Mac and Bill are amazing! Super attentive and extremely helpful! 10/10 recommend! They were super nice

My friends and I came here on a Saturday night and Adam was so helpful and kind! 10/10 recommend for the vibes alone! read more

High Maintenance Smoke Shop - Tobacco Shops Near Me - Tempe, Arizona

Great service. The guys are all knowledgeable and will not try to sell you just anything. They have a lot to choice from. They also have vapes if that's what you're into. Go over there and take a lil look!! read more

Amazing customer service and great prices! They are always getting new products in it's always a great time coming in. read more

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I am only in AZ visiting for the weekend and this place rocks! I went there yesterday after a night out. The crew there were nothing but helpful as I was trying to get what I needed! Great environment, wonderful high quality products, and this is in a wonderful location! I will be going again when I'm in town! read more

This smoke shot is huge and is open very late on mill ave in Tempe. The employees are always chill af and they got cool ass stuff in their store. I bought a poster with jfk on it because it had a bunch of his quotes infused into his photo. Oh and in case anyone doesn't know! This smoke shop is opening up a smoke lounge a few suites down from it! I'm not exactly sure when it will be open, but it's going to be one of the first of its kind. High maintenance is alway hosting fun events in Tempe and around the valley and none of those events disappoint. You can follow their Instagram @highinarizona to keep up with all their events and give aways. The owner is a top notch, very personable guy who loves meeting new people and authentically appreciates the support he receives. I love this place. Give it a try! read more

High Maintenance Smoke Shop - Not only a smoke shop but has a lot of cool nick nacks - Tobacco Shops Near Me - Tempe, Arizona

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This shop is the best vape shop I've ever been to. Honestly, it has a vibrancy and a light to it when I come in.

Lots of supply here. Wow is this place stocked. The girls were nice. Said hello when we walked in. Good service. Prices seem reasonable-maybe a little bit high but I'm sure they have issues with homeless where the shop is placed. It's not a four star experience but I think 3 stars is too mediocre for my score. read more

High Maintenance Smoke Shop - Tobacco Shops Near Me - Tempe, Arizona

great smoke shop but they say they open at 8 online walked down there and they have new hours and open at 9am now.

Went in for a vape, not knowing which one I wanted-- or what was the best one. Dustin and Joe were super helpful, and accommodating. They were very friendly and knowledgeable. I would highly recommend this shop to anyone! read more

Employees can't multi task, leave customers waiting for longer than 30 minutes. One register. Been going here almost 10 years since it was at the other location on mill. read more

If I could I would rate this place negative stars. Horrible customer service, they lie to you, sold me broken glass and then tried to say I was dumb and just didn't know what I was doing. When I asked for a refund they told me to try and sell it lol no one is going to buy broken glass??? DO NOT SPEND YOUR MONEY HERE read more

High Maintenance Smoke Shop - DO NOT WASTE YOUR MONEY THIS PLACE IS A RIP OFF!! Employees sold me a broken item and then refused to give me my money back - Tobacco Shops Near Me - Tempe, Arizona

The staff was amazingly friendly and helpful. I recommend High Maintenance Smoke Shop to everyone! They have sexy clothing and awesome art too! read more

High Maintenance Smoke Shop - Unique glass pieces and custom made art for your needs - Tobacco Shops Near Me - Tempe, Arizona

Tonight I realized High Maintenance is the only place to buy what you need. It's clean, shelf talkers in place, pieces displayed beautifully and great employees to talk to. Love this place! Tonight I didn't have a good experience at a different shop because it didn't have all of the above. It felt so cluttered and not informative. read more

Walked in. The intention of buying a juul...since I lose mine all the time.... In the end, I got a dope ass (sick ass priced) juul and pods... Plus life long friends and memories to tell my grandchildren. A life changing smoke shop. read more

