Thanks George for putting on my screen protector. Great customer service and willing to help!read more

simple transaction , brought my 83 year old dad down to pay off his phone and try to get a better…read moreplan than $145 per month , he does not use internet or stream lol.the best basic deal they offered for over 55 ppl was $90/month ? you must be high... i pay off dads phone by credit card and am told our printer is not working so I cannot get a receipt for the $436.22 charge I put on my card to pay off dads phone. now I need a copy of the receipt and am told I cannot get a copy. talked to store manager he was awful, acknowl the printer was down but could not provide me with a copy for $436.22 to pay dads phone off.. why is it important I get a receipt ? because I went to T-Mobile and signed my dad up for $20/month unlimited talk and text and they will pay off his phone as well as give him a gift card T-Mobile - Hello Verizon -good bye

I only go here for spare parts when I'm repairing some electrical item. They have a pretty good…read moreselection of electronic parts, cables, switches, plugs , that kind of stuff. Most of the time I can find what I need. The guys that work there are mostly kids or young men and women and usually don't know anything about electronics so you have to be prepared when you go in. I think radio shack has become mostly about selling cell phones so it's not like it used to be. I hear that Radio Shack headquarters is going to have to close a few hundred stores so I'm hoping this won't be one of them. It has served me well for many years. I miss the old days when they had the battery club. LOL They gave you a card for free and you could pick out one free battery a month. They would punch the card each time you picked one up. I used to get a free 9 volt every month.

To see this store get 2 stars is awful. I gave it five stars because of the relationship a lot of…read moremy friends and family had with a former manager named Victoria. She was awesome!!, took care of everyone of my friends and family members when they need any electronic device or accessories. She is now a manager close to her home of New York, of which she will be greatly missed. So now I have made friends with a sales associate named Kyle. As young as he is, to me he is the male version of Victoria. Took great care of my mom when she got her iPhone 6 upgrade. According to my mom even though the store was busy he took care of her and the customers. Showing her how to work the phone. Oh boy now my mom is the texting queen, Selfies and all! Yikes!! Radio shack is still my favorite store for all me electronic accessories and phone upgrades.

My bill for WiFi and tv has gone up 25% since February! That's insane. Called today and a…read morecustomer rep in the billing department said my bill hasn't increased, but promotions had expired. I took exception to that because my bill has increased by 25%, no matter how they try to spin it. That's classic.

Cox's Wifi is HORRIBLE. As someone in the IT-field who works from home 3rd shift, I can honestly…read moresay I have NEVER had a provider so bad. The Wi-Fi goes into an outage at least once month, sometimes multiple nights in a row...forcing me to drive into work at all hours of the night. I understand the need to update and/or do network maintenance every now and then, but I NEVER dealt with this many instances with Xfinity in all of my years working my job. I pay for the top-teir internet product they offer only to NOT be able to use it when I need to...without ANY maintenance warnings or alerts. I'm beyond disappointed and after, yet another, night in a row that I will be having to drive into the office at 3am, I will be calling in to complain and get my bill reduced. Today is 4/19/23 and they currently have a notice on the site saying the outage may be active until 3/23/23?!?!?! They're AWFUL. 0 out of 10...would NEVER recommend.

Wish I read the Yelp reviews to see what I was in for. That way I could have kept expectations…read morelower. The Enfield Verizon has bounced around from plaza to plaza, but I first went to this one on Hazard Ave a few months ago to upgrade my phone. The customer service was fine, nothing special. I usually buy my iphone accessories on Amazon, but the rep had really good things to say about a certain screen protector/shield so I bought it. Keep in mind that I have owned a smart phone for almost 10 years and have never had to actually replace a screen protector... until yesterday... About 1 month into owning my phone the screen protector cracked. I have no idea what the inciting event was. I was out to dinner, looked at my phone, and noticed several cracks in the shield. I went to this place yesterday to replace it, and one of the reps replaced it. I didn't have to wait too long, but the man who helped me wasn't particularly nice. The replacement shield cost $35 and I left... ... However, by that same night, I noticed THIS screen protector had also been damaged along the edge. It couldn't have been on my phone for more than 5 hours. I went back the following day and immediately when I walked in I saw the same rep who sold me the one yesterday. He didn't smile or acknowledge my presence, I basically explained the situation to him. He was immediately skeptical, looked at me over his glasses and basically just asked me what I did to cause this. I tried to explain it wasn't my fault. He seemed extremely annoyed at me inconveniencing him with my problem. In the off chance he's just super socially awkward I won't print his name, but suffice it to say he wasn't nice about it, not apologetic, and did not acknowledge that there's a possibility the product is just crap. He did replace my protector with a completely different brand and I got to use store credit for the terrible one I bought the day before. I'm giving this place one extra star because one employee, Nigel, was actually very nice, courteous, and helpful. So if you have to go to this Verizon store, basically just ask to have him. I would take a drive to one further away to avoid the rest of the customer service reps.

