: I'm not bringing my phone back here and you only told us that the battery wasn't in stock until after we called I have never been to a repair shop that I had to call multiple times for updates because y'all simply did not know how to pick up the phone and call us you should have told us as soon as you found out not the other way around I'm not bringing my phone back here the speakers are worse than they were before yall touched them you do not get to say "we told you we didn't have the battery" the point was that you did not communicate at all we had to call multiple multiple times this is ridiculous can you take accountability at all??

Quick repairs and reasonably priced. They do an amazing job and great they are close by with a…read moredaughter who always cracks her screen

Shout out to the assistant manager Will for helping me with my headlight bulbs thank you for being…read moreso kind and helping me figure out what the problem was. Thank you for installing and I appreciate your wonderful customer service. I will definitely be back if I ever need to.

I bought a set of Silverstar lightbulbs for my car. I installed one of them for one second, I…read moredetermined the color was not the same as stated on the package. I went to to return it. The manager said it was electronic and he would not give my money back or a store credit. Horrible customer service. They just take your money.