Rude beyond rude and extremely slow. Not worth the wait we ordered 4 drinks and all of them were just ice with very little flavor or drink.

I found out about this place on TikTok and it's an absolute gem! It's easily the best drink and soda spot in the area. I find myself there almost everyday! Service is awesome and the environment is just a drive through. My favorite drink is the mango breeze. Get it with extra mango purée and it's beyond perfect! Don't sleep on the mini chocolate chip cookies too! Those are delicious and addictive. read more

Swig - Mango Breeze - Desserts Near Me - Phoenix, Arizona

See all

Worst place ever. Went for my kid. And only because of my kid. On the way home from MX. Added an additional two hrs to my long ass trip. Whatever you do don't go there. Soda with cream. Really. Who's stupid idea was this. I had to give it one star. Only if there were zero stars I would. read more

When this location first opened I went quite frequently because I enjoyed the sodas. Unfortunately the costumer service wasn't great to begin with and has not improved with time. Twice now when I visited this location with my friend and have asked to do separate transactions because we both have loyalty numbers, they told us they were not going to use separate numbers because it's "easier for them". Confused by this, we asked again if we could use separate numbers and they begrudgingly agreed, not to mention the way their attitude changed after. What's the point of having a loyalty program if you're not going to let costumers use it?? I've worked in costumer service for a business with a loyalty program, to say I was shocked when they denied us the right to use our numbers would be an understatement. This is unacceptable. read more

The weather was nice so we walked over to try it out on a Sunday. Little did we know, they don't take walk-up orders on Sundays. The girl opened the window to tell us to walk to the drive-thru line to place our order....really? You can't take my order at this window? So we 'got in line' only to be asked if we had a car....if I did, why would I be physically standing in your drive-thru line? This girl told me it was a liability to be standing in this line and I needed to place an online order and pick it up at that window that wouldn't take my order. The only reason I did that was because I had already walked over here from my house and my daughter was wanting to try this place. Everything we ordered was good (pretzel bites, swig sugar cookie, Texas Tab). The girl handing us our order even offered us a 'pup cup' for our dog. Even though I was quite annoyed at the order process, I was happy with our purchase. It would have been nice to have had a table or two to sit outside, but with their strange 'walk-up' order hours, that probably wouldn't make much sense! read more

The drinks are amazing! The accuracy in orders fulfilled and the ingredients occasionally are not. I just believe it's helpful to know if a purée is being replaced with a syrup and giving me the opinion to decide if I want that instead of not informing me and making that decision for me. I've also noticed more errors in the accuracy of orders happens in the evenings and on Saturdays. I can only attribute that to staffing. I have reached out in social media to express my concern, but no one responded to me. read more

Great idea. Poor execution. We have tried this place 3 times, not sure why I didn't learn the first trip. Today both our Poppin' Pineapple and Shark Attack were both clearly made with soda water or something else and not the advertised Sprite. This has happened just about every time we have went. The drinks taste like watered down versions of what we expected. The line was insane so going back to get it corrected wasn't an option and the walk up window was blocked by boxes so that wasn't an option. Disappointed to say the least. read more

The pretzels and strawberry cream cheese an ok snack. The drinks are inconsistently made, measurements need to be evaluated based on size, always only tasting the soda especially the Dr Pepper drinks. read more

This is hands down my fave place! Go here! Take the kids! Best cookie (coconut) I have EVER eaten and I always get the Diet Coke and sugar free vanilla! My 8 year old loves all the fun drinks and they are all Very nice! Go go go!!!!! read more

Workers were a bit rude (extremely) and not respectful . They prioritized making drinks for themselves rather than the people waiting .

I'm disappointed in the Shea location. The concept of swig is great and I like the sodas but my last 2 visits have not been great. Just last week, I sat in line for 15 minutes waiting for someone to come out and take the order and now today they made my drink wrong and I was told "we have no limes" when there was a giant box of them sitting on the counter. When asked, they said "we don't have time to cut limes". It takes 2 seconds to cut a lime. It just shows their lack of care for their customers. read more

I love the sodas at Swig! There is a lot of variety and the prices are awesome! My serious gripe is that they have people working outside with zero shade or cooling system. I just got a soda and, as I'm writing this, it is 110 degrees outside. I can see they are busy and need the extra people taking orders, but other drive thrus have cooling systems for their employees IF they work outside. This is an unacceptable work environment. Get some shades and misters at the very least, then I'll be back. read more