After 9 visits to try to set up a new account I ultimately found out that they lied and screwed me…read moreI wouldn't recommend Verizon to anyone the service is awful and they lie

Came here today for a screen replacement for my iPhone 7. Tony charged half the price of the big…read morebox store and had it done in 10-15 minutes. The big box store wanted to keep the phone overnight. No thanks! Phone is working great, threw screen protection as well. While I hope I don't have to get my phone fixed any time soon, I would certainly return and would highly recommend.

This is the best place too take phone iPad tablet or computer too have fixed.the service and…read moreprofessionalism is great.the atmosphere is top notch and always clean and welcoming.he will help with anything he can be it ordering something for you or pointing you in the right direction.You can't go wrong only a phone call away,I recommend this place be #1.

A large store in the Target/Stop and Shop plaza in Windsor easy on and off access from the 91 North…read moreHighway. Open and spacious with different products along the wall. Looking to return two cellspots; the sales associates didn't know what they were and had to call for support. There were many associates that were chatting while others were taking care of customers with app and cellphone issues. A quiet T Mobile Tuesday we were able to snag our swag as well. The place is clean and had good music to showcase the sounds of the different speakers that were on sale. I had tried one of the headphones but one side was broken.

I went into this store in February 2024 because my phone was not working. They swapped it out for a…read morenew device and it was seamless. About 6 months later I realized I was still being charged for the returned device. We're now at 13 months and I continue to be billed for a device that was "not returned." I went into the store again as per the recommendation of the online support team. I was told it was probably stolen and that the staff around that time was all let go yet they can do nothing to help me. Steer clear of this company. Customer service is not something they prioritize.

My youngest son has me on his plan, and I had to make a decision to upgrade or keep my phone. He…read moresaid he'd made me an authorized user, so I could go to the store without him and still do whatever needed to be done. I went in around 2pm on a weekday, and was only the 2nd person in there. Nice!! The young woman who tried to help me was new, and she needed some assistance from the other woman there, so I had two really nice employees trying to help me. Turns out, the boy didn't put me on as authorized, so their hands were tied. But they were soooo nice and helped as much as they legally could (me being unauthorized still). I had my son fix the issue in the next few days, and I went back as an authorized user. I had the same lovely young woman--who remembered me--and got another assistant to help show her how to get the info I needed. He was very helpful, and my whole phone debacle was settled in minutes. All throughout each visit here (in the very empty Enfield Mall), the employees were polite, friendly, professional, skilled, and eager to help. They made the confusing/frustrating issue (which was my son's fault--sorry, kid) so much easier and pleasant for me.

Very poor service. Got the run-around when attempting to…read morereturn a phone and watch. Had to finally go to another store to complete the return. Also was charged for Air tags which we never received. Completely too advantage of a young person who was trying to be independent and purchase a phone on his own.

There are not enough Great things that I can say about Geek Bro Repair. They were recommended by a…read moreco-worker and I'm so happy I went with Larry (the owner). I have a Galaxy S22 Ultra that I destroyed the screen falling in my driveway on ice (bruised ego). I had called around other places first, and the quotes were matter-of-fact and no detail. I didn't feel confident with them. I called Larry and he explained everything. Why my screen repair was more expensive (curved edges), and that I was going to get a genuine OEM part from Samsung. I paid the deposit, and a little extra for overnight shipping. Went in the next day, and within 40 minutes, my phone was back looking and acting brand new. It was so much better than spending $1500 on a new phone. I already have recommended Geek Bro Repair to friends and family. Larry is knowledgeable, and doesn't try to upsell you on any extras. It was refreshing to have ALL my questions answered.

Exceptional service, fixed my son's play station in 2 days and gave great advice for preventative…read moremaintenance.

Had a great experience with this store specifically with Laurel she was very helpful and solved our…read moreissue professionally. We greatly appreciate the employees in this location.

I agree with every one‑star review. The T‑Mobile reps at this location were the most rude people…read moreI've ever encountered. I'm genuinely bewildered that they still have jobs. I will never return to this store for any help or service.