I came In here looking to get the new iPhone 18 pro max along with transferring carriers from At&T…read moreto Verizon and as soon as I walked in Yajaira greeted me and sat me down. The iPhones were not out yet so she gave me her contact information so if I had any questions I can simply text her work phone. After talking for a couple of days and her breaking down the price for everything we scheduled an in-person appt. We talked about my needs / wants and she definitely told me what I was looking for. I was able to get a lower monthly payment along with the new iPhone 18 pro max. Yajaira went above and beyond for me as a new customer and provided me with all the help I needed. From transferring carriers to Verizon, setting up my new phone, providing me with a new phone case and adding an Apple Watch as well! Yajaira definitely gave me the experience everyone should have when making a purchase. Especially for something I use every day! If you're looking to upgrade or transfer over carriers definitely ask for her as she was very patient and understanding of my needs & wants. Thank you Yajaira!

Liars and covering for liars. Had surprise charges on my account I had to delete them. They said I…read morehad to approve them. But they aren't responsible for them and they had no clue because they can't see it. What is it? How do I approve something you can't see? All this for adding apple one and hbo max Netflix? Unrelated charge to that! Why is it when you add something. They add something else. Why is it always the case? Highly annoying. Would never recommend.

Ken was awesome. We went through my bill thoroughly, and he helped me save a bunch of money on my…read morenew IPhone 17 pro. He made sure there were no hidden fees. I've been with Verizon for 9 years, and I'm coming back to this store only. Thanks Ken

Great customer service! Really good communication and understanding and help breaking things down.read more

Eimy is such a professional and knowledgeable employee! She activated my new phone and was running…read morethe whole place like it was a breeze! Nice clean building and ample parking!

Definitely recommend this boost mobile store. Staff is very…read morefriendly and knowledgeable to help with any problem. This will be my go to store whenever I need an upgrade or problem fixed. Thanks to Jose and Elmy for running a great store.

We came in today to upgrade one of our phones. We were greeted upon entrance. I thought it was…read moregoing to be a three hour process like normal, but Andy made sure it wasn't. This T-mobile is officially my favorite in the area that we frequent. The process was a lot faster than it used to be. When Andy wasn't sure of the answer, the young lady next to him was able to immediately assist. Great customer service here!

Fraud Warning! Do not purchase a phone at this store. I went to this store to upgrade my phone. I…read moretold the employees that I wanted to pay for the phone outright then but was told by the two employees in the store at that time that I had to make installment payments to be able to get trade-in value for my old phone. So I agreed to finance the new phone and was given the monthly dollar amount for the phone after trade-in. Then over a month later when I got my first bill with the new phone on it I noticed that there were two finance contracts on my bill, one for the phone at the agreed upon price and one for around $10 for accessories. I did not agree to pay for or finance accessories. I contacted corporate about the error and then was told I had to have the store fix it. I've tried numerous times to get the store to correct it and each time they tell me I have to speak to the manager who is never there and never returns my messages. What the employee did was have me sign two finance agreements but on just a signature pad, never where I saw the screen or what I was signing (I know how stupid was I). She had me do this by telling me the system glitched and she had to redo stuff, "sorry can I please sign again". After this I found out from a friend that she had a similar problem with an unknown accessories finance charge. I guess they think they can get away with ripping people off that won't notice an extra $10 charge on their $200+ phone bill each month. We have used this store exclusively before for our families phone upgrades and had no issues in the past but they now have dishonest employees who will rip you off.

