We love Swig even though we've only had it a couple of times since they aren't in CA. The issue with this location was that they were out of the birthday cookies and the girl taking the orders seemed like she hated her job. Other than that, it was great. The Guava Have It always hits. The service was quick and the line moved fast even thought it was pretty long at 5:30pm on a Thursday. read more

We've been coming to this Swig since it opened. The drinks are excellent, and the young girls are sweet and quick. The problem lies with whoever is in charge of customer service and traffic flow at this pull-up location. Most customers are polite and well-mannered, just like the staff. However, a SIGNIFICANT number of their customers choose to cut in line using their 2-lane system. Today, I pulled in and followed the flow of traffic by staying behind the cars in one lane. The other lane was completely empty. There were five of us in the initial line. As often happens, some RUDE and selfish customers pulled up and, despite clearly seeing the intent to observe one lane, decided they had priority over those waiting patiently in the full lane. When I got out of my car and spoke to the young lady taking orders, she made an excuse about not knowing what to do. Seriously, Swig, is this the best customer service you can provide? A loyal customer observing common manners gets pushed back further so these two inconsiderate, rude customers can cut the line and make everyone else wait even longer! Can you come up with a better customer service system than "I don't know what to do?" This happens more often than I can believe. What happened to people being polite in public? Sadly, these cars and SUVs often have kids inside, and this is the example their parents are teaching them--thinking they're more important than everyone else. I've experienced this more times than I'd like to admit. What will you do at this Scottsdale, AZ location to fix this? Fast food places, Starbucks, banks, and others don't have this issue--why do you? And more importantly, what are you going to do, if anything? read more

We stopped at this swig while visiting AZ this past weekend. The line moved quick and the drinks were affordable. The customer service was also fantastic! My only complaint is I wish my drink was better. I think it was lacking cream but it was still good. read more

Swig - Dirty little secret - Desserts Near Me - Phoenix, Arizona

The drinks were delicious! Unfortunately they were out of all of the treats we wanted to try. There wasn't a long wait and we got everything pretty quickly. Definitely recommend if you want to try it! read more

Swig - Menu - Desserts Near Me - Phoenix, Arizona

I have been to Swig before and loved my experience there, and I am sad to say I cannot say the same for this location. Our drinks were good as always, however our service was strange. Unfortunately the girl taking our order seemed very complainy about work and she did not make eye contact or make a personal connection. When we got our drinks and cookie we were happy, unfortunately my cup had a hole in the bottom that I didn't notice right away but made it difficult to drink. Definitely something that can be avoided. I will be back to try some more drinks and hope for a better service experience! read more

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I haven't been to swig in a while, I was a regular at this location when they first opened! I went because I got a promotional text advertising their seasonal menu. They were unfortunately out of the drinks I wanted to try, but I got a chocolate peppermint crinkle cookie from the seasonal menu. It was chilled which surprised me, but it was good! I also got a cherry bomb with Coke Zero instead of Pepsi that was terrific! The service was awesome and very attentive, answering all of my questions, I even got a compliment on my eyes! Love coming here for a nice treat! read more

Swig - Chocolate Peppermint Crinkle Cookie - Desserts Near Me - Phoenix, Arizona

The dirty soda was good but pretty underwhelming. I don't really understand the hype.... The drive thru line was incredibly long but it was moving fast. The workers were friendly. I would go again but I wouldn't go out of my way to get here read more

I love Swig so much! I wish we had them in NC! The service is quick, the combinations endless, and the joy I get from this little treat is huge. The drinks are delicious. The spaces are welcoming. read more

Swig - Yay! - Desserts Near Me - Phoenix, Arizona

Great drinks and food! The only is issue is the employees. Every time I come to this location the employees seem to like or want to do their job. It's either their attitude, demeanor, or the fact that they skip you in line. In which results in me having to order at the window and holding up the line, which has occurred plenty of times. I try to give them the benefit of the doubt but, things have yet to change since their opening date. In other words, I would definitely recommend a different location. read more

Yes, I'm leaving a review of a soda place. Even though my interactions are: 30 seconds on the App, 5 minutes travel time, 2 minutes chatting up the staff, cause they are all as sweet as can be, and 5 minutes back to my wife to put a smile on her face for less than $10! These young ladies are so ridiculously organized, hard working, and courteous that I feel compelled to give em FIVE STARS and sometimes I'll drop off some Double Bubble bubblegum to give them a little sugar rush back! read more

