Associates who are not either trained to be cunning in only upgrading sales or has no training in…read morecustomer service on what's the best fit for the customer and not for the associates.

I went in asking for an iPad Mini and the representative flat out stated that they have no apple…read moreproducts. I asked again for clarification and was told no apple products only the latest products. In asking what is considered the latest products, the representative said iPhone 13, 14, 15, 16. When leaving the store I saw an iPad and asked for the representative to come over and asked what was this already knowing the product and the representative said yes we have that (iPad). So why was I just told that you don't have any other products??? This representative was heavy set blonde about 5'5. Very rude and knows nothing about customer service. She proceeded to yell from the back of the store and cut me off in talking. I will NEVER seek service from this location again. I will always go to a corporate store no franchise stores. I hope they loose there contract.

The new owners are lying to customers and not being honest no proper communication. They lied to me…read moreand moved me to T-mobile saying my bill would be lower with them when it absolutely wasn't! When i told them to bring me back and they made it so difficult. Wouldn't recommend

scammers !! they will overcharge you for a phone & add extra things on your bill you didn't ask for…read more, they will also charge you to keep the same number when online it's shows different

" Michael Gable is a Great Employee "…read more I went to the T-Mobile store at 5297 300 South Highland Springs Ave., 11b in Banning, CA 92220. I met for my first time Michael Gable who is a very young and super smart T-Mobile employee. My phone had started to have strange commercials and people's voices appearing on my phone without me touching for anything. Michael was so good as he used a lot of his time to work through my phone and eliminated some apps on my phone. He also made my phone start working a lot better. I was a teacher for 35 years and when I see a very nice and very smart employee as young as Michael is, it really makes me feel good. T-Mobile is very lucky to have Michael as one of their employees.

I usually read that T-Mobile is a horrible company and I agree to that at other locations I'm sure…read more This is my personal experience at this store front. Today was a long day at this location but all my issues were taken care of. The thing was I went to this location for the first time to to see for myself because if you call 611 customer care and you try to figure it out yourself, you will get very frustrated. So I decided to go to this store front and call customer care from there. That way I can be assisted from both side. It seems like the store front and customer care are like two different companies. So anyway, I met Tina and Mike who were the reps in the store. They were so awesome. Tina was the quarterback and Mike was the reciever. The service was excellent. They were so patient and understanding and took their time helping me with my several issues. The place was busy but they were still attentive to me. They really knew their sh*t. Another person I want to appreciate was Carmen from customer care..she was the operator on the phone. Even though they don't know each other, they worked so well together tag teaming me with great service in a good way lol. If you are a veteran, you can get a discount on your phone plan! Thank you both for your patience. I was there for almost 3 hours! Thank you again Tina and Mike!

I was referred to Kurt and was told that he was super knowledgeable about networking and cabling…read more When I called him to fill him in with what I wanted to have done.. he gave me lots of insight on what he does and what his opinions were about my situation. When we finally scheduled a date and time for him to come he was prompt with his arrival time and also quick with all of his replies. He was able to move my modem and router to a new area which was what solved my issue and he did the job very clean and professionally. I would definitely recommend him to anyone who needs networking problems because he will definitely help you get it done. A+++

Answered phone and I explained my project to have house wired for ethernet during the remodel. He…read morewanted to charge me for an estimate for his time to come look at the project. No thank you. My review is based solely on that phone expereince only! I have two other companies schduled to come out for free estimates. That is the cost of doing business, A customer gets (3) bids and you do your best to sell your services and your experience to said customer.

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

I had to give a great review to this company. Their customer service is above any other company and…read moretheir rates and service are amazing. They have the affordable pricing.

From the owner: Phone. Internet. Easy. With no obligation, our knowledgeable consultants will walk you through the…read moreoptions for your small or medium business so that you can have the best internet service provider, Hosted VoIP (UCaaS) business phone service, network and phone hardware, and more. We can come to your office or chat via web meeting. Call us today to make your telecommunications journey easy!

Friendly people and great service! Anytime I have issues I call them and they fix my problems…read moreinstantly! When I needed new phones they personally came out and helped with the install!

I've ordered the Premium bundled package, and it is worth every penny! I have been searching for a…read moredependable phone system for my office , and I am so grateful I found Telecomcepts. The VOIP system has been incredibly reliable throughout the office, and we haven't had any issues! Any time I had any questions, the front desk immediately routed me through to a tech to help guide me. Am so happy with this purchase and install!