**THIS REVIEW IS FOR THE CHANDLER STORE ON RAY AND RURAL!!** So High Maintenance was referred to me by a friend about 2 years ago and I have been a customer since then. I absolutely love this place, the Chandler store is always clean and well stocked. When I say clean I mean it is spotless, the glass cases are smudge free and the place is always vacuumed, I'm a clean freak so I pay attention to this. Also love the small clothing section by the premium items! I worked for an East Valley smoke shop for about six months and one of my biggest gripes was the lack of inventory. High Maintenance is always well stocked with a ton of different things. The displays are laid out nicely. I highly recommend the vaporizers, they have a bunch of different types and the staff is very knowledgeable. I recently went in and had the pleasure of Beth assisting me in purchasing a Pax Vape. She was super helpful and really educated me on how this product worked. Now this is a $250 item and she made me feel confident that it was the right choice for me (BTW I love it!) Great location in Chandler too. It's great to have an amazing smoke shop that's not near ASU!! I will be coming back again and again. read more

High Maintenance Smoke Shop - Pax Vape by Ploom - Tobacco Shops Near Me - Tempe, Arizona

I love this shop and the the awesome staff who have at this point become like family members since they know me so well.. I can almost always be found stopping by the store just to say high and see what new products are on the shelves.... and being one of the only and best smoke shops open till 12am and on my way it home definitely comes in clutch for that emergency nicotine, or papers, or even a nice candle for that romantic evening... you never know.. thanks for all the help read more

High Maintenance Smoke Shop - Lots of great things to choose from like this throwback and something not so forbidden - Tobacco Shops Near Me - Tempe, Arizona

GREAT customer service. A cutie pie with pink hair helped me out with fitting my bong with a new stem and bowl. Love this place, always good vibes. read more

they sell fake puff bars! save your lungs a little more time and go buy real ones somewhere else. also save your money way too over priced to be selling FAKE puff bars. i complained a few times about the juice spitting out when i hit it after like 10 puffs and they were useless they just mention how you can hit it before you leave to make sure it works ‍ cool shop but def not cool to be selling fake puff bars who knows what is in them, i just smoke hype bars now much better and cheaper for more! read more

Really friendly staff here. Great selection of all items. Staff steered me towards a new product and it has worked out well. Joined the club too which gets your tax paid for life after 9 purchases of any amount. KInd of tucked behind Starbucks, but very big store once you get inside. Audrey and Jason were very helpful. read more

This shop offers a Black Friday deal but the staff and setup is completely ridiculous. There is one cash register Open and the "girl" manning the register is incompetent. read more

Had an amazing experience at this shop last night. thanks for sending me home with my new medicali!

Was strolling on Mill Ave with the wife without a real agenda and decided to swing by the High Maintenance Smoke Shop. Once I walked through the door, we were amazed by the incredible collection of glass and the seemingly infinite hours that must have gone into all of the cases full of artist blown work. The shelves are stocked with the best selection I've ever seen on the market, spanning all price ranges and smoking types. I now consider this place to be the "Holy land of headshops". Great work guys! read more

Amaris was so awesome I was honestly about to leave cause they didn't have what I wanted but she recommended a great alternative which I loved and she was so friendly and professional I'm a forever client because of her ! read more

This place looks like it could be a small mom and pop smoke shop but I was plesantly surprised to see how large it really is. I was impressed by the glass gallery where they have pipes/rigs/goblets that are strictly there to be seenand enjoyed for their beauty. The staff (Owen) told me they try to work mainly with local artists and support them any way they can. They had glass that ranged from your typical $10 pipe all the way up to the jaw dropping $14,000! Something for everything for sure. read more

So I decided to try a cbd pen from here. I was a little skeptical about a 1250mg cartridge for 37.... Decided to try it and cannot tell you how disappointed I am. First off, it's very viscous which hints at low cbd levels. Second it's a 1000ml cartridge. Third it's not full. I'm really curious how less than 1 gram contains 1250 mg of cbd. Went through half the cartridge in a day and it didn't do much at all. Might just be this brand they carry but my guess is that it contains maybe 100mg total. Feeling ripped off but that's what I get for going to high maintenance read more

This is wacky and perhaps just a coincidence. But maybe there's some all-knowing algorithm following me around. Having never heard of H.M. before, I spotted the clever name on the store signage and went in to get a pipe for a friend two days ago. Today, I get an email from vimeo inviting me to watch this show! --- Copied here sans formatting --- 420 Watch "High Maintenance", the first Vimeo Original Drop in on the lives of neurotic New Yorkers, all connected by their friendly cannabis deliveryman. We're psyched to present new episodes of the popular web series, created by husband-and-wife team of Ben Sinclair and Katja Blichfeld, available exclusively on Vimeo On Demand. Watch new episodes, catch up on old ones, and prepare to feel better about yourself. --- Weird huh? There's a "watch now" button but I'm hesitant to click it for fear of being sucked into some Internet advertising portal that knows all my deep scary secrets! What should I do? Paul in PHX read more

