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The Bodega

5.0 (3 reviews)
Open • 12:00 pm - 7:00 PM

THE BODEGA · YELP ASSISTANT

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3 years ago

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3 years ago

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2 years ago

This place is pretty cool. A lot of snacks you've never seen before. Clothes and boba tea.

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99 Ranch Market

99 Ranch Market

3.6(176 reviews)
0.9 mi
•$$

I was so excited to visit 99 Ranch Market! I used to go all the time when I lived in California, so…read moreI was really happy to see one here. They have so many options, and I love the variety of meats and other things you don't always find at other grocery stores. I had to grab my favorite sauce because I had just run out, and while I was there I decided to be adventurous and try these chips. They were actually really good! I'll definitely be coming back!

I would like to make a formal complaint regarding a cashier I encountered today…read more The incident happened on October 5, 2026, at approximately 6:08 PM. The cashier was an Asian woman working at Register/Checkout Lane #3, as confirmed by the supervisor. This was actually the second time I have encountered the same cashier, and unfortunately, both experiences were disappointing. The first time, we purchased a large number of items. After scanning our purchases, she placed the items to the side and left us to bag everything ourselves. Even after the transaction was completed, there were still many items left to bag. She had already finished the checkout and had time to stand there waiting for us, but she did not offer to help. Today, we encountered her again. We actually tried to avoid having her check us out, but she ended up being our cashier again. Once again, she did not help us bag our purchases. We stood there waiting, and she simply stood there as well. Eventually, she told us, "You can just put them in there," making it clear that she expected us to do the bagging ourselves. I would like to ask: How are your cashiers trained in customer service? Is assisting customers with bagging not part of the expected customer service at your store? What concerns me even more is her overall attitude. There was no smile, no attempt to communicate with us, and no effort to provide basic customer service. I understand that different stores may have different policies regarding bagging, but basic courtesy and customer service should still be expected from someone working directly with customers. I have now encountered this employee twice, and both times I have had the same experience. If this continues to happen every time I come to your store, I will continue to report it. In my opinion, someone who consistently shows no warmth, makes no effort to communicate with customers, and does not provide basic customer service may simply not be suited for a customer-facing position. I hope management will take this complaint seriously, review the situation, and look into how this employee is being trained and whether she is meeting your store's customer service standards.

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99 Ranch Market
99 Ranch Market - Salted Vanilla pocky!

Salted Vanilla pocky!

99 Ranch Market

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The Bodega - beverage_stores - Updated November 2026

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