The staff was super friendly and knowledgeable. Feel like I got a 10 min therapy sesh with the guy at the kava bar. Gave me a pep talk, and even a sample drink. Would def recommend going there! read more

Fantastic service. Clean. Wide selection. Haven't tried the Kava but the place is clean people very friendly. My one stop shop.

Driest tobacco leaf I've ever had I got multiple packs and all crumbled like a stale cracker dissatisfying and unpleasant couldn't even spark up because of this never again read more

He gave Amazing service and was very knowledgeable of the products definitely coming back. read more

Mad Hatter Smoke and Kava - Queen Of Hearts - Head Shops Near Me - Chandler, Arizona

This place is the cutest. I love the murals. I love the little lounge area. Great selection of items. A smoke shop can just be a smoke shop or it can be an experience. Mad hatter is a fun and cool experience. read more

I was looking for Kava and Jonathan suggested Halo Calm, Joy and Uplift. They were all good for different reasons but I came back for more Uplift. A quarter of the bottle gave me the energy and positive mood I needed. I will definitely be back for more. I appreciated the help and knowledge about how and when to use it. read more

Mad Hatter Smoke and Kava - Uplift - Head Shops Near Me - Chandler, Arizona

Great shop & vibes! Went in for a vape left with a smile definitely recommend, buy there vapes

The service? Top tier. The drinks? Amazing! The people? Very sweet! Will come back and definitely recommend the drinks! The mural on the floor is so cool! All around I'm coming here before pinball! read more

Great spot with really nice staff Drinks are not cheap but so good! The vibes are great. read more

Denied my REAL ID as a 25 year old. Completely incompetent and very rude. Would not recommend.

Came here for the first time on Halloween and I had such a good time. I love the way this place looks inside and the vibe was very relaxing. They have a bunch of board games to play and comfy areas to sit. I will definitely be back on a Wednesday, when they have open mic! The man that helped me out was super friendly and gave me and my friend a lot of detailed information on what to except from kava, as we are newbies to the experience. The menu was awesome and there were so many mocktails to choose from with classic and out of the ordinary flavor combos. The pricing is reasonable and overall, we had a wonderful time here. read more

Mad Hatter Smoke and Kava - Mangorita and Queen of Hearts kava drinks - Head Shops Near Me - Chandler, Arizona

Great smoke shop!! It has such a beautiful array of products. I'll definitely be back! Lorenzo is the best read more

For the Ray & Rural Location... This company is absolutely amazing & on so many levels. I truly have yet to encounter a negative experience here. Their staff/customer service is the true reason for this 5 star review! Always friendly faces & quick to answers any questions. But, today,....Johnathon was the true star employee. In reference to seeking a specific product, I confided in Johnathon about my personal health matters & what my healing goals are. He listened to me when I complained about a personal negative experience I had with a specific product. Rather than forcing a new product down my throat, he took the time to guide me through a recommended product, answered my concerns & even went as far as sending me home with a sample. TRUE definition of customer service! Customer care all around! Thank you, Johnathon! See ya down the rabbit hole! read more

Good Customer Service Go to Jordan The employee was very helpful. He was very understanding of what I needed to buy. read more

This place is awesome definitely a different vibe from most smoke shops that's really refreshing. I was helped by Lorenzo and he was awesome and super educated on the products is the shop. read more

Hig recommend this location...their staff is always on point. They always know how t help.

Wide variety of selections, some rare and unique imported goods, a large selection of flavors. I saw that this new smoke & vape shop recently popped up so I decided to pop my head in and take a look see. Spoke with the gentleman at the front and he was very friendly, told me about a few specials they had going on. Although I don't smoke or vape anymore (due to heath reasons), I am still cognizant of the lasting and growing culture. With the ever-continuing battle of Big Tobacco, it's nice to support the smaller shops and the local economy in PuffBars and JuulPods. The CBD selection behind the counter is quite impressive. The customer service associate was knowledgeable and courteous. Unlike other shops, they were quite welcoming. Whereas others tend to have a "if ya ain't buying , then get outta here!" -type mentality. Mad Hatter's Smoke & Vape Shop: "we're all Mad here!" -Alice in Wonderland reference. (This is not their motto or slogan, I just felt like it would fit the review nicely). They definitely rival the good ol' HM Smokeshop across the street! (High Maintenance). read more

Hatter is absolutely awesome! They have a new product called Halo that made my day go from being an average Saturday to an amazing and productive day with just one shot of Halo. The customer service at the Hatter is over the top. Thank you for always being so kind and knowledgeable! Keep up the great work!!! read more

These guys are so dope! Jordan helped me with my glass selections and Sarok made me an amazing kratom drink (coconut mango). Feels like family already and it's only my first time in. Great place to hang and chill! read more

Mad Hatter is a small company with several locations in AZ. They specialize in alternative products such as THC, Kratom and Kava. They have a small Kratom bar in the Chandler location and a Kava bar at the Gilbert location. The staff in chandler has always been nice and well versed on the products they carry. Feel free to check it out! read more

This place is awesome! Customer service and great and everyone is so nice! I highly recommend!!!

Love this place. Their customer service is amazing along with great information about their products. Met the owners today and they gave me a few samples and a drink on the house. If you are near them, please stop by for a great experience! read more

came in for a vape before a long trip! left with a delicious energy drink and a huge smile! this is the best smoke shop i've been to, definitely worth the trip! :) the owner is super dope, overall good vibes & good prices. read more

bought 6 dutch packs and not one wasnt hard as a rock, keeping these packs for that long as still selling them? no way these packs werent months old place is a joke read more

I know nothing about tobacco or vape- we go here for natural pain management- I have auto immune UC and RA and refuse to take harmful pharmaceuticals- They have 2 locations now- They have Kratom on tap and capsules- it is a natural pain killer- They also have Kambucha tea on tap both locations- Very healing for digestion- I can't live without it- cbd coffee is great- and CBD cream is amazing for hurting sore muscles- The owners and workers are very knowledgable and helpful. read more

Amazing smoke shop! Went in on a whim, and so glad that I did. Serok was SO helpful and knowledgeable. He helped me pick the perfect bong for my boyfriend and even gave me a discount. Will definitely be back!!! read more

. Hey I bought a Indica pre-filled little pipe and I got home I didn't know how to use it and I called back and boy or a boy did they help me nicely and gently and kindly! I love the guys there I recommend them to everyone. Thank you thank you read more

Came in later in the night for a vape coil and was greeted with lovely service from Drew. Left with a tasty flavor and a taster of the on tap kombucha which was so delicious! Came back in the morning to try the CBD cold brew at the counter, the owners were amazing, helpful and kind. They really care about creating a nice, clean, helpful experience for their customers. I love the products they have on tap and think it's a great idea that they do it in the smoke shop as well. Thanks so much read more

Great place and awesome products. Love the flavors and when customer service is so good.. I made this my main go to. Thanks guys!

Came to Mad Hatter twice within 24 hours (2nd time was because the first THREE disposable vapes I bought didn't work). The guy had good intentions but was annoyed because I wasn't satisfied... news flash, if your products weren't trash, I'd be satisfied. Btw no employees wear masks. Waste your money at your own will. Thanks for the rip off. read more

Went in for some Kratom with a buddy. Super clean and super friendly employees!! They had what we needed and more! I would recommend this spot 10/10 ! read more

i moved to chandler recently and was looking for a new shop that carried my favorite vape flavor so i called them up and they offered to hold it for me! when i came in everyone was so so nice and i forgot his name but the man w the beard was soooo helpful and he had a great deal on vapes! he suggested a new vape which i'm very excited to try! this is for sure my new shop! read more