The selection looks amazing until you dial down and it's all the same junk that every place sells…read more Minus some very basic items that they should be carrying. Add on top of that, when I looked at my reciept? They charge a sneaky service charge on every purchase! There are better places.

I love this place! I have been coming here for years and never had a bad experience. All the…read moreemployees are so friendly, especially Kader, he always makes me feel so comfortable and is always very helpful. They are always running good deals on vapes and prices aren't bad regularly. They also have a loyalty card where you get to trade points in for store credit! AMAZING! If you haven't tried it, you gotta stop by!

Was hesitant due to reviews but with the saturation of smoke shops in the verde valley this place…read morehas all the accessories you need for a marijuana user. Quick and easy service as well with decent prices.

They are amazing employees and all super sweet and helpful, their joints are amazinggg!! I…read morepersonally get their joints for $4 a piece and then this diamond type for $6 a piece so love it. Would recommend !!!

Visited the shop over the weekend because going off the photos, it looked like they had some…read morevariety in juice brands..... The shelves were basically empty, the employee was suuuuper high.... somewhere in space, and he mentioned to me that they could mix juice in house.... Which was a small station set up in the front... in the open, in a un-controlled and not sanitary environment. Not sure where there vape juice in the pictures are coming from, but don't waste your time going to the Phoenix location.

Been going here for 7 yrs now…read more The woman at the front of the store has been nice in the past and I asked for a recommendation recently for a new set up and she had told me she received great responses about the VooPoo drag S. I bought it and within the first week it started misfiring and the metal underlying the device began burning and changing colors. I called less than 2 weeks after purchase to describe the issues and her first response was: "We don't carry the VooPoo, it was unpopular so we stopped buying it." I let her know that it was she who recommended it and she said well that's because everyone who bought it loves it. ...odd they stopped buying it if that's the case. I said well I don't want another one this one has been giving me issues and I was looking to swap it out. She told me that all sales are final. I said but it is a defective item, the metal is burning and the juice is leaking. She became incredibly unprofessional and started cursing over the phone using profanities and saying I should have brought it in sooner. I mentioned that I didn't think it was a big deal and had a lot going on in my personal life so I thought I'd handle it over the weekend. I mentioned red star vapor offers a 30 day money back guarantee if the vape doesn't work out for any reason. Her response was "I don't give a fuck about Red Star Vapor this is Haus of Vapors and your not fucking grasping that I can't do anything for you, you should have come in sooner than 13 days later." 7 years of business down the toilet. Trust is earned over a lifetime and lost in an instant. In this instant, this employee made me lose all my trust this business had acquired in 7 yrs of purchases. She said that she would have had to take a 40$ loss on reimbursement and that is not okay. But what about your customer? I just have to take that loss because you recommended a terrible product that less than two weeeks later you admittedly stopped selling because it sucked so bad? This was your recommendation. Stand behind it.

Stopped here on my way to an event, for incense and to see what other items they have for…read moreChristmas presents for those potheads I know. (Jk) No judgement here!!! Anyway, the staff were awesome, friendly and very attentive... they probably thought I'd take things and run, because of how the way I was dressed (in costume), and due to the area it's in but, once they noticed that I was really in there for one thing only, they eased up on watching my movements. Ha ha (At least, that's how I felt). 1 This location has lots of items... slippers, phone cords, chargers, Tshirts, pipes and other recreational items. They also have snacks and soda. I'd go back just because it was huge inside, nice location and clean.

Check all the bongs by the front display theyre all full of dead flies. Owner says thats kosher…read morethough. Avoid at all costs

I stopped here for a torch lighter. I picked out a scorch bowling pin lighter. The gentleman rings…read moreme up for a total of $24.86. I said are you serious? Now i know for fact they sell for 10 to 15 dollars. So i said... no im sorry thats to much and i pointed out a cheapie one on the shelf behind him. He rings me up for $10. Out of curiosity i looked ut up on line when i got home and the same lighter sells a Walmart for .59 cents. Up to a max of $5 anywhere else. First he doesn't know the prices of either one. What because i drive a Jaguar hes gonna rip me off. Now i do under stand people have to make a living. BUT I WILL NEVER STOP THERE AGAIN. i will quit smoking before i allow some one to hustle me over like that.

