My ML320 Mercedes is looking for local service after spending all its life in Bellevue. Been…read morecomparing a bit, tried a couple places. Gary's and Tye are well organized, responsive, and get to the problem. Had an A/C problem, not on regular maintenance checks oddly enough. Also discussed best plan for future preventative maintenance. Very pleased with results.

I took my car in to find out what was wrong and they charged me over $300 just for the bid.read more

I have an old 2003 Chevy Tahoe with 180,000 miles that was going to need some TLC. Front…read moresuspension, water pump, fuel pump, and a few other things so it would be road worthy for a long summer trip to Texas. They got me scheduled to come in, did an inspection and contacted me with the results. They clearly outlined all the work they recommended along with a detailed cost breakdown. Total repair time was just under a week and they called me to provide a status. They delivered on time and on budget. Staff were friendly and professional. Amanda, the young lady who runs the front of shop was awesome!!! Best of all, the truck runs and drives much better now. Great job!

$40 to change a rear light bulb. Carlos said "he would take care of it". Would be nice to tell your…read morecustomers what you mean and what you charge so they can decide.

Why myself and the nine people I convinced to try Ben's are still customers after a decade:…read more 1. Honest - they will tell you what's wrong and how vital it is to repair. If it isn't vital, they tell you the cost and let you decide how best to go forward. 2. Great Communicators - they answer questions without condescending or splaining. They call quickly if something is more than expected and let you decide what to do. 3. Crow Watching in Spring - I know, but seriously, you have to see the crows drop nuts onto the ground and swoop down once the shell gets crushed by a passing car. 4. Fair Pricing - their prices are competitive, not high, not low. And they are fair about pricing.

Jan 2026 ownership has changed. Ted retired at the end of 2025. Eric seems like a promising…read morebusiness man-- he is not a mechanic. I had two interactions with him and overall I'm neutral. Interested to see how others experience the new structure.

This is genuinely the best mechanic and auto shop in the area. Justin operates the place…read moreefficiently and with a high level of integrity. When I moved from out of state to this area, I was dreading the prospect of finding a new mechanic. But I'm so grateful this place was recommended to me. I'll never go anywhere else!

I took my Outback to a PNW regional tire store last week to get my tires rotated. The technician…read moreinformed me that I needed to get the rear brakes replaced. He provided me with a quote for $825.57. (Photo A) I reached out to my regular mechanic (Automotive Artistry) to also get a quote. There's was for $481.70. (Photo B) I was totally shocked by the difference in price--$343.87 between the two. That difference is what I'd pay for a weekend trip to the coast with meals. Automotive Artistry, you really delivered this time.

Jerry at Jimmy's Auto helped out this single mom in a pinch!…read more After barely making it to my son's doctor appt that afternoon, the car barely chug-chugged to Jimmy's. (Yelp led me to the closest mechanics and I'm glad to have found the many positive reviews at Jimmy's because it was close!) It was a short wait and simple fix to get us back on the road (water in the ignition coil; missing a seal) and as a single mother, I AM SO GRATEFUL that Earth Angels like Jerry exist and don't take us for a ride Also, Jimmy's has a very cool and clean lobby; hip velvet sofas instead of plastic chairs. PLUS, this is the cutest bathroom sign I've ever seen! Thanks Jerry and Jimmy!

I recently dropped off my car for services and let me tell you, I was impressed. The mechanics are…read morethorough and professional, with fair prices. I dropped my car off at noon and picked it up within 2 hours! I suggest you call ahead to schedule, great guys!

They fixed a massive electrical failure in our '17 BMW. Price and speed of repair seemed reasonable…read moreand the results were perfect. They said the previous shop that was aware of the issue (that I chose to ignore) should've told me the issue could grow worse with neglect. I thought, "oh well, we can live without the stereo and back-up camera for a while." Wish I had gone to Pete Lea's first.

Ruined my car and it could've been so much worse. Came in for an oil change and they also checked…read morethe rear differential fluid. Cut to 3 weeks later and my rear tires seized up as I was driving 70 MPH! Found out the plug from the fluid they checked wasn't there. The fluid had all leaked out and caused my back end to freeze up. Either they never put it back or put it back carelessly. They claimed it wasn't their fault and also said I voided a warranty that said I had to take it back to their shop. I was 2 hours away from Olympia and at the time didn't know what was wrong with it so why would I tow it there? I had to sell my 7 year old 4 runner for scrap and buy a new car. They're lucky no one was hurt when my car suddenly froze up on the freeway. My hope is they are more cautious and careful in the future. zero stars.

We took our car into a different shop and was told that just for the transmission alone it would…read morecost us over $13k. There are many shops that when a women calls they tend to treat them like they are inferior, not this place. Ken was beyond helpful and even provided us a place to call if we wanted a refurbished transmission as he knew we were looking into options to save money but yet still get the job done right. We had our transmission replaced with Mike's Automotive and even with a few hiccups, nothing that was their fault...just a few extra things that had to be replaced to get the car in running shape since it had been sitting for some time. The fact that I never felt inferior by their staff and they kept the communication open with us was truly amazing. We were looking for a good automotive place and this definitely will be the place we go to from here on. Thank you to the staff for making us feel like we were part of the family and process during the process of all of this.

Excellent customer service. All of the mechanics I saw as…read moreI waited in the shop were very friendly. I was way overdue for an oil change so that's what I had done today. Kodi was my mechanic and he was quick, friendly and professional. The cost was very similar, maybe less than what Toyota would have charged me and Mike's is only a 6 minute drive round trip from my home. I'll strongly recommend them to anyone.

Great service, very friendly, knowledgable mechanics. Dennis is great to work with and the owner,…read moreKevin, is very kind! You're not going to find a better shop anywhere in town, I promise. There is a reason you see other reviews for this shop that have customers that have been coming to them for years! The labor rates are reasonable and they take the time to explain, and show you the issue. They're HONEST, and are not going to sell you a bunch of extra services you don't need, and they actually care about the work they do. I can tell you these things with the utmost confidence. I'm not a mechanic by any means, but I am mechanically inclined and can do some repairs myself. The hours of labor they quoted for the the repair were done by the actual amount of time it took them to do the job. Pricing for the parts were normal, but also, the quality of those parts were obvious. They were not some cheap junk, and there wasn't a huge markup like you're going to find with someone else.They have integrity, and that is a very rare trait in the automotive industry these days. Trust the reviews! I did, and they didn't disappoint! One very happy customer. Thank you guys! :)

I have been going to this shop for around two years. I can't begin to say how incredible they are…read more Hard to find a place that is willing to work on classic cars, let alone with the level of experience and care you will find here. Pricing and turnaround is reasonable, probably better than you will find anywhere else. They have done serious engine repair for me, exhaust install, brake work, metal panel repair, alignment, transmission work, the list goes on and on... If you have a classic car, you know how much it means to you. Don't take it anywhere else, this is your shop.