The fog went away when I hit ur suggestion I guess. Gonna go back n look again! OMG U HAVE GOT TO…read moreBE KIDDING! Ok I 'm done

Andrew and Anthony were there as a third-party Pokemon pop-up. They have great customer service and…read moredid an amazing job walking me through each collection and what each thing is worth. They are over priced... but not too bad for a third-party vendor. They are not always here.. the reason I wanted to do a review is about the custom made binders. The artist is absolutely amazing and even if you don't get any cards here... contact him about the Pokémon card binders. Ps: they fix phones also. Lol

Abdul was awesome! He took care of my problem in a timely manner. Will definitely recommendread more

I originally took my phone to the uBreakiFix store in Redlands in May 2026 to have the glass/screen…read morereplaced. At that time, I also informed the staff that the battery needed to be replaced, and the battery was subsequently serviced. In early August 2026, I unfortunately broke the screen again. Because I had a doctor's appointment nearby, I took the phone to the uBreakiFix location in Rialto. After inspecting the phone, the staff there informed me that the phone was not repairable because there was old corrosion inside the device. I was specifically told that, when the battery was previously replaced, the phone had not been properly sealed afterward, which allowed moisture to enter the device and resulted in the corrosion. I explained to the Rialto employee that the previous battery repair had been performed at the Redlands location. The employee recommended that I return to the Redlands store and explain the situation to them. When I went back to the Redlands location, I was initially greeted politely. However, as soon as I explained what had happened and what the Rialto location had told me, the interaction changed completely. In front of another customer, a shorter male employee began yelling at me and immediately insisted that the problem was not their fault. He accused me of having dropped the phone in water. I explained that I do not carry or use my phone around water and that I had no reason to believe the phone had been exposed to water. He then stated that someone must have spilled something on it without my knowledge. Rather than attempting to investigate the issue, he continued to dismiss responsibility. I was then told that I could speak with the manager, who would supposedly be back in approximately ten minutes. I agreed to wait. After waiting the ten minutes, the same employee came back out from behind the glass wall and informed me that the manager would actually not be back for another 45 minutes. Throughout this interaction, I specifically and repeatedly asked the employee to contact the Rialto location to verify what their technicians had told me regarding the corrosion and improper sealing of the phone. On numerous occasions, he refused to call the Rialto store. I find this particularly concerning. If the Redlands location believed that the Rialto technician's assessment was incorrect, there should have been no reason to refuse to contact the Rialto store and verify the information. Instead, I was met with accusations and an unwillingness to investigate the situation. My concern is that the phone was not properly sealed when the battery was replaced at the Redlands location in May 2026. The subsequent corrosion identified by the Rialto location may have resulted from that improper sealing. I am not making this allegation without basis; it is based on the information provided to me by the Rialto technician after examining the device. I am extremely disappointed with both the quality of the original repair and the way my concerns were handled when I returned to the Redlands location. I believe the matter should be properly investigated, including communication between the Redlands and Rialto locations, rather than simply being dismissed by an employee who refused to verify the information. I am requesting that management review the repair performed in May 2026, determine whether the phone was properly sealed following the battery replacement, and address the manner in which my complaint was handled at the Redlands location.

Unbelievable service! I dropped my phone off on Monday June 2nd and picked my phone up the next…read moreday. Service was extremely fast and great! Phone works better than it ever did. I will continue using this service. Best Cell Phone repair company I have used and I have went to many companies. Elizabeth helped me with my phone and she was so nice and provided great service. Great Prices for Great services. I tell all my friends to go here and I live in Corona. Well worth the drive!

Great service and a nice guy. My daughter shattered her iPhone 7. A friend suggested this place. He…read morefixed it in about 30 minutes for $75. It looks brand new!! Thank you. I highly Recommended this place!!

Just wanted to take the time and give a special thanks to Joseph and the rest of the staff in…read moreVerizon. I went in a day after switching from Sprint to Verizon due to a technical issue with my iMessage not activating successfully on my iPhone 12 Pro Max. Even though the process took some time to resolve, he went above and beyond trying to solve my issue. The rest of the staff were also checking up trying to assist as well. I'm not really one to write reviews about my experiences, but Joseph's level of service, patience, and professionalism exceeded my expectations. Thank You!

Young black man who helped us was super helpful and straight to the point with a positive attitude!…read moreSpace is huge but not Verizon just third party owned. 5stars for his help! 4 stars because understaffed and did not specify you have to add your name to the list upon entry. Several people came in after me and missed their place in line because they didn't add their name to the waitlist.