I've been here a couple of times in the past, but today's service was top-notch. My mom's phone got…read morestuck where I could not even turn off the phone. I went in and they helped me reset it within minutes. On top of helping me fix the phone Victoria was super nice and sweet and made me feel like I was not a burden.

Victoria helped get my phone clean and was SO helpful! Service was quick and everyone here very was…read morefriendly. Thank you so much!

Abdul was awesome! He took care of my problem in a timely manner. Will definitely recommendread more

I originally took my phone to the uBreakiFix store in Redlands in May 2026 to have the glass/screen…read morereplaced. At that time, I also informed the staff that the battery needed to be replaced, and the battery was subsequently serviced. In early August 2026, I unfortunately broke the screen again. Because I had a doctor's appointment nearby, I took the phone to the uBreakiFix location in Rialto. After inspecting the phone, the staff there informed me that the phone was not repairable because there was old corrosion inside the device. I was specifically told that, when the battery was previously replaced, the phone had not been properly sealed afterward, which allowed moisture to enter the device and resulted in the corrosion. I explained to the Rialto employee that the previous battery repair had been performed at the Redlands location. The employee recommended that I return to the Redlands store and explain the situation to them. When I went back to the Redlands location, I was initially greeted politely. However, as soon as I explained what had happened and what the Rialto location had told me, the interaction changed completely. In front of another customer, a shorter male employee began yelling at me and immediately insisted that the problem was not their fault. He accused me of having dropped the phone in water. I explained that I do not carry or use my phone around water and that I had no reason to believe the phone had been exposed to water. He then stated that someone must have spilled something on it without my knowledge. Rather than attempting to investigate the issue, he continued to dismiss responsibility. I was then told that I could speak with the manager, who would supposedly be back in approximately ten minutes. I agreed to wait. After waiting the ten minutes, the same employee came back out from behind the glass wall and informed me that the manager would actually not be back for another 45 minutes. Throughout this interaction, I specifically and repeatedly asked the employee to contact the Rialto location to verify what their technicians had told me regarding the corrosion and improper sealing of the phone. On numerous occasions, he refused to call the Rialto store. I find this particularly concerning. If the Redlands location believed that the Rialto technician's assessment was incorrect, there should have been no reason to refuse to contact the Rialto store and verify the information. Instead, I was met with accusations and an unwillingness to investigate the situation. My concern is that the phone was not properly sealed when the battery was replaced at the Redlands location in May 2026. The subsequent corrosion identified by the Rialto location may have resulted from that improper sealing. I am not making this allegation without basis; it is based on the information provided to me by the Rialto technician after examining the device. I am extremely disappointed with both the quality of the original repair and the way my concerns were handled when I returned to the Redlands location. I believe the matter should be properly investigated, including communication between the Redlands and Rialto locations, rather than simply being dismissed by an employee who refused to verify the information. I am requesting that management review the repair performed in May 2026, determine whether the phone was properly sealed following the battery replacement, and address the manner in which my complaint was handled at the Redlands location.

Spanish and English…read more Fui al taller de Jimmy porque necesitaba cambiar la batería. Me explicó todas las opciones e hizo el trabajo rápido y con mucho cuidado. Reparó mi teléfono sin problemas. El precio era razonable. Lo recomiendo mucho, es un tipo muy agradable y muy divertido. Definitivamente volveré. ¡También hablan español! I came to Jimmy's shop because I needed a battery replaced. He explained all the options and did the job quick and with much care. Fixed my phone no problem. Price was reasonable I highly recommend him, very nice guy, and pretty funny. I will definitely be back. They speak Spanish too!

Maya hooked it up with a bomb ass deal, they'll hook you up over here! Gave us a really good deal…read moreon 2 phone cases and two screen protectors less than $50 out the door, highly recommend!!!

This shop is awesome! Owners are super kind, fair pricing, & most importantly they are HONEST about…read moretheir items. I got myself a cute little pink iPhone for work & it acts brand new. Will be coming here for all my gadgets & repairs!