Rated 0! I have frequented this establishment in the past, but after my recent experience, I will no longer be supporting this location or any of its other locations. During a recent DoorDash pickup, I approached the drive-thru window and could clearly see several employees standing nearby. As I got closer, they abruptly ran away from the window instead of acknowledging me. No one greeted me, asked if I was there for a pickup, or made any attempt to assist me. Those several employees then stood on the opposite side of the building looking back at me. When I made eye contact and waved, they remained where they were and appeared reluctant to approach the window. After some time, they eventually decided who would come assist me. Throughout the interaction, I stood waiting without any communication or acknowledgment. This experience reflected a complete lack of professionalism, courtesy, and basic customer service. Whether someone is a customer purchasing food or a DoorDash driver picking up an order for one of your paying customers, everyone deserves to be treated with respect. After reading through the reviews for this location, I noticed that many others have reported similar experiences involving rude, dismissive, and unprofessional employees. My experience was consistent with those repeated complaints, suggesting this is not an isolated incident but an ongoing issue that management has failed to address. I am not interested in receiving a generic or automated response. I encourage the owners to review the surveillance footage from Wednesday, July 8, 2026, between approximately 4:50 p.m. and 5:10 p.m. and hold both management and the employees working during that shift accountable if the footage reflects the conduct described in this review. Accountability requires more than an apology; t requires corrective action. Businesses earn customer loyalty through respectful service, and they lose it when that standard is repeatedly ignored. This experience has cost your business a long-time customer. I will no longer patronize this establishment, and I will be filing formal complaints with the appropriate consumer protection agencies while sharing my experience on other review platforms so others can make informed decisions. read more

I enjoyed my first dirty soda experience thanks to Swig! We had a group of 5 and we went through the drive-thru. Most of us had never previously had a dirty soda, but looked forward to trying the famous Swig, and it did not disappoint! We were met by an employee who took our order via tablet in the drive-thru. They were very kind and warm. The experience probably took around 15 minutes, which is longer than one might expect for a drive-thru, but makes sense given the popularity. The service and ordering were smooth overall. I ordered the Texas Tab. Other members of our group ordered the Cherry Bomb, the Princess Peach, and the Raspberry Dream. All choices were delicious and I highly recommend! read more

Swig - Texas Tab - Desserts Near Me - Phoenix, Arizona

Figured I would stop by and see what it's all about. Googled best drink and decided to get the founder. I waited about 15 minutes in the drive thru.. all I could wonder is why is this so popular? Not sure why they have a split lane when it's all soooo slow. My drink was good. I'd come back if the wait wasn't soooo long. read more

Not really a soda girl but I do like fruity sodas sometimes so I wanted to try it out! I got the shark attack which had sprite, lemonade, blue raspberry, and a shark gummy. I also added strawberry popping boba. I also got salted pretzel bites with cheese and shared with my son! There was not much of a wait, only a couple cars ahead of me. My drink was ready fast and the service was really good. I can see how it would be difficult if it got really busy bc of how it is set up. But it wasn't bad when I was there. The soda was perfect of summer and I loved the shark gummy on top! Pretzel bites were maybe a bit too oily but not bad for the price. Overall my total was $8 which wasn't bad for everything I got. Glad I checked it out, would love to come back and try something else! read more

Swig - Shark attack, add strawberry boba - Desserts Near Me - Phoenix, Arizona

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My friends and I were in the area and drove by and saw Swig! We were familiar with Swig because of the Not So Secret Lives of Mormon Wives, lol. We were very overwhelmed with the menu. There are just so many different soda combinations but you can narrow it down to if you want something fruity vs. coke, etc. We all went with fruity sodas. Not gonna lie, I did a quick search on reddit to help me decide which ones to get. The worker did recommend one, but the one she recommended - we hated ONLY because we weren't a fan of the coconut cream in the drinks. Give it a try! read more

Swig - Desserts Near Me - Phoenix, Arizona

Absolutely LOVED swig!!! It was my first time trying it and I got a sprite based drink. I love the customizations! It was so refreshing and love that I could add or subtract whatever. The service was so quick, and loved the casual in and out drive through!! Such a cute spot!! read more

Swig - Desserts Near Me - Phoenix, Arizona

The word "Swig" has become a trigger word for me. The moment I hear that word or even think about it, my brain goes into full-blown obsession mode. My willpower becomes nonexistent. I love being able to customize my drinks to be sugar free. I need a Daisy Duke or a Strawberry Breeze. read more

Swig - Daisy Duke - Desserts Near Me - Phoenix, Arizona

This place was clean with friendly workers providing great service! Their sodas are wonderful! My gkids keep getting Texas Tab and I tried a few different ones. Another thing is their prices are very reasonable I think I spent less than $12 for 3 drinks. read more

