sketchy, fraudulent and pathetic. they sold me a broken taser and told me to come back if it's still acting funky. I came back and they said they don't do returns. so you lied to me just to make a sale? but that's fine. thats my faul. the staff, location, and business all around looked sketchy. will never buy from again and you should be caut on what they're selling you. it might be broken, tainte, etc and they wouldn't be honest w you. bunch of losers read more

Bought a "Davey Cake" from sky high years ago, was laughing when I put a 5* review of how "satisfied" i was. Buying my first "real" piece. The piece was faulty, i went up north to meet with DC, after trying to get it to work without doing much, he gave up and said kick rocks. Told him he was a piece of sh*t for selling glass stores faulty products based on his name and connections in the industry. Sky high wouldnt do a return, by far the worst thing i ever bought in my life, $20 piece from china hits better. read more

Sky High Smoke Shop - Tobacco Shops Near Me - Tempe, Arizona

Pretty annoying that I called in yesterday asking if they would price match a puffco peak pro for me, rather spend $ locally. I was told I have to come in and talk to Joanne or some guy and they usually will work with you. Ok sounds good. I drive in 25 mins, greeted by the first employee, and explain "I called yesterday asking about a price match on a puffco peak pro"....."ABSOLUTELY FUCKIN NOT" ... "what? Why did you waste my time then. Not only was I shut down immediately, the guy was rude about it. They didn't even ask or contact one of the owners about it like I was told they would if not present upon my arrival. Thanks for nothing but a waste of time and gas and now I'll spend my money elsewhere. Shop elsewhere; zeevapor google it, that's where I just spent $600 on hella stuff, amazing deal, thanks for turning me down read more

All the people at the store are amazing. I've been going there for five years such a friendly staff, and they always help me get the best deals. If you haven't checked them out go and visit them. read more

First time going there and that's the last time their vapes our fake. Nothing better than spending 20 dollars on a fake vape. I don't understand why smoke shops still can't get this shit right. It's all fun and games until someone gets sick from a fake product. As soon as i tested it I knew this was one of those smoke shops that buys the fake product instead of the legit ones. You gotta be careful which ones you go too. read more

Sky High Smoke Shop - Top one is the one I bought from them 100% fake. I've never even seen one this bad bottom one is legit from trusted smoke shop I go to - Tobacco Shops Near Me - Tempe, Arizona

PUTTING 5 STARS SO EVERYONE SEES THIS I bought a herb vaporizer from this smoke shop it didn't work right at all, they wouldn't exchange it even after being told over the phone that they could.. they were disrespectful said they can't exchange it because it is a small business and I said so you just like scamming people and taking their money? So they told me to get out and then the manager MATT called me a bitch and took pictures of my license plate for no reason. Save yourself the disrespect and go elsewhere. read more

Poor customer service since I bought a weed pen from here and they didn't want to refund me my $30. They're also disrespectful to women and call them b*tches when they're asking for a refund. Do not buy from here unless you want to get scammed. read more

Save your money and go to the next smoke shop. I bought a Sky High battery with an extra charger piece. Had it less than a week and it stopped working. Took it back in and the person behind the desk tried to make it my problem. They always say you charged to long or not long enough. You need to use a different outlet or box. read more

Sky High Smoke Shop - Tobacco Shops Near Me - Tempe, Arizona

Sky high has a very loyal customer base and has been around forrrreverrrrrrrr. Their employees are very knowledgeable about their products and will help you find the perfect whatever you're looking for. They also have yummy drinks and snacks and herbal supplements for various things. This smoke shop has fun parties on 4/20 and 7/10 and raffles and free food. They've been successful enough to open up other locations and I'm pretty sure they're hiring at other locations If anyone needs a job. I grew up right next to the original location and have gone there for many years and know some of the employees from young school years. When you go in, it's like you end up hanging out with them while they help you look for whatever you went in for. They're all super chill and down to earth. And they've even been kind enough to throw in certain add ons for products you buy. And my favorite thing about them has to be how late they're open every night and even later on the weekends. This place has saved my butt a few times during my late night partying days!! read more

