Had no issues ...... if I had questions an agent always knew the answer..... or found someone who…read moredid..... No negative phone issues at all .....

I had to FINALLY update my Samsung S9 phone today. I stress with change on almost everything…read more Nehemiah was SO MUCH HELP for us today from start to finish!! I'm slowly adjusting to my new phone and he made it alot easier. GREAT CUCUSTOMER SERVICE at this Verizon location!!

We had a terrible experience with this business. We brought our iPad in to have the screen repaired…read moreand were told it would take two days. Instead, it took six days, and no one apologized or acknowledged the delay. Now, just one month later, the home button has completely stopped working. It was functioning perfectly before the screen repair, so it's clear this issue resulted from their work. Unfortunately, they have refused to take any responsibility or offer any help. I would not recommend this business. Save yourself the frustration and go somewhere else.

I had a great experience at the CPR Cell Phone Repair Mesa - N Power Rd location. I filed a claim…read morethrough T-Mobile to have the back glass of my iPhone 15 Pro Max repaired due to some spider cracks. I was able to schedule an appointment easily and dropped my phone off at 10 AM, and they had it repaired in about 45 minutes. It looked amazing, like new. The customer service was also excellent. Both gentlemen working on Saturday, March 21 were friendly, professional, and made the whole process smooth and stress-free. I would definitely recommend this location to others!

I had a great experience on a Sunday at this store when Ezra helped me check over a Samsung S10…read moreplus I was buying from a private party. Ezra is extremely knowledgeable and helped me set up my new phone and transfer the data . It's great when you know you're in good hands especially when you're not sure how to do it yourself. Go see Ezra.......The Wizard !!

Absolute scam of a store! Went in the other day to discus upgrading my phone when I was told that…read morethe upgrade would cost me $160 not ready to make that purchase I left and call Verizon corporate where I got my upgraded phone and an Apple Watch for $42. I was told while In store I had to pay $40 setup fee that couldn't be waived if you want to get scammed come here if you want to be treated well go to the signal bite location.

AT&T. Best cellular on the planet..Chris helped us to.day…read more Always the best service, when we go in that store. Greeted with a smile.always welcomes us. They work very hard to help customers..my wait time wasn't bad.either..the store was jam packed, and Chris was happy to help Fixed my situation, Gotta Love Samsung. Specially if yar a Gamer like me. Chris hooked me right up.was having an insurance issue with my cell..no worries att has the beat I insurance..haven't found a better one. My s21 gwtti g and upgrade to s22 ultra, and yes 512 gig..is more powerful than my laptop..crazzy huh.. My cell is incredibly fast. Zero wait time .in a fast paced world is what we all need. Go see Chris..or really anyone over on power AT&T. THEY WILL FIX ya right up..and give ya the very best service..lots to choose from, clean..or watch the game if it's on.while ya wait. Thank you Chris..You Rock! Jay

Customer service. Three people waiting, employee "taking inventory" would only come out to say "I'm…read moretaking inventory!" No one else to assist three customers.

Today we arrived for some assistance because for the last few weeks, my iPad has not been working…read moreproperly with getting on the Internet unless I use my phone as a hotspot. We had to wait about 10 minutes for assistance, but then Summer came over and was quite helpful. She explained AT&T had some kind of update and some of the iPads had lost the proper connection. It took her about 10 minutes to find and download the workaround and now the iPad is working well again. While I was waiting, I couldn't help but notice that almost all five of the staff members working there were friendly, and very patient with mostly the older clientele. This is our "go to" store for assistance.

Came here with my neighbor so she could get her own cell phone & we received the BEST customer…read moreservice! Hailey took the time to get to know us & what needs my neighbor had for a cell phone. She got her set up with a good quality phone & showed her in detail how to use it & what options are on it, plus got a protective case, charging dock, & screen protector. They really value the customers & getting them set up with the right phone & service plans. Tip: If you are an AARO member, there is a discount on service with this provider

When my iPhone 13 Pro Max would not revert out of 3x zoom in portrait mode, despite doing all…read moretroubleshooting found online including two factory resets, I knew it was time for an upgrade. I feared stopping in a busy shopping center in the month of December would be a nightmare, but they helped very quickly! Super easy to compare the iPhones and decide on the iPhone 17 Pro Max. They only had orange in stock, so I would brave two shopping centers in one December Saturday evening, but I was on the quest for a new phone. Happy they could do a "online" order and printed a slip to make the next stop incredibly easy. This location has been great since becoming a Verizon customer in 2006. Thanks for being amazing and exceptional service through the years.