Where is Liz? Where is Marisa? This place used to be a way cool place with great service. Seems to have gone downhill since they changed staff. Always overpriced but was worth it when you "had" cool (and hot) girls giving you great service and actually being knowledgable on their products. The owner/manager doesn't seem to be so bright. My recommendation would be to go to hippy gypsy down the street. read more

This place is amazing everyone is always so helpful I actually came in tonight and did not know really what we wanted. Lexi and jaimen were both so much help they are vary knowledgeable made are experience very easy and exciting read more

Love this shop. Knowledgeable staff, but even more important is that they are the FRIENDLIEST group of people ever. I am not exaggerating. Dallas is the guy who's normally in there when I go to pick up incense & other goods. Super-chill vibe (obviously)and a great selection of items. You can get your purchases tax-free after 9x once you join their club. I definitely recommend choosing High Maintenance for all your smoke shop needs. read more

OVERPRICED This place sells glass overpriced glass, available cheaper at already overpriced online retailers like aqualabtechnologies, kultureva,and highpriorityglass and it is insulting. I went in their ready to spend $1400 (after aleady spending at least $800 in their shops) on a piece and was told that the "hook up price" was $1080 on a rig. I had the sense to continue looking, I went on their website the same day and the piece was being sold for $959. So much for the "hook-up price", won't be back. read more

This place is amazing. The service is always on point! The staff is very knowledgable and you never feel pressure to buy something. If I had to single someone it would be Quinn. She suggested a piece to me that wasn't the exact color I wanted and offered to paint it for me for free. It looks amazing!!! And I'm in love it . read more

Won their 100$ weekly giveaway a few weeks ago and went in the other day to receive it. Has to be my favorite smoke shop in Tempe

Sweet, quality service. Definitely know how to make you smile and give you great advice.

I've bought several pieces there, I had an incident where a $30 rig accessory was wrapped so badly that instead of preventing a break it caused a break, and only offered % 10 discount even though I paid for it that same day. They just want to get you to buy something and leave they have no interest in customer service. read more

Best shop ever- don't go anywhere else. the girls are hot and they always are in stock for what you need, Markie is my #1 girl for everything read more

I thought this smoke shop would be worth the ridiculous price tag but unfortunately I was extremely disappointed. I bought a piece from here and it was wrapped so badly that the spiral inside broke off. I went back to return the useless item (it had clearly not been used) and the same lady from earlier said the manager would only be willing to give me a 20% coupon off another item. First of all, why would i want to purchase another overly priced item. Second of all, their service is terrible and a waste of my time and money. I will NOT be returning. read more

This smoke is so unhelpful. I bought an ecig and they didn't even give me directions with the kit or tell me how to use it. Then I lost my charger and bought a new one for $14 dollars, then when I found my charger two days later and went to return it they wouldn't take it back because of a 24hr policy. It's not a piece or a hookah, why can't they make an exception. I know why a smoke shop would have a policy that is 24 hours (so people don't bring back heavily used pieces), but it's a charger that is clearly still new. They just lost a customer and I will tell people to take their business else where. If you want real service for all ecig needs go to Butt Out on mill, I went to them and they are more helpful and have WAY better products, higher quality and for the same price. Oh, and a 3 month return policy. read more

Why would anyone shop here when across the alley there is a smoke shop that had been there 27 years that sell all local glass. This place sometime has glass blowers outside their shop blowing glass That's cool except the price you pay for the local glass. I guess this place needs a gimic to draw people in since the 3 smoke shops that were there before them couldn't compete with the smaller but more affordable place across the alley either. read more

The owner of this establishment is very professional and took care of all this as soon as he knew of the situation. I wish i would have contacted him before i yelped about it since he is such a stand up businessman, and i feel awful for the previous review. I will be shopping here again, just as much if not more often than before. And i will also continue to send friends and fam to this location! Thank you High Maintenance, for coming thru and proving you are the best in AZ!!! read more