Stopped by Swig on a hot Phoenix afternoon, and it was exactly the refreshing treat I needed! The menu is fun and customizable--tons of soda combinations, flavor add-ins, and sweet treats to choose from. I went with a Dirty Dr. Pepper (Dr. Pepper + coconut + fresh lime). It hit the spot. The vibe is upbeat and clean, and the staff was super friendly and patient while I took forever deciding (there are so many options). Service was quick, even with a steady line of cars in the drive-thru. I wish they offered more sugar-free or low-calorie options. With all the syrup add-ins, it's easy to go overboard on the sweetness. But overall, a fun stop and a great alternative to your usual coffee run. I'll definitely be back to try more drink read more

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This was my first time coming to Swig and we came twice during our trip! The concept of a dirty soda place is so cool and I wish we had one where I live in California! I ordered the Unlucky Ducky and the Bloody Wild. I thought it was a fun touch that the Unlucky Ducky came with a gummy shark. It was my favorite drink of the two! The Bloody Wild was stronger on the mango side but delicious. The price is also very fair! You are able to order via drive thru or up by their window, not inside! There was always a line at their drive-thru but it's very fast. read more

Swig - Desserts Near Me - Phoenix, Arizona

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Went for the first time to Swig on Tuesday night. It was being run by rude teenage girls- and that's coming from a woman in her 20's. The girl taking orders in the drive thru stood before the menu so I told her I needed a minute to look at it and she just stared at me. I started asking if they have root beer and she cut me off before I could finish talking to say yes. Bad attitude through the whole ordering process then when I got to the window another teenage girl basically threw my drink at me and said "here" then shut the window. I've worked customer service jobs and I've worked them as a high schooler, there's no reason for the employees to be like that. Won't be going back to that location! read more

My drink was good! I liked it! The drive thru line was insane so we decided to order at the counter. Unfortunately, there was no sign explaining that you had to order through the app for pickup so we were standing for a while. read more

Swig - Desserts Near Me - Phoenix, Arizona

I've tried three drinks so far - the Texas tab, the riptide, and a custom with diet Dr Pepper, peach, and coconut cream. The Texas tab is my favorite by far. I wasn't a fan of the peach in the custom drink - it overpowered the rest of the flavors. read more

Swig - Riptide - Desserts Near Me - Phoenix, Arizona

went for the first time in awhile. Paid extra for the frozen mangos, and when i recieved my drink I noticed there were no mangos added. Went back to the window and politely asked the girl if they were added bc I couldn't taste any even with a big straw and she rudely said "No I added them" and then closed the window on me. Just getting down to the bottom of my drink and there are no ma read more

Swig - Desserts Near Me - Phoenix, Arizona

Warning! Do not try Swjg unless you are ready to be hooked! There is no better combo than the cookies with a reviver drink! They have so many unique options. This place is a drink persons heaven. read more

Swig - Desserts Near Me - Phoenix, Arizona

The cookies here are terrible. The new sugar cookie with coconut cream was way too sweet and the cookie itself was tasteless. The rest of the menu is soda with syrup added or energy drinks with syrups. My dirty soda concoction was nothing great. Also having two drive thru lanes merge into one after you order is only going to cause angry drivers. Terrible design. read more

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I went here today to redeem my free birthday drink, and they weren't able to redeem it even though it was in my app. When I asked why she said she just couldn't. And on top of that the drinks had almost no flavor. Very disappointed. read more

We discovered this place on a trip through Arizona and it sparked a love for dirty sodas that I don't think i'll ever get over. It's a small place so most people seem to use the drive thru but they're pretty fast. The people taking orders are always kind and helpful too. One of the ingredients in the drink we ordered was out of stock so the girl at the window made a couple suggestions for a replacement, which was nice. My current favorite is The Ring King (Dr. Pepper, cupcake syrup, strawberry puree, vanilla cream), it's like dessert and all the flavors work so well together. I also tried the Dew Gooder (Mountain Dew, pineapple syrup, fresh lime, raspberry puree, coconut cream) which was good if you're in the mood for something fruity and more refreshing. They have a good amount of different drinks if dirty sodas aren't your thing and there's also the option to build one to your own liking. They also have a points system to earn rewards. This will always be a staple in my trips to Arizona! read more

Swig - 16 oz The Ring King -- my go to drink - Desserts Near Me - Phoenix, Arizona

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I love Swig! The workers here are all friendly. Every drink I've gotten has been yummy and (to my knowledge) made correctly. The cookies are also the best! Pretzels are meh. The sodas are the highlight! read more

