I went into the Verizon store today on Hesperian Excellent customer service he was so nice and…read morePatient even did not charge me the Activation Fee I was setting up my new IPhone 17 Promax Dremaine and the Manager not sure of the Manager Name he was Great setting up my Phone Appreciate all his help please let the store know my IPhone is working well

Comcast has been my mobile service for several years after they convinced me to switch to them for…read morepotential saving$, combining it with my internet service. The lst year saw some negligible savings. After that. It became a game every year with Comcast jacking up rates until I signed a new contract that was slightly higher than my old rate. After my son left my family plan, I decided to port/transfer my iPhone to another son's Verizon account. Informed it was easy peasy to do. Went to the Union City flagship store, let them do what was necessary. Was assured it was done. Went home. iPhone didn't work with a simulated e-sim card or something similar. Had to go to Comcast for whatever reason. Got signed off. Went across the plaza to this Verizon affiliated store operated by Victra. James K. was the sole associate on duty. He quickly did a "set up & go service" & gave me an interim SIM card. Pd 51.07. Son later noted it might have been free at a flagship store. Noted mobile phone stores are set up in pairs in plazas for a reason. James told me this store is usually appointment only as there are few patrons. Satisfied with service. Disappointed with Verizon that their website wasn't transparent enough to post all possible scenarios. 4.5 stars for Victra. Would do business again with them.

Great customer service from all employees, very helpful & answered all my questions! I would…read morerecommend this store to anyone whose looking for an amazing career with great quality customer service!

Be prepared. Boost Mobile had great plans, but zero customer service. You cannot talk to anyone and…read morethe recorded message just hangs up on you. The store I set up the service in will not answer the phone. They have over charged me, but cannot talk to any real person that can help me. After paying over $100 just to activate a phone (had my own phone) and have been doubled charged, I cannot get anything resolved with Boost. No one is there to talk to. Don't go there unless you are desperate for cheap plans. I got this for my Grandson. I never realized it would be a major problem.

Went there to dispose old computer equipment, a laptop, old desktop, monitor. They required I buy a…read moremedium size box for $20, then placed the equipment inside the box. They take care of shipping it out for disposal.

Came here to purchase a HDMI cable for my computer monitor at the office. On a Friday during…read moretraffic hour. It solved my glitchy monitor! Woohoo! I was in and out of here pretty quickly.

Well, this shop has sure changed... the folks that used to work there, really knew their business;…read morewhat's more, they actually wanted to help the customer, and get their issues solved... Sadly, that has utterly changed now... the guy that was serving me over my past three visits, was surly, unpleasant, and completely uninterested in what issue I was dealing with, couldn't care less what was going on, or trying to fix anything. Even a very simple, direct question, such as 'why am I being charged different amounts for consecutive activation actions?', got surly, grumbling, unhelpful responses... I think it is time for me to consider a different phone provider.

Went in today to buy a phone for my Mom, Leslie helped me. I just wanted to go in and get out…read more Leslie kept pushing for me to buy a screen protector for my moms phone. Said it'll end up being just 120$ total with it included. At the end she whispers to my mom ill give you it for free dont tell anyone. Ends up pricing everything at 120$ anyways. I went over the receipt with her and she claimed the screen protector is free and that she hid the discount in the price of the phone. I did the math in my head and told her this is wrong. She said "no trust me its in there" i didnt want to argue with someone who thought they could coerce me and trick me into thinking she gave me a deal. I worked sales for 5 years and understand the game. Hope you can get more trust worthy employees here

I bought an iPhone XR yesterday and wanted a case for my phone so I can use it without worrying…read moreabout damaging the body. I got an Otterbox Symmetry Case in Black for only $25.00 The person who helped me was very friendly and even helped put the case on for me. It was super convenient since I did not want to walk to the mall for a case. This place was just right around the corner. Can't vouch for the other things here but the Customer Service was awesome.

Smoker Friendly is more a metro pcs distributor (half the shop) than a tobacco store. everything is…read morebehind the counter or under the glass counter. goods sold: -smoking accessories -candy -cigarettes, just a few cigars (phillips) -cell phone accessories -phone cards eats: skittles, blender style (1) -vibrant fruit flavored hard candy, chewy, soft cente, very sweet. -just sugar overload, nothing to die for. shopping notes: -didn't see pricing on anything.

They don't honor their agreements they one on phone and do another they would give money back that…read moreI paid took two weeks before I received the phone and it was not what paid for than told me I to give another payment of same amount to get the phone I wanted and now they say I have to pay for the phone and it's not the I wanted customer service stinks they don't have a office to go too.

This place is so horrible. My wife called hours ahead for a deal on some phones. The young guy in…read morethe store over the phone in Spanish told us to come in around 2 when devices would be there. We got there around 130-140. When I walk in I ask if he got the devices he said yes. Then he proceeded to tell me it is a required by boost Mobile to pay 3 months in advance. I read fine print online and didn't say that. I told him that didn't sound right. I called boost mobile. The representative told me that wasn't true so I went back in store with rep on the phone and told him he wasn't right for treating a paying customer this way by lying. Long story short had I been Mexican instead of black would I have been treated like that. Mind you earlier convo with wife in Spanish with him was so pleasant. Smh DO NOT PATRONIZE THESE RACISTS

Leaving review on both pages since I'm not sure which one is the most current…read more Been coming here on and off and the guy is nice and friendly. Their prices are a bit lower than other spots. They usually have majority of the items I need in stock. There is ample parking since it's in a plaza where Food Source used to be so lots of parking.

Stopped by to check out the smoke shop and was really impressed. Such a nice and inviting setting…read more Nice and clean! They have a huge selection of accessories with reasonable pricing. Their refrigerator was fully stocked with drinks. Huge T-shirt selection. They also repair phones! They guys working inside were cool and helpful!

The owner Ment was a pleasure to work with. He was patient with all of our questions and concerns…read more He was also able to help everyone that came in a timely matter even though he was by himself. From my experience from all the Metro PCS locations near me I was skeptical to transfer over, but having Ment assist my husband and I changed my mind. We are now part of the Metro PCS family thanks to Ment. Thank you Ment for the great customer service!

The owner is a super great person best service ever! Helps you with whatever you need help with…read morebest metro store