I came to Verizon today to upgrade my Wi-Fi box. KAT was the representative that helped me out. As…read moreshe was very knowledgeable and got me in and out pretty quick. I will only come to speak to KAT for no on. Thank you KAT, I appreciate your friendliness.

Jacob was amazing! Hooked us up with two new IPhone 16 pro max and tricked them both out with all…read morethe add ons. Jacob was informative and helpful in making these decisions!

No help with our phone order whatsoever! Wouldn't call AT&T to find out anything about our order…read moreor the order status. Just directed me to the app. What a waste of time. Our new phone was supposed to be ready for same-day pickup.

If I could give more than 5 stars, I would. Such a relief to have Blake and Brandon at…read moreMcKellips/Recker office work on my computer. "SOMETHING" went wrong on our computer and I immediately called Blake and said HELP. His first words were, no problem, bring it in and we will get to work on it. WOW....Being a NON-computer person, this type of reassurance puts an ease into me, the last thing I need right now is to shop for a computer. Picked up my computer and Brandon is just so positive and willing to offer help with what I need. I'm happy both of them are at my store and will never leave. (just selfish thinking). Big time atta-boy for Data Doctors in having outstanding employees that help people like me !!...A trillion stars....

I took my pc in knowing that my ssd was failing in some way, but wanted to get it diagnosed on what…read moreexactly I needed to get replaced (the cables, connectors, or the ssd itself) so I could have peace of mind. After paying the $59, after waiting a weekend of relief, when I called for the follow-up, I was told what I already knew. That my ssd was failing, and they couldn't test it any further. Okay, I took it in for a diagnosis, told them I knew it was the ssd that was corrupted or damaged, and then three days later they tell me the same thing that I told them to begin with... But for the repair I was told it would be $240, and that it might not even work to get my data back. I told them I don't care about getting my data back, I just wanted a new drive and a fresh install of windows. I was told it would be $140 for that. I don't understand how buying a $50 ssd and reinstalling windows would cost $140. Even if I asked them to just ditch the ssd and install windows on one of my HDD's it would be the same cost. Since the only thing they told was the same thing I told them when I walked in the store, I would desire a refund. Update: I picked up my pc and when I asked about a refund, he was rather blunt and said that I didn't know what was wrong and insinuated that I was lying. He said something similar to "you would've fixed it yourself if you knew what the problem was". I told them that the problem was the ssd with the operating system downloaded on it when I originally called and when I brought it in... and apparently I'm being gaslit... There is no reasonable explanation for a new ssd and windows installation costing $140 at the minimum. It was not a transparent price, as when I asked on the phone and in person what their rates were they said both times 'it will be a $60 fee, BUT it will go towards total cost of the repair which is the cost of parts and a small labor fee' According to them, it would be $99 for the ssd replacement and $40 for labor. A 500 gb samsung ssd (already double the storage of my original ssd) is only $53 on amazon... I am a highschool student and can only work part-time hours, which means I don't have enough money to pay for these absurd up charges, and not enough time to do the repairs myself. I don't have enough money to have $60 go to waste when that is half the money I make in a week. I had to save money to even afford the "evaluation", and I am not interested in the $240 or $140 prices. Again, like before my update, I ask for a refund because the workers were a bit rude and blunt when I told them my situation and didn't care about the situation I'm in.

Jmk at Cellairis was extremely helpful. Before I could fully mention what I was there for, he was…read morealready opening his hands to take a look at my phone. He already had an idea where to check. (I had issues with using the charge port, lighting cable kept falling out.) I tried toothpicks, old toothbrushes and got hardly anything out. He used tweezers and pulled out so much lent and debris I felt embarrassed. He was a pleasure to meet and I would recommend her to anyone. Thank you again

Jessie replaced my cracked screen protector and was very patient in helping me to decide on a new…read morephone case. I highly recommend this business location.