I just went to Sky High Smoke Shop today for the first time to purchase kratom and had a wonderful experience! I wish I had asked the awesome guy who helped me his name for this review but I spaced, he had a hat on and tattoos. I highly recommend visiting this business! Wonderful customer service!!! read more

I came in quick and clean. Got a vape. Not a good deal, but that's beside the point. I asked for a few napkins after my purchase and was immediately hit with "I guess I can look" She goes to a NAPKIN DISPENSER for one tiny napkin lol no biggie I'll ask again. Again. *rolls eyes* *sucks teeth* *stomps away* Bruh.... I threw their napkin on the ground in their dirty store after that attitude. Then entitled dude runs up. "You forgot your napkin! You forgot your napkin!" Never go here. They smoke outside they store like they own it and disrespects everyone. Tough guy in there might try to fight me after this review too :'( read more

Always has everything I need and for a great price. My go to smoke shop everytime. Thanks

5 stars all around!! Amazing staff here ! So friendly so welcoming! Big hass is always looking out for his customers. Only smoke shop I'll go to from here on out. read more

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I called in looking for a banana travel pack for my Puffco Peak. Has was so friendy over the phone and just as welcoming in person! This smoke shop is just simply the best. A huge selection of everything your smokey heart could hope for! I will definitely be coming back for all my smoking needs. read more

So my little brother recently began educating me on the many wonders of smoking and the innumerable ways of doing it. I've never smoked, I've never been interested, and I still have a pretty conservative view on the matter. But I have friends and family who do. I've tagged along to dozens and dozens of smoke shops and I am always hit with that stale tobacco smell and rude associates who seem to hate anyone who walks through the door. So I've learned to expect a very low standard when it comes to these types of establishments. Enter Sky High. Holy cow. The very first thing I noticed about this place was how clean it was. My goodness, there were no lingering odors, empty shelves, or sketchy clientele - basically nothing I've come to expect from a smoke shop. This place is amazing. Their products are incredible. It felt like I was in a glass museum and I could not get over how organized everything was. I didn't know what anything was or what these things did but my curiosity was piqued. I was warmly greeted by Frankie who introduced herself with an enthusiastic greeting and patiently answered every single question I had. And there were a lot of them. I wanted to know the hows and whys of almost every product. Why is this made of glass and this one made of bamboo? Why is this base conical shaped and that one more rounded? What's the purpose of everything, etc. She graciously shared her vast wealth of knowledge and took the time to get to know me by asking what my habits were. With that information she made a couple suggestions and I was immediately sold. I felt like I made an informed decision and that makes all the difference. I have been so happy with my purchase. Bonus points for it being a Sky High brand product with the Mario Kart 64 mystery box colors. That was cool. Oh!!! They also sell Snapple in glass bottles. Sometimes I'll pop in to buy just that and I'm always greeted with the kindest welcome from everyone there. Their customer service is second to none and I can't imagine myself going anywhere else. If I ever need anything, will happily drive myself there from South Phoenix. Best smoke shop I've been to. read more

First time there a couple days ago with my girlfriend and my puppy, they were so nice and welcoming and Josh awesome service! the homie fr, great place to go for anything you need. read more

COUNTERFEIT PUFF PRODUCTS!!!! Staff aggressively sold me a bulk quantity of fake puff plus bars. After entering the codes online at SALTPUFF.COM it turns out almost their entire selection is fraudulent and most likely illegal. Very upset and not happy. Will not be coming back. I hope you spend your money wisely, as in somewhere else. read more

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Me and my friend love coming to this smoke shop, everyone has great customer service and they're all knowledgeable and helpful. We always leave with a smile on our face and they have a great rotating inventory of everything for your smoking needs! read more

