I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Excellent service. Completed the job quickly and were very careful not to be disruptive while…read moreworking at my home. Their pricing was fair and straightforward. Recommended.

I own a storage facility, and an adjacent property caught fire and damaged my building and a 900'…read morefiber optic cable run. Zencom was recommended by my security camera company to come in and replace the fiber so I could get my cameras back up and running. Adam came out from Zencom and quickly assessed the situation, spoke the language of my security company and developed a plan to replace the fire damaged cabling. Within a very short time, he obtained the necessary supplies and had the replacement installed in less than a day. More impressively, he came back and spent hours making sure all the cameras were back up, correcting minor issues he came across with my initial installation and left me in a much better situation than I was in even before the fire. I honestly hope to not need Zencom again, but if you need them, I highly recommend Adam and the Zencom team.

Had 8x Cat6 ethernet wired from 2 bedrooms and living room to the laundry room. Thorough and…read moreplanned approach to cutting sheetrock so it may be patched later. Overall great work. I will definitely reach out again for any more cabling needs

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

I was a little hesitant because many of the Verizon stores in the area have not so great ratings on…read moreYelp; but this particular location definitely deserves 5 stars. They have lots of parking, they're conveniently located, and they have wheelchair ramps so they are super accessible. I brought my Mom in to activate her new phone. They were more than happy to help even though it ended up being a little complicated because her old phone was very old and had an old outdated SIM card. I regret not asking the associate his name, but whoever stayed past closing time on 8/22/25 to help my mom- you are a real one!!! She was up and running within about 20 minutes despite the SIM card issue. He got her all squared away and took very good care of her. I highly recommend this spot for your Verizon needs.

Went in to trade my phone and B. Moa was super helpful. Had an easy time going through the process…read morebecause of his professionalism and courtesy. My trade-in wasn't charged, and he was patient enough to have a conversation with me while waiting for it to turn on. Great service from a great individual.

Absolutely not. I do empathize since they had low staff that could help but the wait time was…read moreridiculous, about 2 hours. I finally got helped and it felt rushed since there was a long wait for others. The staff member ended up messing my family plan and disconnecting one of the other phones instead of mine, making it an extremely difficult process. Let alone inconvenient. It's really important that when you leave your services to double check the changes that were made. It took like 4 weeks for everything to get back to normal. They disconnected the wrong SIM card instead of the one on my old phone which I lost. Not trying to be dramatic but T-mobile customer service isn't the best either, so when one mistake occurs on premises of a store, it slows everything down. I don't recommend this location and I had a pretty awful experience

Willie assisted my son & I. Despite we are under a different cell phone company, Willie gave us…read moresuperb customer service. We came in for a cellphone screen protector and since it was close by we just came in. He was friendly and didn't make us feel like an outsider knowing we are not with T- mobile. Thanks again for helping us and continue the great job you give to all customers. We need more people like you in this world!

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

Thanks To Russ and his team for doing an awesome fantastic job at my place. Price was right, work…read morewas professional and was done on time. Russ is a great guy and is very patient which i really appreciate as i had 100s of q's. The cherry on top is that hes available almost all of the time when called and tries to fix the problem even though its somebody else's problem. Russ thanks for all your help and i look forward for long lasting relationship with you and your company.

Used these guys for a relatively small wiring project. Extending an office space with networking…read more(Cat6) and VoIP connections, as well as a few long runs of Cat6A for 10gig. Good communication and good follow-up. Recommended!

I was talking to Mike today as he had called me back without delay to address the Hi Speed Upgrades…read morethat are expected fairly soon. He runs this Company Flawlessly. You want the Best in Service? And Quick response times? (Great Steady Internet Also) Look No Further! Ditch that Comcast Nightmare!

Raw Bandwidth/Mike is incredibly responsive, dependable, and goes above and beyond. What sets him…read moreapart is his deep knowledge and willingness to help, provide recommendations, and troubleshoot (if needed) until all issues are resolved, ensuring reliable and available speeds -- which is critical if WFH. Unlike other telecom companies, he's easy to reach and provides exceptional support. Highly recommended for reliable service and support.