Swig is a chain that's popular in Utah - they offer various "dirty sodas" - sodas that are are combined with cream or flavored syrups/juices. Think Starbucks but for soda options. I think the sodas themselves are excellent - if you like different flavors of soda, this place is perfect for you. This particular location is drive through only - there's no indoor seating area. The actual drive through menu doesn't contain all of the options they actually have (or show you the custom menu) so I'm docking a star for that. If you're going to a Swig for the first time, I recommend looking up the menu online and using that menu because it has a whole lot more options (including seasonal varieties!) than the actual menu at the drive through option. read more

Any time I'm here I'm expected at least 30 minutes of waiting, really frustrating and entire drive-through is so poorly managed especially with cars in lines, such a mess read more

We have visited your location at 83rd n cactus location multiple time. The service has been amazing! the staff is always friendly. To the corporate individuals running the show. This location is in ARIZONA!! It gets to be over 115 degrees here! When are you going to budget for a canopy for your poor workers! The cooling vests are great n all but your employers need more than darn cooling vest in AZ. Spend the money(stop being cheap) and pay for a covered drive through for your poor workers. Thanks for the amazing service A concerned patron read more

Swig - Desserts Near Me - Phoenix, Arizona

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Not good. The two line thing drives me crazy. As expected, a girl drove up and got in the line next to me after I had already been in line for 3-4 minutes. Tell me why she got her order taken before me and ended up two cars in front of me?? I watched her drive away and still hadn't even paid at the window yet. (This is my pet peeve. If you know you you came after someone, be considerate.) As far as ordering, they were out of pretzel bites and it's only 4pm. Got cookies and they were super cold. Was not expecting them to come right out of the freezer. read more

I've been to Swig sooo many times but the last few times have just been meh. I don't mind so much the layout of the drive thru, didn't wait super long on a Saturday afternoon, but my bone to pick is with the pricing a little lol. I'll admit it's really not expensive at all. We got 2 24oz and 2 16oz for $15 but on the menu it said each drink would be less than $2.55. We were super confused but it turns out each syrup and cream/coconut cream is an additional cost. It's no issue it just isn't advertised on the menu board. Service was good and we got our drinks pretty fast. We also got a Guava Have It and it's supposed to have coconut cream-which now to our understanding we paid extra for, but didn't receive. They also handed us the wrong drink at first. Long story short, I think the concept is good, I'd be excited for them to open new locations but I think they have some kinks to work out. read more

Swig - Texas Tab (dr pepper, vanilla, coconut cream) - Desserts Near Me - Phoenix, Arizona

Poor service. Incorrect drinks. Attitude with the window girl. I tried to tell her they were wrong and she said oh well. 2 drinks straight to the garbage. read more

If you love soda, this place is for you! It's fun to "make a fun soda" but the menu can be confusing upon arrival. Unfortunately, the pretzels and cheese were not very good however, my root beer was absolutely amazing. I can't wait to go back and try all their menu options and sodas! read more

Swig - pretzels with cheese sauce - Desserts Near Me - Phoenix, Arizona

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Really stupid setup. Can't handle the traffic. Window is useless. Employees are utterly clueless. Takes forever. Slow. No tables outside even like patio tables. Everything about the place so about as bad as it can be. It's sweet soda and makes zero sense. Never again. Everyone there is complaint about entire setup. read more

every single time i come to this location, the workers are incredibly rude and unfriendly. my drink is never made right/ has the right proportions. my friends and i came in earlier today, and the worker rolled her eyes at us numerous times. tired of this location being rude and not understanding basic customer service whenever i come. read more

they gave brother the wrong order! Instead of buttery beer they gave him cherry coke with lime ‍.

I meant to write this review a long time ago when Biz became the new Manager at Swig at Tatum and Shea. It's unlike me to buy a tumbler, a Stanley, Yeti, let alone a Swig 32oz (pink for Breast Cancer Awareness) tumbler because, I have a hydro and, that's been suffice for the last 5 plus years. Anyway, I buy the $25 dollar tumbler and the same day handle falls off. I take back in the box and the Manager when the Swig first opened was never available and, the employees did not know how to make an exchange. Months later- I have the "new in the box broken tumbler" in my car so that maybe someday, it can be exchanged. The first and only time that I heard the Manager would call back, did I actually get a call back from Biz- the week she started! Biz acts with a sence or urgency, follows up and sets herself apart from most because, she doesn't just solve a problem, she makes a friend fast. I hope that management at Swig appreciates the positive experience she lends to the brand. read more

Swig - Yay! It's always sunny at Swig on Shea. - Desserts Near Me - Phoenix, Arizona