I come in here almost daily, minimum of four times a week, spin hundreds and hundreds of dollars here every single month for myself and on gifts for other people. The girl and guy in the beanie that work there always are always super cool and welcoming. I let them hit my pen and blunts lmao. We're all hella cool. Today I came in right after work still in my scrubs and some new guy i've never seen before was going to ask me for my ID. I told him everybody's name there and said that I come here every single day and he still didn't want to sell to me. you guys not only lost me as a customer but all my Homies that I send there too. Congrats on hiring a square. Highly disappointed in the service I received today after getting off of a 13 hour shift nursing . read more

Selling FAKE puff bars. Packaging alone tells you they are fake. After taking a few hits I got really lightheaded and a headache.

Best customer service of any shop I've ever been to. Everyone is always super helpful and friendly, Haas and Paul are the absolute best. They've got just about anything you can think of and answer all your questions. They require customers to wear masks and do a good job with social distancing. They've got a loyal customer in me and I always recommend sky high to any friends lookin for a smoke shop. read more

Extremely marked up prices, and some employees sell items for more then they actually cost it's ridiculous!

The best smoke shop in AZ!!! The SkyHigh team exemplifies customer service to the fullest and I appreciate every single one of the staff for their help, friendliness, and expertise. I come here for everything and have been for years. Sky High's collection of art from glass artists around the world is phenomenal and they have every product you could want! This is your legit one stop shop! Thank you Sky High! read more

A local favorite for me! The prices are low, staff is friendly, helpful. Prices are great! Deals constantly, AND they have an amazing selection. The king palms are hit or miss tbh BUT definitely a spot to check out of you like some vapor to wind down read more

Just went it to the Southern and Mill location and we were helped by Haas and Ella. Omg what a great shop, excellent selection and reasonable prices. Cheap cigs!!! They were SO GREAT!!! read more

I used to love coming here! Unfortunately now they just charge random prices that make no sense. From last week to this week, the same exact product and quantity has went up $3.00+? Hard pass! Not to mention, the reason I came back was because the last product was stale. While paying and as he was telling me the total, the other two employees looked at eachother almost like they knew he was charging me wrong. Unfortunate. I'll continue onto their other location where they're consistent and don't put blame on their systems as the reason. read more

Love this shop. Manager is one of the nicest most genuine guys, always takes care of his customers too. They'll make sure you get the best bang for your buck no matter what you're in there for! read more

Honestly the only smoke shop with the best customer service I've experienced in the valley! Huge shout out to Hass is always very helpful and sweet! Thank you guys for an amazing experience every time! Highly recommended! read more

Recently I went into the shop to buy a replacement glass piece for my E-Rig. Within 10 minutes of getting it, I went to take it out of its bag and it literally shattered. Broke right along the seam of the e-nail. I never once took it out of the bag nor was it bubble wrapped like they would when they sell you their glass. So figuring since it was only 10 minutes ago, and they are pretty reasonable, I went back to see the same guy I checked out with who happens to own part of the store. He immediately started in with "we checked the glass before giving it to you. There was nothing broken." Insinuating it was on me yet the glass was never wrapped and how could he inspect it? It was already in a bag shipped from the manufacturer. He confirmed their store tapes would prove he did. Yet when I asked to see these "tapes" in which he could prove he checked the glass, he jumped around doing it, wanted me to wait. Then as a last ditch effort offered me a new piece at half price. The new e-nail piece had a chip as well! I had them take the e-nails out and inspect it before I left. Now I'm out a piece and a half in money because you wouldn't take responsibility for your cheap glass. Even if it was shipped to you like that. It's your reputation. I have never brought something back that was broken by my hand and I tried to be reasonable the entire time instead of blowing up about how I felt. I'm just disappointed.... I shop here pretty frequently. Not really for the connivence or for the prices but because these are local guys from my neighborhood and they've always stood by their products. You've now lost all my future purchases and hopefully people will see this and know you're willing to blame the customer before trying to find a solution. That's bad business. P.S whether a glass is sold individually or by a 3rd party manufacturer please check your product before selling. You couldn't of seen those cracks from looking through the bag and my second e-nail proved that.... just wow. Lost all my respect. read more

Amazing customer service, they certainly got my loyalty! Iggy and Hass are amazing folks who care about getting the best for you and your tastes. read more

Awesome shop with awesome employees! Wow! I have to make this thing 85 characters?? It's that simple.