I mean what more can you ask for there open 24/7 super nice always have everything I need I mean u…read morewouldn't go anywhere else I love this such a grate selection and if they don't have something you want you can ask them and next time they will have it !!!!! And grate prices!

I've been a loyal Red Star customer since they first opened their first shop in Mesa way back in…read morethe day. This location on 7th St and Osborn is close to home, so naturally its my go-to Red Star. The girls that work here are gems. Funny, kind, polite, etc. I'd give this place a solid 5 stars if it werent for the tall, skinny black dude that works there. It has NOTHING to do with race, I just dont know his name so I have to refer to physical characteristics. 9 times out of 10 he's got an attitude. You know... no "hello", no "thanks", no smile, no personality whatsoever. You're a burden to him. He is so bad at customer service that when I pull up and see his car outside, I leave. Ouch.

the service is slow and they have no customer service whatsoever…read more don't use their delivery service, they will steal from you and then claim its a third party. also, fuck you guys.

The experience of shopping is friendly and knowledgeable. Kate Petrunka has a professional style…read moreyet helpful and friendly. I continue to shop there for all my smoke shop needs because of the service. I highly recommend!!!

Jonathan is always super helpful good vibes and atmosphere. Good pricing. 10/10 would recommendread more

In house juices are all good! Thanks for the fast service. Don't listen to the haters w the bad…read morereviews they're friendly and fast service. I'll be back when I'm in PHX

Showed up during normal business time and it was closed. No sign on door if it was an emergency or…read moreanything. Called the number and it's disconnected. Unsure what happened with this place

I enjoy coming to this smoke shop. The first time I came here was was 4/20 lol I came to get some…read moreKing Palms; but they had a DJ playing and some BBQ grillin out front. It was a vibe. Both times I've visited here, the employees were super attentive and greeted me right away. They asked me if I need any help and assured me they were there to assist me, whenever. The customer service is stellar here. I feel very welcomed here, which is always a nice feeling. I don't visit smoke shops often, but I think it's safe to say this is one of my faves.

Ran all around the city looking for a puffco atomizer and I stumbled on in here! Kiki was so kind…read moreand knowledgeable and helped me get everything I needed! Bomb place give it a go!

I bought this disposable two days ago, on the 18th. Today is the 20th and it is dead. That's weird…read more I've gotten several other disposable brands and never had it die in TWO DAYS. Not only is this more expensive than others because it's "a new product" as described by the clerk, but it's a total dud. I bought this to travel/use in my purse as I have a 220w mod I use at home and I'm tired of lugging it around. So I barely hit this thing as I work from home, and I only take very small hits, never big ones like from my mod. It's higher nicotine than I use with my mod, so I take it easy. I expected at least a week, not two days for the price. I bought lots of overpriced juice here and spent $75 on my purchase two days ago. I call in to report what I find and they said they can't offer me a replacement and there's nothing they can do. They sell scam products at high marked-up rates and refuse good customer service of someone who has shopped there several times since I'm located near them and never again. NEVER AGAIN. It wouldn't have been hard to say, oh my gosh I know you and remember you, I'm so sorry we sold you a piece of sh*t, please come in so we can check it out and replace it for you. If it does it again there's nothing we can do. But no, nothing. Just a "go f yourself" Don't buy here.

I been going to this smoke shop for a few years now... bought a few vapes, incense etc. never had…read moreany issues until today! I purchased a new vape pen and the thing taste burnt first time ever happening so I call and the i explain to the person what was happening and asked for an exchange, he said sure yes, come in and we will exchange it! I get there and the owner Adnan had just got there and was like "no" we don't do that and absolutely refused to help me in any way. I accepted it and walked away after he started bickering at his employee in front of me. Will never return here. Lost a long term customer but he didn't seem to care ‍ PS. I purchased a hyde vape pen.