Just left and never explained himself. Told me to come a few…read moredays later just wasn't communicative.

came back from vacation with water damage and not able to turn on.I was was worried I had lost…read moreimportant photos. I brought it here, on an holiday which I was shocked they took mine in and they were honest from the start about what they could and couldn't do. They clearly explained the process and pricing, which I really appreciated. Chris was able to get enough charge into the phone by replacing the battery so I could save all my photos -- a huge relief. In the end, I only paid $20 and gave a left a tip forr the diagnosis and troubleshooting, which was absolutely worth it. Chris was professional, knowledgeable, and genuinely helpful the entire time. I never felt pressured or overcharged. Great experience overall and I highly recommend them! They have a Fontana store too so convenient!!

I do not recommend this repair shop. I paid $138 to have the…read morescreen replaced on my iPhone 16 Plus, and just two weeks later my phone started having serious issues. The screen randomly goes black, and the phone keeps shutting off. The only way to get it working again is to restart the device. Before the repair, I did not have these problems. After spending good money on what was supposed to be a professional screen replacement, I expected a reliable repair that would last much longer than two weeks. As a customer, I am extremely disappointed with the quality of the repair and the overall experience. I would not trust this shop with another device and cannot recommend it to others. Very unsatisfied customer.

This repair shop is amazing!!…read more Came across this by total accident and so glad I did! They were incredibly fast, professional and the job they did was on pointe! I've dropped my phone and crack my screen so many times it's not even funny. Probably have replaced my screen 3-4 times a year. This is problem the best work I've seen! The material is high quality and they even guarantee their work for 30 days! Not every repair shop takes the time to reapply the water seal. 10/10 would go again! COVID UPDATE: Employees wear mask and shop is very clean.

I usually don't leave reviews but as most people do, you leave a review based on if it was really…read moregreat or really bad. I called for service & within minutes I knew I did not want to do any business with this place. The girl answered & clearly was not having a good day, I had to ask if I was calling the right number based on her interaction with me, then she proceeded to be condensing, using words like "umm interesting". They've called back after I hung up but avoid the attitude & find somewhere that will provide quality work without the rude customer service. Update: as you can see the response, owner defends rude behavior & instead of trying to rectify it, they attempt to justify it.

these guys are simply the best. We so appreciated their dedication to solving our Mac desktop…read moreissues. If you have an Apple problem with any apple products this is the place to take, and prices are very reasonable. thanks Macguyz Steve & Patty Hadley

Excellent service and HONEST! Like other parents, I wasn't…read moreabout to buy my kid another iPad when it stopped charging. I brought it to MacGuyz and they quickly diagnosed the problem and adjusted their rate to reflect the work the device needed. They could have easily taken advantage of a situation, but they were ethical, transparent and fixed my son's device so it looks brand new. I'm super appreciative of this business and highly recommend them.

fast and transparent repair! my phone looks absolutely new and i couldnt be happier with the…read moreresults! Thank you again for making this happen!

DO NOT USE THIS PLACE…read more This was one of the worst customer service experiences I've ever had. I brought in two phones for cracked screen repairs, and after they "fixed" them, both phones came back with new problems they didn't have before. Since the repairs: * The volume constantly goes up and down while I'm typing, and I have to wait for the volume indicator to disappear before I can continue using the phone. * The screen brightness randomly changes on its own, forcing me to constantly readjust it. * Neither phone can charge properly while being used. * Both phones overheat whenever they're charging and being used at the same time. When I brought these issues to their attention, they acted confused instead of taking responsibility and even tried to charge me more money to fix problems they caused. To make matters worse, they returned my first phone with rubber bands still wrapped around it and told me to wait three hours before removing them. There was also adhesive residue and other gunk left on the phone that I had to clean off myself. That should have been done before the phone was returned to me. I have zero confidence in the quality of their work and would never trust them with any of my devices again. If I could give this business negative stars, I would.