I was looking for some glass and found this smoke shop online. The selections shown in the pictures online don't do justice for how amazing the selection really is in person. When I walked in I was greeted by Matt who help me easily select an item in my piece in my price range. The best part about Matt is that he knows what he's talking about. He made the process super quick and easy. A blonde girl he was working with was also kind and and happy to be working. These two employees gained two very happy and satisfied customers. This place is legit. read more

The best smoke shop in Arizona hands down. The product selection is the best that you will find and the prices are the lowest I've found in the state. More importantly, the customer service is top notch -- especially Hass. Definitely ask for Hass if you visit the shop, he will make sure you're completely satisfied with your purchase. He has gone above and beyond on multiple occasions to make sure I received the absolute best service. 5 stars. read more

Love this smoke shop I will drive miles just to come here because I know they take care of their guest. Hass is truly the best guy around always puts a smile on my face, I hope everyone that comes here has the opportunity to meet this legend. read more

Matt and Haus definitely knowledgeable and very helpful. I bought a vapor device and I got home to find out it was defective so i came back and they took care of me as it was not their fault. Definitely recommend Sky High to anybody looking for a great place with friendly people and they carry just about everything you can think of! read more

So I don't smoke weed or cigarettes but occasionally I do like to bust out my Hookah or Shisha when my friends are over. I was introduced to the Hookah almost 10 years ago and over the past year I have developed a renewed interest in it. My friends and I have stopped in at Coughing Canary (the Smoke Shop) a handful of times to pick up some tobacco and charcoal. We've never been disappointed....although on 2 separate occasions while smoking in my living room, I dumped over the Hookah and spilled the lit coals, burning my carpet. Dang. That's my fault. Maybe with the cooler weather I'll figure out a set-up on my patio. Last night we ran up to Coughing Canary again for the usual and to try some new flavors. The guy working there was so concerned with his mobile that he was really of no help at all. Also, we wanted to buy a second hose for my Hookah, but I noticed that the only adaptor he showed me was too large in diameter to fit mine. He assured me it was universal. Well it didn't work. I went back today, just sure as hell that I was gonna have to become irate because the 2 pieces I bought were useless. On the contrary, I was told that the store was under new ownership and they are determined to elevate their customer service. (The guy from last night wasn't there today.) So, they made it right. Kickass! When I can afford it, I plan on upgrading to a better quality Hookah and this will more than likely be where I buy it. Until then, my friends and I will continue buying our tobacco and tobacco accessories from Coughing Canary! read more

dope staff and great prices. always a good experience here. probably the best smoke shop in tempe

I ordered an item online, I was charged immediately but haven't received it, almost 2 weeks later. They state shipping is 2-5 days from order date. I have tried multiple times in multiple ways to reach customer service and have gotten NO response, no shipping notification or updates. I wouldn't mind the delay if they would simply communicate with me. I want my $ back but doubt I will get it. read more

Place still has quite a great selection by far. I have noticed improvements. 1. Staff is now more attentive and takes time to personally make you satisfied. 2. They have a much better attitude. read more

Excellent customer service!! The employees are all very nice and helpful. I've gone here several times, for a variety of things, and have yet to have one bad experience. It's also very reasonably priced!! The cheap items aren't overpriced, but they still have expensive, nicer things if that's what you're shopping for. Also convenient: they're open late!! read more