Brooklyn with one n was INCREDIBLE! Kind, knowledgeable, and funny. We will be coming back because of Brooklyn with one n. Thank you!

best drink place in phoenix Service is great such sweet people I love how everyone is on top of the line to get people successful in and out of there efficiently Swig offers a refreshing experience with a diverse range of drinks to suit various tastes. The vibrant atmosphere and friendly staff create a welcoming ambiance. Whether you're into innovative mocktails or classic sodas, Swig provides a well-curated menu that caters to both adventurous and traditional preferences. Prices are reasonable, making it a great spot to unwind with friends or grab a quick, enjoyable beverage. read more

I agree about the extra cost. And they better put it on the menu because they are deceiving people. For that reason I don't think you should go there. 4.50 for a drink that lists 3 flavors, that supposedly comes with the base drink is not worth it. Mine tasted good but it's flat. No carbonation. So I won't buy another one. read more

I love Swig so much the drinks are amazing and the customer service is amazing and everyone is so sweet

Long time Yelp user, first review - was very excited to try this place. Love that carbonation and all the different options are great. Line has two lanes and is too confusing for people for some reason. No speaker to order drinks and teenagers take your order while your in the line before they suddenly leave (understandably so because of the heat, but still confusing because there is no communication or announcement). Sometimes they have one kid working both lines of the drive thru which adds to the confusion. So cars sit there wondering what's going on until they finally pull forward while figuring out the two lane merge. Sometimes you just order at the window which slows things down and creates the thirty minute wait people have mentioned in the comments. All for a fancy soda water... Don't look next door where Starbucks is taking just as many orders in the drive thru and the wait is just minutes. Ownership should have realized their mistakes quickly and addressed the issues, but the experience of waiting in a mess of a line for 30 minutes isn't worth it for a drink. Sonic is 5 min down the road. If you need a drink that bad, just go there. Sad how this place operates. Do better. read more

Drinks and service are always amazing but the management needs to prioritize keeping the employees safe and healthy aka get them out of the 115 degree heat! read more

Swig is my go to drink shop! The customer service there is great and they get me in and out of the line quickly. My only hang up is when they are out of a drink (specifically Dr. Pepper) there isn't a sign saying they're out, so I'm stuck in a drive thru line for nothing once they're able to tell me they're out. This doesn't happen often but it's happened enough that it's slightly irritating. Aside from that, I haven't had a bad experience and would highly recommend over any other soda shop! read more

Best dirty sodas anywhere! I have tried a lot of soda shops and really love them. But Swig is my favorite! The mix is always on point!

Just waited in line 30 minutes only to be told their internet is down and they can't make drinks. We asked if they could take cash and we could still get a drink? Nope! Oh and they couldn't give us a free drink because their system was also down. Don't waste your time here until they get an online ordering system that allows pickup if that EVER happens. read more

10/10 so delicious!! The line went super fast! Definitely coming back! Gotta try the pretzel bites next!

We've been a few times now; as a pregnant woman, it's nice to find a place that offers flavored water options. We came today and have officially been in line for an hour. 20 minutes ago, the employees came out and said the "wifi is down" and therefore they can't take any orders. We asked if we could pay cash, and they said no. I'm shocked that a wifi outage took out the entire store; also shocked by how many customers left the line, imagine the business they lost!! We stayed thinking it can't be that difficult to get the wifi back up (did they try to restart the router), but no. Beyond disappointed that this place is this unreliable. Looks like I'll have to find another place that offers flavored water options. read more

This is a really cool place in a prime location. They serve energy drinks and sodas that you can add mix ins too. My sons like their buttery beer which is root beer and butterscotch and cream. They also have fun drinks like a sprite that's blue and comes with a shark gummy. They are quick but the first week they opened their line was long, for good reason. Easy and quick place to get a refreshing drink. read more

Workers are all stuck up, entitled, rude, and untrained teenage girls. The only two workers inside came out and socialized with the car in front of me for over 5 minutes while the line stood still. Very unprofessional. It's work not play time with your friends. Another worker came out and condescendingly asked if I had my order get taken, as if she wasn't the only one taking orders and clearly didn't come over to my car. Girls at the window talked for another 5-10 minutes and sat on their phones as we sat in line watching them. Workers need to be retrained or staff needs to just be replaced. 0 stars is more accurate. read more

The service is horrible you have 20 minute line and only one person taking orders outside. Other than it's great stuff. Highly suggest.

