We had a bad charge port on an iPad Pro. They took us in as walk-ins and diagnosed it quickly and…read moreaccurately. What more could anyone ask for? They fixed it same day and it's working well now. Very pleasant experience and staff was very attentive. Could have been much different as it was a Friday visit. Great attitudes that lead to great service.

Friends phone locked. We had been to multiple places who said if they did a reset he would probably…read morelose everything or sent us elsewhere. The woman here was fantastic! Explained everything and fixed it! Wow! Great job!

Honest, great service, priced right. You can trust this…read moreplace, the owner and employees are amazing. They always find the perfect fit and fix everything quickly at an affordable price. Replaced screens. Replaced charging port. Purchased great quality used I phones.

Excellent service , products and prices. This is my number one place for repair and they have…read morehelped me twice with repairing phones at a great price. They also have a great selection of used phones. I got a great phone from them and they set it up perfectly. This business is the best!

I cannot recommend this Verizon dealer enough. I had a…read moregnarly situation with my brother's phone and working it out was left to me as my brother was not well enough to do it himself. Danny was knowledgeable and thorough, guiding my steps with patience and professionalism to resolve my issue. He absolutely went out of his way to assist me, and I was so very grateful. "Joshua" was there as well in the store, and although he did not assist, his presence was a pleasant addition to my experience.

Took my daughter in to get a new phone as she destroyed the other. Salesman was very nice very…read moreinformative very accommodating. She ended up getting the phone that she wanted and we walked out of there happy. Do you have to go at just the right time because if you don't you will wait a long time.

Very Helpful. The associates go out of their way to help. I came here after being blown off by an…read more ignorant salesperson at the Cricket store down the street.

Needed copies, so I went to Staples. Copies are not cheap anymore and currently, I don't have a…read moreprinter. I am working with our NM Lions Operation KidSight group doing eyeglasses screenings for children. Lions will do for free. Pay for our own gas, time, and the paper for the info sent to the DEPT of Health here in New Mexico. Asked if a discount or reduction in cost would be possible. I believe it was Aaron , Assistant Manager , who assisted me....if not it was Keyton Retail Sales Supervisor. Set up a new account with them for our Kidsights Group. They did charge me a reduced fee because we are a nonprofit. Appreciated there kindness and eagerness to satisfy my request. Kuddos!!! They will be my go to in the future. Thanks again

I was treated with fake pleasantries. Joseph at the door would not let me into the store to…read morereturn an item to the Amazon desk at exactly 7:02 pm and 18 seconds. Pleaded I would take a couple minutes since I have the scan codes. I got sorry , sorry , sorry. What could have Joseph done differently ? Well he could have explained that the Menaul location stays open until 9pm instead of drowning me with fake concern and a title waves of sorry. The employees that stare at the clock waiting for the second to shut down the front doors says something in itself. This is not a store that is here to support the neighborhood. I hope Joseph gets home quickly and unwind from being able to count the seconds to quitting time. Bless his heart.

It appears this UPS store on Menaul is under new management...... nice to see. It was disappointing…read morein the past to see talented and knowledgeable employees leave. Mr Asif A is making changes for the better. He is supportive of his staff. He was super helpful in assisting me to locate a package i had misplaced in a recent move. He gave all the credit to his staff. I wish him and his team all the best. He really cares. He is a leader.

BEWARE: Apparently Refrigeration Is a Secret VIP Benefit. Now I understand why this location has a…read morelow star rating. This review is for the UPS Store at 8226 Menaul Blvd NE in Albuquerque. For approximately nine months, I had refrigerated medication shipped to this location as a UPS Access Point. Every shipment was refrigerated, so I reasonably believed temperature-sensitive medications would be handled appropriately. Then one shipment was left unrefrigerated and ruined. An employee acknowledged the issue and documented it. Management had my contact information. No one called. No one apologized. No one followed up. When the replacement shipment arrived, I finally heard from management not to apologize, but to explain that refrigeration is merely a "courtesy" for non-mailbox customers and that I should not expect my medication to be refrigerated unless I pay for a mailbox. So apparently the policy is: refrigerate medication for nine months, never tell the customer it's optional, leave a shipment out and ruin it, then explain afterward that the customer should have somehow known better. Even more impressive was being told that the store bears no responsibility because I didn't pick up the package fast enough. Apparently accepting temperature-sensitive medication and then failing to store it properly is not the issue the customer is. If refrigeration is not guaranteed, customers should be told before packages are accepted, not after a shipment is damaged. Based on my experience, if you have refrigerated medication, choose a different UPS Access Point.

I recently broke the screen on my new iPhone 4 and took it into Precision Cellular. They repaired…read moreit for me in just a few hours for the best price I Could find. Very happy with the job they did. Also picked up an Otterbox Case for my phone while I was there.