Wanted to check it out since I had heard so much about the concept. I am a sucker for pretzels and sugar cookies, so this should have been a marriage made in heaven. The sugar cookies were decent, but right out of the fridge. The pretzel bites were also practically right out of the fridge, so they were chilly and dense. They were much better when I heated them up in the microwave once I got home. The mini chocolate chips cookies were cute and decent tasting. I definitely won't be rushing back again, even as a diet coke addict. read more

waited in line at window waited 10 minutes while getting stared at by a worker inside. Someone came and told us they were unable to serve us due to their walk up being closed Sundays. We asked if we there was another solution other then drive through . the drive through was so long and slow it was going onto shea blvd... impossible to even get in a line. As we walked away a man behind us placed a mobile order online and was able to pick up on the walk up window... she told us couldn't do mobile or anything else she was extremely rude and disrespectful.. read more

The swig employees were overwhelmed with our group size so much so that they told us to leave! do they not want a profit? it wasn't going to be multiple transactions it was all on one card and we were okay with waiting! read more

the drink was incredible I got a buttery beer with coconut instead of vanilla and it was amazing plus the amazing service from Aliyah, she was super sweet and helped recommend what has become my favorite drink read more

The food there is so good and the drinks are as good. But the best part were the cookies no matter what type it is good. The service was nice got food quick and talked to the employees. read more

This place is amazing! I highly recommend it! Definitely try the drinks blended, it's so good!

Was so excited to try for the first time after seeing all over my TikTok. I got in line at 8:40p and waited in the LONG line for over 20 mins. I got to the window finally at 9:03 just to be told that they're no longer serving for the night. I felt like my time as a guest was incredibly disregarded. I wish they would have closed the line off instead of letting me wait. They should have served all guests who entered the line before 9p. My experience felt incredibly unprofessional. I sadly won't ever come back to try! Super upsetting because I was so excited :/ read more

I promised my children a reward of Swig this week. We drove two hours to this location as we do not live by any. We arrived at 8:57pm and we drove in, they said they were closed, yet we were on time. They said someone moved the sign obviously, as if it was us, and refused to serve us. We will not be coming back here. My kids cried all the way home!! read more

I don't understand the obsession. Waiting in line for 30min for a drink? No thanks. They have a walk up window that they don't offer service at. Makes no sense. I ordered in the past from the walk up window & it was a 5-star experience. Not sure what the business model is at Swig but they definitely need new leadership. I'll go to QT for a drink next time - they have it figured out. read more

Girl skipped my car when taking orders and when i tried to wave her down to get her to come back, she wasn't friendly. Also they made my drink diet when it wasn't supposed to be (or else their Mountain Dew is flat, which is also very possible) read more

It's a good spot. The line can sometimes be slow but overall it's a fun place to get a cold drink.

Server came over to us at the walkup window with her ipad in hand to tell us that they aren't accepting walkups. We went nextdoor to Starbucks. They take walkups read more

Nice employees BUT the drive-thru line is consistently 20+ minutes long. Please offer alternative options to pick-up orders like the other locations (curbside, etc). read more

I am personally a big fan of swig, I am so happy to have something like this in AZ. Like the Dutch of soda shops. The unfortunate aspect of it that makes each visit a little unwelcoming is that the working conditions of the employees and flaw in the line tending. The girls working each location that I've been to (PV & Gilbert) tend to not be enthusiastic or welcoming, which I'm willing to give grace for bc it's hard to put on a face sometimes, but it's like every time :/ and they consistently mess up the drinks. which brings me to the fact that there's usually 1 girl outside in an Arizona summer while there's a good line of people and they switch out and a new person doesn't come back out for a good few minutes therefore backing up the line even worse. I feel like there is a lack of urgency with taking orders. It's important to provide things to assist the employees physically well-being when it's so hot. Personally, I think it's a domino effect. These ladies are out in the heat for too long without resources (mist fan, hats, cooking vest) , they can't provide exceptional customer service or put forth a little more effort. If I'm wrong about the employee conditions, I'd at least hope there's a change in the attitude. read more